A study of user satisfaction and net benefits in indonesia through the DeLone and McLean Model for E-Government success

A study of user satisfaction and net benefits in indonesia through the DeLone and McLean Model for E-Government success

Abstract The current research examines the success of e-government systems by utilizing success-based techniques of information systems (IS) from the viewpoint of government personnel. Nine hypotheses were included to test the relationships among variables (information quality, service quality, syst...

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Bibliographic Details
Main Authors: Rahmatullah Rahmatullah, Akhmad Habibi, Khaeruddin Khaeruddin, Lalu Nurul Yaqin, Turki Mesfer Alharmali, Mohd Sofian Omar Fauzee, Jazihan Mahat
Format: Article
Language:English
Published: Springer 2025-07-01
Series:Discover Sustainability
Subjects:
E-government systems
Economic growth
IS success model
Indonesia
User satisfaction
Net benefits
Online Access:https://doi.org/10.1007/s43621-025-01645-4
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