Social employee well-being challenges of academics in the hybrid work environment

The complex nature of the hybrid work environment impacts on the overall well-being of employees. There is limited research on how the hybrid work environment has impacted the social dimension of employee well-being, particularly among academics in higher education institutions. The aim of the study...

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Main Authors: Rudo Rachel Marozva, Anna-Marie Pelser
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-02-01
Series:Frontiers in Psychology
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Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1524804/full
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author Rudo Rachel Marozva
Anna-Marie Pelser
author_facet Rudo Rachel Marozva
Anna-Marie Pelser
author_sort Rudo Rachel Marozva
collection DOAJ
description The complex nature of the hybrid work environment impacts on the overall well-being of employees. There is limited research on how the hybrid work environment has impacted the social dimension of employee well-being, particularly among academics in higher education institutions. The aim of the study was to explore and understand social well-being challenges that academics face as a result of the hybrid work environment. The study adopted a cross-sectional qualitative research approach and used semi-structured interviews using an interview guide to collect data. The sample included 23 academics who are representatives of the three campuses of North-West University. Thematic analysis was used to analyse the data. Three themes emerged from the analyses of data: social connections, sense of belonging and work relationships. The social connections theme had four sub-themes: social isolation, informal communication breakdown, limited networking and personality conflict. Sense of belonging theme entailed four sub-themes: lack of resources, work-life imbalance, onboarding challenges and non-inclusive work environment. Relationships theme had three sub-themes: lack of trust, reduced social support and delayed feedback. Experiences of the research participants are noted to comprehend the negative impact of the hybrid work environment on social employee well-being. The findings suggest that social well-being challenges that academics face are heightened by the nature of the industry, personality traits and the context of the study which is Africa. This requires HEIs to explore the internal and external environment when managing social well-being challenges that academics face as a result of the hybrid work environment.
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spelling doaj-art-b88310e480df4be99e92c220c65fac4a2025-02-07T14:34:41ZengFrontiers Media S.A.Frontiers in Psychology1664-10782025-02-011610.3389/fpsyg.2025.15248041524804Social employee well-being challenges of academics in the hybrid work environmentRudo Rachel Marozva0Anna-Marie Pelser1North-West University Business School, North-West University, Mahikeng, South AfricaGlobal, Innovative, Forefront, Talent Management (GIFT), Mahikeng, South AfricaThe complex nature of the hybrid work environment impacts on the overall well-being of employees. There is limited research on how the hybrid work environment has impacted the social dimension of employee well-being, particularly among academics in higher education institutions. The aim of the study was to explore and understand social well-being challenges that academics face as a result of the hybrid work environment. The study adopted a cross-sectional qualitative research approach and used semi-structured interviews using an interview guide to collect data. The sample included 23 academics who are representatives of the three campuses of North-West University. Thematic analysis was used to analyse the data. Three themes emerged from the analyses of data: social connections, sense of belonging and work relationships. The social connections theme had four sub-themes: social isolation, informal communication breakdown, limited networking and personality conflict. Sense of belonging theme entailed four sub-themes: lack of resources, work-life imbalance, onboarding challenges and non-inclusive work environment. Relationships theme had three sub-themes: lack of trust, reduced social support and delayed feedback. Experiences of the research participants are noted to comprehend the negative impact of the hybrid work environment on social employee well-being. The findings suggest that social well-being challenges that academics face are heightened by the nature of the industry, personality traits and the context of the study which is Africa. This requires HEIs to explore the internal and external environment when managing social well-being challenges that academics face as a result of the hybrid work environment.https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1524804/fullhybrid work environmentsense of belongingsocial connectionssocial employee well-beingwork relationships
spellingShingle Rudo Rachel Marozva
Anna-Marie Pelser
Social employee well-being challenges of academics in the hybrid work environment
Frontiers in Psychology
hybrid work environment
sense of belonging
social connections
social employee well-being
work relationships
title Social employee well-being challenges of academics in the hybrid work environment
title_full Social employee well-being challenges of academics in the hybrid work environment
title_fullStr Social employee well-being challenges of academics in the hybrid work environment
title_full_unstemmed Social employee well-being challenges of academics in the hybrid work environment
title_short Social employee well-being challenges of academics in the hybrid work environment
title_sort social employee well being challenges of academics in the hybrid work environment
topic hybrid work environment
sense of belonging
social connections
social employee well-being
work relationships
url https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1524804/full
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