Exploring the causes of workplace bullying among nurses in pediatric intensive care units: a qualitative study

Abstract Introduction Workplace bullying (WB) is a significant occupational hazard for nurses, especially in high-stress environments such as pediatric intensive care units (PICUs). WB adversely affects nurses’ physical and mental health, patient safety, and overall quality of care. This study aimed...

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Main Authors: Jamalodin Begjani, Nahid Dehghan Nayeri, Moein Salami, Hanie Tavasoli, Mohammad Mehdi Rajabi
Format: Article
Language:English
Published: BMC 2025-03-01
Series:BMC Nursing
Subjects:
Online Access:https://doi.org/10.1186/s12912-025-02915-2
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author Jamalodin Begjani
Nahid Dehghan Nayeri
Moein Salami
Hanie Tavasoli
Mohammad Mehdi Rajabi
author_facet Jamalodin Begjani
Nahid Dehghan Nayeri
Moein Salami
Hanie Tavasoli
Mohammad Mehdi Rajabi
author_sort Jamalodin Begjani
collection DOAJ
description Abstract Introduction Workplace bullying (WB) is a significant occupational hazard for nurses, especially in high-stress environments such as pediatric intensive care units (PICUs). WB adversely affects nurses’ physical and mental health, patient safety, and overall quality of care. This study aimed to explore the causes of WB among nurses working in PICUs. Methods This qualitative study used a conventional content analysis approach. Eleven nurses from the PICUs of the Children’s Medical Center Hospital, affiliated with Tehran University of Medical Sciences, participated in the study. Participants were selected through purposive sampling. Data were collected through semi-structured face-to-face interviews, continuing until data saturation was achieved. The data were analyzed using Graneheim and Lundman’s five-step approach. Lincoln and Guba’s four criteria—credibility, confirmability, dependability, and transferability—were used to ensure the study’s rigor. Results The analysis of the data revealed two main categories: [1] the “Imposing and Stereotypical Atmosphere,” which encompasses sub- categories such as power imbalances, work-related challenges, immature behaviors among staff, and passive reactions of nursing managers; and [2] the “Victim’s Achilles’ Heel,” which emphasizes weaknesses in clinical and communication skills as contributing factors to WB. Conclusion The study identifies organizational and personal factors as causes of WB in PICUs. Nursing leaders can implement targeted interventions aimed at improving workplace culture, monitoring interpersonal relationships, enhancing communication skills, and promoting the clinical skills of staff. These strategies can reduce WB and create a healthier work environment for nurses.
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spelling doaj-art-b7d6ccb731ec47daaf1d33c27f8ce6cc2025-08-20T02:56:11ZengBMCBMC Nursing1472-69552025-03-012411910.1186/s12912-025-02915-2Exploring the causes of workplace bullying among nurses in pediatric intensive care units: a qualitative studyJamalodin Begjani0Nahid Dehghan Nayeri1Moein Salami2Hanie Tavasoli3Mohammad Mehdi Rajabi4Department of Pediatric Nursing and Neonatal Intensive Care, School of Nursing and Midwifery, Tehran University of Medical SciencesDepartment of Nursing Management, School of Nursing and Midwifery, Tehran University of Medical SciencesDepartment of Medical Surgical Nursing, School of Nursing and Midwifery, Tehran University of Medical SciencesDepartment of Pediatric Nursing and Neonatal Intensive Care, School of Nursing and Midwifery, Tehran University of Medical SciencesDepartment of Pediatric Nursing and Neonatal Intensive Care, School of Nursing and Midwifery, Tehran University of Medical SciencesAbstract Introduction Workplace bullying (WB) is a significant occupational hazard for nurses, especially in high-stress environments such as pediatric intensive care units (PICUs). WB adversely affects nurses’ physical and mental health, patient safety, and overall quality of care. This study aimed to explore the causes of WB among nurses working in PICUs. Methods This qualitative study used a conventional content analysis approach. Eleven nurses from the PICUs of the Children’s Medical Center Hospital, affiliated with Tehran University of Medical Sciences, participated in the study. Participants were selected through purposive sampling. Data were collected through semi-structured face-to-face interviews, continuing until data saturation was achieved. The data were analyzed using Graneheim and Lundman’s five-step approach. Lincoln and Guba’s four criteria—credibility, confirmability, dependability, and transferability—were used to ensure the study’s rigor. Results The analysis of the data revealed two main categories: [1] the “Imposing and Stereotypical Atmosphere,” which encompasses sub- categories such as power imbalances, work-related challenges, immature behaviors among staff, and passive reactions of nursing managers; and [2] the “Victim’s Achilles’ Heel,” which emphasizes weaknesses in clinical and communication skills as contributing factors to WB. Conclusion The study identifies organizational and personal factors as causes of WB in PICUs. Nursing leaders can implement targeted interventions aimed at improving workplace culture, monitoring interpersonal relationships, enhancing communication skills, and promoting the clinical skills of staff. These strategies can reduce WB and create a healthier work environment for nurses.https://doi.org/10.1186/s12912-025-02915-2WorkplaceBullyingNursesPediatricIntensive care unitsOccupational stress
spellingShingle Jamalodin Begjani
Nahid Dehghan Nayeri
Moein Salami
Hanie Tavasoli
Mohammad Mehdi Rajabi
Exploring the causes of workplace bullying among nurses in pediatric intensive care units: a qualitative study
BMC Nursing
Workplace
Bullying
Nurses
Pediatric
Intensive care units
Occupational stress
title Exploring the causes of workplace bullying among nurses in pediatric intensive care units: a qualitative study
title_full Exploring the causes of workplace bullying among nurses in pediatric intensive care units: a qualitative study
title_fullStr Exploring the causes of workplace bullying among nurses in pediatric intensive care units: a qualitative study
title_full_unstemmed Exploring the causes of workplace bullying among nurses in pediatric intensive care units: a qualitative study
title_short Exploring the causes of workplace bullying among nurses in pediatric intensive care units: a qualitative study
title_sort exploring the causes of workplace bullying among nurses in pediatric intensive care units a qualitative study
topic Workplace
Bullying
Nurses
Pediatric
Intensive care units
Occupational stress
url https://doi.org/10.1186/s12912-025-02915-2
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