Understanding barriers to breast screening: an online survey of non-attenders as part of a service evaluation in the breast screening programme in England

Abstract Background Early detection of breast cancer through organised mammography screening of asymptomatic individuals reduces breast cancer mortality. Breast screening is offered every three years to women aged 50 to 71 years in England. However, over a third of eligible women did not attend in 2...

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Main Authors: Gemma Hutton, Shuping J. Li, Samantha L. Quaife, Adam Brentnall, Jacqui Cookson, Jacquie Jenkins, Sue Hudson, Sharon Webb, Emma O’Sullivan, Stephen W. Duffy, Judith Offman, Jo Waller
Format: Article
Language:English
Published: BMC 2025-07-01
Series:BMC Public Health
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Online Access:https://doi.org/10.1186/s12889-025-23691-3
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author Gemma Hutton
Shuping J. Li
Samantha L. Quaife
Adam Brentnall
Jacqui Cookson
Jacquie Jenkins
Sue Hudson
Sharon Webb
Emma O’Sullivan
Stephen W. Duffy
Judith Offman
Jo Waller
author_facet Gemma Hutton
Shuping J. Li
Samantha L. Quaife
Adam Brentnall
Jacqui Cookson
Jacquie Jenkins
Sue Hudson
Sharon Webb
Emma O’Sullivan
Stephen W. Duffy
Judith Offman
Jo Waller
author_sort Gemma Hutton
collection DOAJ
description Abstract Background Early detection of breast cancer through organised mammography screening of asymptomatic individuals reduces breast cancer mortality. Breast screening is offered every three years to women aged 50 to 71 years in England. However, over a third of eligible women did not attend in 2022–2023. Understanding reasons for non-attendance is critical to ensuring the effectiveness of the breast screening programme by highlighting ways to improve access to screening. Methods As part of a service evaluation in the NHS Breast Screening Programme (NHSBSP), we conducted a cross-sectional survey using an online questionnaire in February 2024. Participants were non-attenders from 15 NHSBSP services in England. All women invited to breast screening who subsequently did not attend in October or November 2023 and had a valid mobile number recorded on their records received a single text message containing a link to the survey. The online survey gathered demographic and basic screening history information and assessed endorsement of common barriers to breast screening. Descriptive analysis was used to identify the most commonly endorsed barriers and chi-squared tests were used to explore demographic variation in barrier endorsement. Results Overall, 27,729 women were identified as not attending a screening appointment in October or November 2023. Of these, 17,221 had mobile numbers and were sent a text message inviting them to participate in the survey. In total, 1,074/17,221 (6%) participants completed the survey. The most frequently endorsed barriers to breast screening were: difficulties making a convenient appointment (30%), concern that a man may do the mammogram (28%), worry about the mammogram being painful (27%), previously experiencing pain during a mammogram (26%), having too many other things to worry about (25%) and the appointment being located too far away (23%). Endorsement of the most common barriers varied significantly by age, ethnicity, mental health status and disability but not by educational level. Conclusions These findings identify barriers that could be targeted to increase screening uptake including increasing appointment availability and proximity, reinforcing the message that breast screening is a female-only environment as well as developing interventions to reduce and manage pain during breast screening.
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spelling doaj-art-b7d1881817ea45e8a28a88075f3c5e582025-08-20T03:46:28ZengBMCBMC Public Health1471-24582025-07-0125111210.1186/s12889-025-23691-3Understanding barriers to breast screening: an online survey of non-attenders as part of a service evaluation in the breast screening programme in EnglandGemma Hutton0Shuping J. Li1Samantha L. Quaife2Adam Brentnall3Jacqui Cookson4Jacquie Jenkins5Sue Hudson6Sharon Webb7Emma O’Sullivan8Stephen W. Duffy9Judith Offman10Jo Waller11Wolfson Institute of Population Health, Queen Mary University of LondonWolfson Institute of Population Health, Queen Mary University of LondonWolfson Institute of Population Health, Queen Mary University of LondonWolfson Institute of Population Health, Queen Mary University of LondonPrimary Care, Community, Vaccinations & Screening Directorate, NHS EnglandPrimary Care, Community, Vaccinations & Screening Directorate, NHS EnglandPeel & Schriek Consulting LtdPrimary Care, Community, Vaccinations & Screening Directorate, NHS EnglandPrimary Care, Community, Vaccinations & Screening Directorate, NHS EnglandWolfson Institute of Population Health, Queen Mary University of LondonWolfson Institute of Population Health, Queen Mary University of LondonWolfson Institute of Population Health, Queen Mary University of LondonAbstract Background Early detection of breast cancer through organised mammography screening of asymptomatic individuals reduces breast cancer mortality. Breast screening is offered every three years to women aged 50 to 71 years in England. However, over a third of eligible women did not attend in 2022–2023. Understanding reasons for non-attendance is critical to ensuring the effectiveness of the breast screening programme by highlighting ways to improve access to screening. Methods As part of a service evaluation in the NHS Breast Screening Programme (NHSBSP), we conducted a cross-sectional survey using an online questionnaire in February 2024. Participants were non-attenders from 15 NHSBSP services in England. All women invited to breast screening who subsequently did not attend in October or November 2023 and had a valid mobile number recorded on their records received a single text message containing a link to the survey. The online survey gathered demographic and basic screening history information and assessed endorsement of common barriers to breast screening. Descriptive analysis was used to identify the most commonly endorsed barriers and chi-squared tests were used to explore demographic variation in barrier endorsement. Results Overall, 27,729 women were identified as not attending a screening appointment in October or November 2023. Of these, 17,221 had mobile numbers and were sent a text message inviting them to participate in the survey. In total, 1,074/17,221 (6%) participants completed the survey. The most frequently endorsed barriers to breast screening were: difficulties making a convenient appointment (30%), concern that a man may do the mammogram (28%), worry about the mammogram being painful (27%), previously experiencing pain during a mammogram (26%), having too many other things to worry about (25%) and the appointment being located too far away (23%). Endorsement of the most common barriers varied significantly by age, ethnicity, mental health status and disability but not by educational level. Conclusions These findings identify barriers that could be targeted to increase screening uptake including increasing appointment availability and proximity, reinforcing the message that breast screening is a female-only environment as well as developing interventions to reduce and manage pain during breast screening.https://doi.org/10.1186/s12889-025-23691-3Breast ScreeningMammogramBarriersSurveyUptakeAcceptability
spellingShingle Gemma Hutton
Shuping J. Li
Samantha L. Quaife
Adam Brentnall
Jacqui Cookson
Jacquie Jenkins
Sue Hudson
Sharon Webb
Emma O’Sullivan
Stephen W. Duffy
Judith Offman
Jo Waller
Understanding barriers to breast screening: an online survey of non-attenders as part of a service evaluation in the breast screening programme in England
BMC Public Health
Breast Screening
Mammogram
Barriers
Survey
Uptake
Acceptability
title Understanding barriers to breast screening: an online survey of non-attenders as part of a service evaluation in the breast screening programme in England
title_full Understanding barriers to breast screening: an online survey of non-attenders as part of a service evaluation in the breast screening programme in England
title_fullStr Understanding barriers to breast screening: an online survey of non-attenders as part of a service evaluation in the breast screening programme in England
title_full_unstemmed Understanding barriers to breast screening: an online survey of non-attenders as part of a service evaluation in the breast screening programme in England
title_short Understanding barriers to breast screening: an online survey of non-attenders as part of a service evaluation in the breast screening programme in England
title_sort understanding barriers to breast screening an online survey of non attenders as part of a service evaluation in the breast screening programme in england
topic Breast Screening
Mammogram
Barriers
Survey
Uptake
Acceptability
url https://doi.org/10.1186/s12889-025-23691-3
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