STUDY ON THE INFLUENCE OF THE PANDEMIC ON THE INDICATORS CHARACTERIZING THE TRAFFIC AND QUALITY OF TOURIST SERVICES AT A BOARDING HOUSE IN DOLJ COUNTY

The paper presents a complex study on tourist traffic and the impact of the pandemic on the main indicators of quality of tourist services, at Simona boarding house - Dolj. The boarding house under study built its activity on a niche route, which caught on very well in the area, as it is primarily b...

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Bibliographic Details
Main Authors: Jenica CĂLINA, Aurel CĂLINA
Format: Article
Language:English
Published: University of Agricultural Sciences and Veterinary Medicine, Bucharest 2022-01-01
Series:Scientific Papers Series : Management, Economic Engineering in Agriculture and Rural Development
Online Access:https://managementjournal.usamv.ro/pdf/vol.22_3/Art12.pdf
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Summary:The paper presents a complex study on tourist traffic and the impact of the pandemic on the main indicators of quality of tourist services, at Simona boarding house - Dolj. The boarding house under study built its activity on a niche route, which caught on very well in the area, as it is primarily based on leisure activities and spending time outdoors, away from the noise and pollution of big cities. It is located in a more secluded area, at a greater distance from the main road, in an area with smooth hills and a special climate, which plays an important role in attracting tourists, a fact proven during the pandemic. In the first part of the paper, we focused on characterizing the area in terms of natural and anthropic tourism resources, after which an analysis was made of the main indicators that define the quality of services offered to tourists. Finally, based on the study and the results obtained, we concluded that Boarding house Simona - Dolj practices a modern management of the highest quality, as evidenced by the values of indicators that define the quality of tourism activities, which are at a higher level, high compared to similar ones at the national level, even in the severe and restrictive conditions of the pandemic period.
ISSN:2284-7995
2285-3952