Personality trait and employee performance in digital transformation: the mediating effect of employee dynamic capability

The nature of the digital age requires organisations to change their model and adapt to the demands to successfully maintain organisational legitimacy. The pressure on public sector organisations to transform at a higher-than-normal rate cannot be overemphasised; therefore, understanding employees’...

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Main Authors: Suganthi Naikkar Subramaniam, Magiswary Dorasamy, Chinnasamy Agamudai Nambi Malarvizhi
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2024.2448774
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author Suganthi Naikkar Subramaniam
Magiswary Dorasamy
Chinnasamy Agamudai Nambi Malarvizhi
author_facet Suganthi Naikkar Subramaniam
Magiswary Dorasamy
Chinnasamy Agamudai Nambi Malarvizhi
author_sort Suganthi Naikkar Subramaniam
collection DOAJ
description The nature of the digital age requires organisations to change their model and adapt to the demands to successfully maintain organisational legitimacy. The pressure on public sector organisations to transform at a higher-than-normal rate cannot be overemphasised; therefore, understanding employees’ capabilities is imperative for starting a systemic change. Personality traits are considered to be important determinants for improving individual performance. Employees’ personality traits in handling the digital environment determine the extent of digital transformation implementation in the public sector. Thus, the purpose of this research is to conceptualize approaches towards measuring the performance of public sector employees in Malaysia with particular attention to the Employee Dynamic Capability Model. The research method applied in this study was quantitative, and data were collected using an online questionnaire. SmartPLS software was used for the data analysis. The Big Five personality traits (agreeableness, conscientiousness, openness and neuroticism) were found to have a significant relationship, while extraversion was not. This study further extends the current body of knowledge by examining the dynamic capability of the employee as a mediator in the current research and provides directions for subsequent researchers focusing on employee performance in the context of the digital environment.
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institution Kabale University
issn 2331-1975
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publishDate 2025-12-01
publisher Taylor & Francis Group
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series Cogent Business & Management
spelling doaj-art-b7b3a31464da4338a8ef038cf05518cb2025-01-20T09:38:20ZengTaylor & Francis GroupCogent Business & Management2331-19752025-12-0112110.1080/23311975.2024.2448774Personality trait and employee performance in digital transformation: the mediating effect of employee dynamic capabilitySuganthi Naikkar Subramaniam0Magiswary Dorasamy1Chinnasamy Agamudai Nambi Malarvizhi2Faculty of Management, Multimedia University, Cyberjaya, MalaysiaFaculty of Business and Law, Taylor’s University, Selangor, Subang Jaya, MalaysiaFaculty of Management, Multimedia University, Cyberjaya, MalaysiaThe nature of the digital age requires organisations to change their model and adapt to the demands to successfully maintain organisational legitimacy. The pressure on public sector organisations to transform at a higher-than-normal rate cannot be overemphasised; therefore, understanding employees’ capabilities is imperative for starting a systemic change. Personality traits are considered to be important determinants for improving individual performance. Employees’ personality traits in handling the digital environment determine the extent of digital transformation implementation in the public sector. Thus, the purpose of this research is to conceptualize approaches towards measuring the performance of public sector employees in Malaysia with particular attention to the Employee Dynamic Capability Model. The research method applied in this study was quantitative, and data were collected using an online questionnaire. SmartPLS software was used for the data analysis. The Big Five personality traits (agreeableness, conscientiousness, openness and neuroticism) were found to have a significant relationship, while extraversion was not. This study further extends the current body of knowledge by examining the dynamic capability of the employee as a mediator in the current research and provides directions for subsequent researchers focusing on employee performance in the context of the digital environment.https://www.tandfonline.com/doi/10.1080/23311975.2024.2448774Digital transformationemployee performanceemployee dynamic capabilitypersonality traitdigital technologypublic sector
spellingShingle Suganthi Naikkar Subramaniam
Magiswary Dorasamy
Chinnasamy Agamudai Nambi Malarvizhi
Personality trait and employee performance in digital transformation: the mediating effect of employee dynamic capability
Cogent Business & Management
Digital transformation
employee performance
employee dynamic capability
personality trait
digital technology
public sector
title Personality trait and employee performance in digital transformation: the mediating effect of employee dynamic capability
title_full Personality trait and employee performance in digital transformation: the mediating effect of employee dynamic capability
title_fullStr Personality trait and employee performance in digital transformation: the mediating effect of employee dynamic capability
title_full_unstemmed Personality trait and employee performance in digital transformation: the mediating effect of employee dynamic capability
title_short Personality trait and employee performance in digital transformation: the mediating effect of employee dynamic capability
title_sort personality trait and employee performance in digital transformation the mediating effect of employee dynamic capability
topic Digital transformation
employee performance
employee dynamic capability
personality trait
digital technology
public sector
url https://www.tandfonline.com/doi/10.1080/23311975.2024.2448774
work_keys_str_mv AT suganthinaikkarsubramaniam personalitytraitandemployeeperformanceindigitaltransformationthemediatingeffectofemployeedynamiccapability
AT magiswarydorasamy personalitytraitandemployeeperformanceindigitaltransformationthemediatingeffectofemployeedynamiccapability
AT chinnasamyagamudainambimalarvizhi personalitytraitandemployeeperformanceindigitaltransformationthemediatingeffectofemployeedynamiccapability