The emergency medical service dispatch recommendation system using simulation based on bed availability

Abstract Objective The number of patients using emergency medical services (EMS) through ambulance dispatch has been increasing annually in Taiwan. Due to limited medical resource allocation, patients may not get on-time admission after they are sent to a hospital Emergency Department. This study ai...

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Main Authors: Yeong-Yuh Xu, Shao-Jen Weng, Ping-Wen Huang, Lee-Min Wang, Chih-Hao Chen, Yao-Te Tsai, Ming-Che Tsai
Format: Article
Language:English
Published: BMC 2024-11-01
Series:BMC Health Services Research
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Online Access:https://doi.org/10.1186/s12913-024-12006-8
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author Yeong-Yuh Xu
Shao-Jen Weng
Ping-Wen Huang
Lee-Min Wang
Chih-Hao Chen
Yao-Te Tsai
Ming-Che Tsai
author_facet Yeong-Yuh Xu
Shao-Jen Weng
Ping-Wen Huang
Lee-Min Wang
Chih-Hao Chen
Yao-Te Tsai
Ming-Che Tsai
author_sort Yeong-Yuh Xu
collection DOAJ
description Abstract Objective The number of patients using emergency medical services (EMS) through ambulance dispatch has been increasing annually in Taiwan. Due to limited medical resource allocation, patients may not get on-time admission after they are sent to a hospital Emergency Department. This study aimed to construct a forecasting system to predict the availability of ED and ICU beds. Materials and methods A simulation-based forecasting system integrated with Google Maps is proposed to provide ED recommendations for ambulance dispatch. The web crawler technique continuously collects open data from the emergency information systems. An arrival transfer mechanism was proposed to convert the raw data into a simulation input. The results were then integrated with hospital assessment and routing distance in Google Maps to provide the most appropriate hospital ED to which a patient should be sent. Results The results provided forecast accuracy for bed availability for the next 20, 40, and 60 min in 10 selected hospitals in central Taiwan. In most hospitals, the forecasting accuracy is high. For example, the ED and ICU bed availability accuracies in the next 20, 40, and 60 min are [100%, 88.7%], [100%, 90.5%], and [100%, 92.1%]. The two scenarios also showed hospital recommendations based on the available beds, routing distance, and eight-dimensional assessments. Conclusion Previous EMS research usually did not consider future bed availability as the research target. This study predicted future bed availability and recommended the most appropriate hospitals for EMS dispatchers.
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spelling doaj-art-bb4fac08abaf4037b1d98245ed0768cd2025-08-20T02:51:45ZengBMCBMC Health Services Research1472-69632024-11-012411810.1186/s12913-024-12006-8The emergency medical service dispatch recommendation system using simulation based on bed availabilityYeong-Yuh Xu0Shao-Jen Weng1Ping-Wen Huang2Lee-Min Wang3Chih-Hao Chen4Yao-Te Tsai5Ming-Che Tsai6Department of Artificial Intelligence and Computer Engineering, National Chin-Yi University of TechnologyDepartment of Industrial Engineering and Enterprise Information, Tunghai UniversityDepartment of Emergency Medicine, Show Chwan Memorial HospitalDepartment of Internal Medicine, Jen-Ai HospitalDepartment of Industrial Engineering and Enterprise Information, Tunghai UniversityDepartment of Information Management, National Kaohsiung University of Science and TechnologyCollege of Medicine, Chung Shan Medical UniversityAbstract Objective The number of patients using emergency medical services (EMS) through ambulance dispatch has been increasing annually in Taiwan. Due to limited medical resource allocation, patients may not get on-time admission after they are sent to a hospital Emergency Department. This study aimed to construct a forecasting system to predict the availability of ED and ICU beds. Materials and methods A simulation-based forecasting system integrated with Google Maps is proposed to provide ED recommendations for ambulance dispatch. The web crawler technique continuously collects open data from the emergency information systems. An arrival transfer mechanism was proposed to convert the raw data into a simulation input. The results were then integrated with hospital assessment and routing distance in Google Maps to provide the most appropriate hospital ED to which a patient should be sent. Results The results provided forecast accuracy for bed availability for the next 20, 40, and 60 min in 10 selected hospitals in central Taiwan. In most hospitals, the forecasting accuracy is high. For example, the ED and ICU bed availability accuracies in the next 20, 40, and 60 min are [100%, 88.7%], [100%, 90.5%], and [100%, 92.1%]. The two scenarios also showed hospital recommendations based on the available beds, routing distance, and eight-dimensional assessments. Conclusion Previous EMS research usually did not consider future bed availability as the research target. This study predicted future bed availability and recommended the most appropriate hospitals for EMS dispatchers.https://doi.org/10.1186/s12913-024-12006-8Healthcare networkSimulationEmergencyWeb crawlerForecasting
spellingShingle Yeong-Yuh Xu
Shao-Jen Weng
Ping-Wen Huang
Lee-Min Wang
Chih-Hao Chen
Yao-Te Tsai
Ming-Che Tsai
The emergency medical service dispatch recommendation system using simulation based on bed availability
BMC Health Services Research
Healthcare network
Simulation
Emergency
Web crawler
Forecasting
title The emergency medical service dispatch recommendation system using simulation based on bed availability
title_full The emergency medical service dispatch recommendation system using simulation based on bed availability
title_fullStr The emergency medical service dispatch recommendation system using simulation based on bed availability
title_full_unstemmed The emergency medical service dispatch recommendation system using simulation based on bed availability
title_short The emergency medical service dispatch recommendation system using simulation based on bed availability
title_sort emergency medical service dispatch recommendation system using simulation based on bed availability
topic Healthcare network
Simulation
Emergency
Web crawler
Forecasting
url https://doi.org/10.1186/s12913-024-12006-8
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