Artificial Empathy in Home Service Agents: A Conceptual Framework and Typology of Empathic Human–Agent Interactions

As artificial intelligence (AI) technology advances, there has been a diversification of home service functions and services, as well as a change in the applied technologies and functions. This is due to the fact that the needs and expectations vary depending on the purpose of performing the task in...

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Bibliographic Details
Main Authors: Joohyun Lee, Hyo-Jin Kang
Format: Article
Language:English
Published: MDPI AG 2025-03-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/15/6/3096
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