Experience of Implementing a Cross-Border Primary Care Cooperation Project During the COVID-19 Pandemic: A Qualitative Study

<b>Background/Objectives</b>: The REACtion project was developed to provide nursing care to older adults at home within the primary care setting. The COVID-19 pandemic posed significant challenges to its implementation, acting both as a barrier and an opportunity. Although several studie...

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Main Authors: Silvia Caristia, Erica Busca, Sara Campagna, Erika Bassi, Alberto Dal Molin
Format: Article
Language:English
Published: MDPI AG 2025-05-01
Series:Nursing Reports
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Online Access:https://www.mdpi.com/2039-4403/15/5/178
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author Silvia Caristia
Erica Busca
Sara Campagna
Erika Bassi
Alberto Dal Molin
author_facet Silvia Caristia
Erica Busca
Sara Campagna
Erika Bassi
Alberto Dal Molin
author_sort Silvia Caristia
collection DOAJ
description <b>Background/Objectives</b>: The REACtion project was developed to provide nursing care to older adults at home within the primary care setting. The COVID-19 pandemic posed significant challenges to its implementation, acting both as a barrier and an opportunity. Although several studies have explored healthcare innovation during emergencies, there remains a need for strategic insights to guide real-world implementation efforts. This study aims to explore how the COVID-19 pandemic influenced the implementation of the REACtion project and identify the strategies adopted to ensure continuity and effectiveness in achieving its goals despite the challenges posed by the health emergency. <b>Methods</b>: A qualitative descriptive study was conducted. Semi-structured interviews were carried out with nine project stakeholders, including nurses and researchers, between April and May 2023. The interviews were transcribed verbatim, read in-depth, and analyzed using content analysis to identify perceived barriers, facilitators, and strategies adopted during the project. <b>Results</b>: The pandemic shifted priorities from routine care to emergency health activities. Barriers to project implementation included social distancing, disruptions in the decision-making processes, and a general decline in community welfare. Despite these obstacles, the COVID-19 context underscored the central role of Family and Community Nurses in proactive primary care. Stakeholders adopted relationship-based strategies, addressed workforce shortages, and implemented measures to mitigate personal fatigue. <b>Conclusions</b>: The implementation of innovative nursing interventions during emergencies requires adaptability, collaboration, and context-sensitive approaches. Strengthening stakeholder engagement and leveraging professional roles within the community are essential to overcoming barriers and seizing opportunities in crisis contexts.
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spelling doaj-art-baa8bb0c1ecc44f58e7f1574ed58de372025-08-20T01:56:38ZengMDPI AGNursing Reports2039-439X2039-44032025-05-0115517810.3390/nursrep15050178Experience of Implementing a Cross-Border Primary Care Cooperation Project During the COVID-19 Pandemic: A Qualitative StudySilvia Caristia0Erica Busca1Sara Campagna2Erika Bassi3Alberto Dal Molin4Department for Sustainable Development and Ecological Transition, University of Piemonte Orientale, P.zza Sant’Eusebio 5, 13100 Vercelli, ItalyDepartment of Translational Medicine, University of Piemonte Orientale, Via Solaroli 17, 28100 Novara, ItalyDepartment of Public Health and Pediatrics, University of Torino, Via Santena 5 Bis, 10126 Torino, ItalyDepartment of Translational Medicine, University of Piemonte Orientale, Via Solaroli 17, 28100 Novara, ItalyDepartment of Translational Medicine, University of Piemonte Orientale, Via Solaroli 17, 28100 Novara, Italy<b>Background/Objectives</b>: The REACtion project was developed to provide nursing care to older adults at home within the primary care setting. The COVID-19 pandemic posed significant challenges to its implementation, acting both as a barrier and an opportunity. Although several studies have explored healthcare innovation during emergencies, there remains a need for strategic insights to guide real-world implementation efforts. This study aims to explore how the COVID-19 pandemic influenced the implementation of the REACtion project and identify the strategies adopted to ensure continuity and effectiveness in achieving its goals despite the challenges posed by the health emergency. <b>Methods</b>: A qualitative descriptive study was conducted. Semi-structured interviews were carried out with nine project stakeholders, including nurses and researchers, between April and May 2023. The interviews were transcribed verbatim, read in-depth, and analyzed using content analysis to identify perceived barriers, facilitators, and strategies adopted during the project. <b>Results</b>: The pandemic shifted priorities from routine care to emergency health activities. Barriers to project implementation included social distancing, disruptions in the decision-making processes, and a general decline in community welfare. Despite these obstacles, the COVID-19 context underscored the central role of Family and Community Nurses in proactive primary care. Stakeholders adopted relationship-based strategies, addressed workforce shortages, and implemented measures to mitigate personal fatigue. <b>Conclusions</b>: The implementation of innovative nursing interventions during emergencies requires adaptability, collaboration, and context-sensitive approaches. Strengthening stakeholder engagement and leveraging professional roles within the community are essential to overcoming barriers and seizing opportunities in crisis contexts.https://www.mdpi.com/2039-4403/15/5/178COVID-19implementation sciencefamily and community nursingcommunity health nursesquality of health careorganizational innovation
spellingShingle Silvia Caristia
Erica Busca
Sara Campagna
Erika Bassi
Alberto Dal Molin
Experience of Implementing a Cross-Border Primary Care Cooperation Project During the COVID-19 Pandemic: A Qualitative Study
Nursing Reports
COVID-19
implementation science
family and community nursing
community health nurses
quality of health care
organizational innovation
title Experience of Implementing a Cross-Border Primary Care Cooperation Project During the COVID-19 Pandemic: A Qualitative Study
title_full Experience of Implementing a Cross-Border Primary Care Cooperation Project During the COVID-19 Pandemic: A Qualitative Study
title_fullStr Experience of Implementing a Cross-Border Primary Care Cooperation Project During the COVID-19 Pandemic: A Qualitative Study
title_full_unstemmed Experience of Implementing a Cross-Border Primary Care Cooperation Project During the COVID-19 Pandemic: A Qualitative Study
title_short Experience of Implementing a Cross-Border Primary Care Cooperation Project During the COVID-19 Pandemic: A Qualitative Study
title_sort experience of implementing a cross border primary care cooperation project during the covid 19 pandemic a qualitative study
topic COVID-19
implementation science
family and community nursing
community health nurses
quality of health care
organizational innovation
url https://www.mdpi.com/2039-4403/15/5/178
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