Universal Accessibility Survey of Transport Modes

This article seeks to identify the differences in public transport travel times between individuals with and without disabilities in Santiago, Chile. To accomplish this, a survey was conducted where participants were asked to make identical trips by different modes to a common destination. Participa...

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Main Authors: Clemente Mundi Blanco, Patricia Galilea, Sebastian Raveau
Format: Article
Language:English
Published: Findings Press 2019-02-01
Series:Findings
Online Access:https://doi.org/10.32866/6862
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author Clemente Mundi Blanco
Patricia Galilea
Sebastian Raveau
author_facet Clemente Mundi Blanco
Patricia Galilea
Sebastian Raveau
author_sort Clemente Mundi Blanco
collection DOAJ
description This article seeks to identify the differences in public transport travel times between individuals with and without disabilities in Santiago, Chile. To accomplish this, a survey was conducted where participants were asked to make identical trips by different modes to a common destination. Participants included those without disabilities, those with reduced mobility, and those who were blind. Participants with a disability were accompanied by an aide for security and to record the main difficulties that they faced. The difference in average travel times between people with and without disabilities was 30%, approximately 18 minutes. The biggest difference occured on trips that involved transfers. For people with reduced mobility, poor system design and deterioration of infrastructure presented the greatest problems, and people with blindness had to depend on a third party. The biggest obstacle, however, was the attitude of the rest of the passengers and the bus drivers, who often did not respect participants’ needs, nor did they provide help. This survey has demonstrated that Santiago’s public transport system is not accessible on an infrastructure as well as a social level. Additional studies should be conducted to include more types of citizens (particularly those with reduced mobility) in an effort to design and implement measures that aim to achieve universal accessibility.
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spelling doaj-art-bbefb5c6ceef4354ac1fd38ceb2cb5262025-08-20T03:45:27ZengFindings PressFindings2652-88002019-02-0110.32866/6862Universal Accessibility Survey of Transport ModesClemente Mundi BlancoPatricia GalileaSebastian RaveauThis article seeks to identify the differences in public transport travel times between individuals with and without disabilities in Santiago, Chile. To accomplish this, a survey was conducted where participants were asked to make identical trips by different modes to a common destination. Participants included those without disabilities, those with reduced mobility, and those who were blind. Participants with a disability were accompanied by an aide for security and to record the main difficulties that they faced. The difference in average travel times between people with and without disabilities was 30%, approximately 18 minutes. The biggest difference occured on trips that involved transfers. For people with reduced mobility, poor system design and deterioration of infrastructure presented the greatest problems, and people with blindness had to depend on a third party. The biggest obstacle, however, was the attitude of the rest of the passengers and the bus drivers, who often did not respect participants’ needs, nor did they provide help. This survey has demonstrated that Santiago’s public transport system is not accessible on an infrastructure as well as a social level. Additional studies should be conducted to include more types of citizens (particularly those with reduced mobility) in an effort to design and implement measures that aim to achieve universal accessibility.https://doi.org/10.32866/6862
spellingShingle Clemente Mundi Blanco
Patricia Galilea
Sebastian Raveau
Universal Accessibility Survey of Transport Modes
Findings
title Universal Accessibility Survey of Transport Modes
title_full Universal Accessibility Survey of Transport Modes
title_fullStr Universal Accessibility Survey of Transport Modes
title_full_unstemmed Universal Accessibility Survey of Transport Modes
title_short Universal Accessibility Survey of Transport Modes
title_sort universal accessibility survey of transport modes
url https://doi.org/10.32866/6862
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AT patriciagalilea universalaccessibilitysurveyoftransportmodes
AT sebastianraveau universalaccessibilitysurveyoftransportmodes