University learners’ educational experience survey: a gender dimensional analysis

Intense competition among universities with its negative consequences has necessitated the investigation of students’ academic experiences as it influences students’ university choices. To bridge this gap, this study seeks to examine students’ satisfaction with their educational experience at two se...

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Main Authors: Moses Kumi Asamoah, Edmund Kwablah, Anthony Amoah
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Cogent Social Sciences
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311886.2024.2312654
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author Moses Kumi Asamoah
Edmund Kwablah
Anthony Amoah
author_facet Moses Kumi Asamoah
Edmund Kwablah
Anthony Amoah
author_sort Moses Kumi Asamoah
collection DOAJ
description Intense competition among universities with its negative consequences has necessitated the investigation of students’ academic experiences as it influences students’ university choices. To bridge this gap, this study seeks to examine students’ satisfaction with their educational experience at two selected universities in Ghana. Utility Maximisation Theory was deployed to guide the study. Relevant research ethics principles were duly observed. We used a cross-sectional survey of 309 students to estimate an ordered probit econometric model as well as cross-tabulation descriptive and graphical analyses. Based on the robustness of the results, we found that male students are quantitatively more satisfied with their academic performance than female students. The results also demonstrate consistent and significant associations between instructional delivery and feedback, and students’ academic satisfaction; there was a positive and statistically significant relationship between enabling conditions and the level of student satisfaction across both males and females; furthermore, the results indicate a positive and statistically significant relationship between learner support systems and the level of students’ satisfaction among both males and females; additionally, females have shown that they demonstrate a quantitatively greater appreciation for instructional delivery and feedback compared to males. Policymakers and educational institutions can better target support and intervention programmes for students with satisfaction scores that are close to the average by identifying these students. It is also suggested that universities focus on and keep improving upon the services and educational facilities they provide, as well as correcting any inefficiencies in the services so as to meet students’ satisfaction.
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spelling doaj-art-b829f68ddcb349d7abdaa9ab5862e0bd2025-08-20T03:46:54ZengTaylor & Francis GroupCogent Social Sciences2331-18862024-12-0110110.1080/23311886.2024.2312654University learners’ educational experience survey: a gender dimensional analysisMoses Kumi Asamoah0Edmund Kwablah1Anthony Amoah2School of Continuing and Distance Education, University of Ghana Learning Centres, University of Ghana, Accra, GhanaDepartment of Economics, Central University, Accra, GhanaSchool of Sustainable Development, University of Environment and Sustainable Development, Somanya, GhanaIntense competition among universities with its negative consequences has necessitated the investigation of students’ academic experiences as it influences students’ university choices. To bridge this gap, this study seeks to examine students’ satisfaction with their educational experience at two selected universities in Ghana. Utility Maximisation Theory was deployed to guide the study. Relevant research ethics principles were duly observed. We used a cross-sectional survey of 309 students to estimate an ordered probit econometric model as well as cross-tabulation descriptive and graphical analyses. Based on the robustness of the results, we found that male students are quantitatively more satisfied with their academic performance than female students. The results also demonstrate consistent and significant associations between instructional delivery and feedback, and students’ academic satisfaction; there was a positive and statistically significant relationship between enabling conditions and the level of student satisfaction across both males and females; furthermore, the results indicate a positive and statistically significant relationship between learner support systems and the level of students’ satisfaction among both males and females; additionally, females have shown that they demonstrate a quantitatively greater appreciation for instructional delivery and feedback compared to males. Policymakers and educational institutions can better target support and intervention programmes for students with satisfaction scores that are close to the average by identifying these students. It is also suggested that universities focus on and keep improving upon the services and educational facilities they provide, as well as correcting any inefficiencies in the services so as to meet students’ satisfaction.https://www.tandfonline.com/doi/10.1080/23311886.2024.2312654Students’ satisfactioneducational experiencegender dimensional analysislearner support servicesenabling conditioninstructional delivery
spellingShingle Moses Kumi Asamoah
Edmund Kwablah
Anthony Amoah
University learners’ educational experience survey: a gender dimensional analysis
Cogent Social Sciences
Students’ satisfaction
educational experience
gender dimensional analysis
learner support services
enabling condition
instructional delivery
title University learners’ educational experience survey: a gender dimensional analysis
title_full University learners’ educational experience survey: a gender dimensional analysis
title_fullStr University learners’ educational experience survey: a gender dimensional analysis
title_full_unstemmed University learners’ educational experience survey: a gender dimensional analysis
title_short University learners’ educational experience survey: a gender dimensional analysis
title_sort university learners educational experience survey a gender dimensional analysis
topic Students’ satisfaction
educational experience
gender dimensional analysis
learner support services
enabling condition
instructional delivery
url https://www.tandfonline.com/doi/10.1080/23311886.2024.2312654
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AT edmundkwablah universitylearnerseducationalexperiencesurveyagenderdimensionalanalysis
AT anthonyamoah universitylearnerseducationalexperiencesurveyagenderdimensionalanalysis