Impact of telemedicine mobile units on health outcomes, healthcare system resilience, and disaster response in flood-affected areas: a case study of Sehat Kahani

Introduction: The study explores the deployment of telemedicine services. Sehat Kahani introduced a two-tier telehealth model combining physical camps, mobile units, and a telehealth app to enhance healthcare accessibility and delivery in crisis. Objective: To assess the effectiveness of Sehat Ka...

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Main Author: Hamna Khuld
Format: Article
Language:English
Published: Universidad Libre 2024-06-01
Series:Interdisciplinary Journal of Epidemiology and Public Health
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Online Access:https://revistas-unilibre.repositoriodigital.com/index.php/iJEPH/article/view/11568
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author Hamna Khuld
author_facet Hamna Khuld
author_sort Hamna Khuld
collection DOAJ
description Introduction: The study explores the deployment of telemedicine services. Sehat Kahani introduced a two-tier telehealth model combining physical camps, mobile units, and a telehealth app to enhance healthcare accessibility and delivery in crisis. Objective: To assess the effectiveness of Sehat Kahani's telemedicine model in improving healthcare outcomes and system resilience. It also aims to identify key factors contributing to the successful integration of telehealth during flood emergencies. Methods: Semi-structured interviews were conducted with key stakeholders: Sehat Kahani staff, healthcare providers, beneficiaries, funders, and top-level management. Interviews provided insights into the implementation process, challenges encountered, and strategies to address these challenges. We identified themes related to resource analysis, accessibility, security, scalability, training, evaluation, collaboration, and sustainability. Results: The findings underscore the significance of comprehensive assessments, budget analysis, and collaboration with government agencies and corporate partners in successfully implementing telehealth services. Accessibility was effectively addressed through Sehat Kahani's multi-tiered model, which combined mobile clinics with a user-friendly telehealth app. Security, privacy, and confidentiality were maintained by adhering to data protection regulations (HIPAA). Training programs for healthcare professionals focused on empathy, rapport building, and technical proficiency. Sehat Kahani's scalability measures and preparedness for increased patient volume facilitated efficient service delivery during disasters. Conclusions: Sehat Kahani's comprehensive approach, encompassing resource analysis, accessibility, security, scalability, training, evaluation, collaboration, and sustainability, successfully integrates telehealth into disaster relief efforts. This model offers valuable insights for future telehealth initiatives in disaster response scenarios, particularly in developing nations affected by flood emergencies.
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spelling doaj-art-b7ac7ecaca8243f4b93b9857407d4bbe2025-01-11T20:43:05ZengUniversidad LibreInterdisciplinary Journal of Epidemiology and Public Health2665-427X2024-06-017110.18041/2665-427X/ijeph.1.11568Impact of telemedicine mobile units on health outcomes, healthcare system resilience, and disaster response in flood-affected areas: a case study of Sehat KahaniHamna Khuld0https://orcid.org/0009-0009-1032-9751Mailman School of Public Health, Columbia University, New York, United State Introduction: The study explores the deployment of telemedicine services. Sehat Kahani introduced a two-tier telehealth model combining physical camps, mobile units, and a telehealth app to enhance healthcare accessibility and delivery in crisis. Objective: To assess the effectiveness of Sehat Kahani's telemedicine model in improving healthcare outcomes and system resilience. It also aims to identify key factors contributing to the successful integration of telehealth during flood emergencies. Methods: Semi-structured interviews were conducted with key stakeholders: Sehat Kahani staff, healthcare providers, beneficiaries, funders, and top-level management. Interviews provided insights into the implementation process, challenges encountered, and strategies to address these challenges. We identified themes related to resource analysis, accessibility, security, scalability, training, evaluation, collaboration, and sustainability. Results: The findings underscore the significance of comprehensive assessments, budget analysis, and collaboration with government agencies and corporate partners in successfully implementing telehealth services. Accessibility was effectively addressed through Sehat Kahani's multi-tiered model, which combined mobile clinics with a user-friendly telehealth app. Security, privacy, and confidentiality were maintained by adhering to data protection regulations (HIPAA). Training programs for healthcare professionals focused on empathy, rapport building, and technical proficiency. Sehat Kahani's scalability measures and preparedness for increased patient volume facilitated efficient service delivery during disasters. Conclusions: Sehat Kahani's comprehensive approach, encompassing resource analysis, accessibility, security, scalability, training, evaluation, collaboration, and sustainability, successfully integrates telehealth into disaster relief efforts. This model offers valuable insights for future telehealth initiatives in disaster response scenarios, particularly in developing nations affected by flood emergencies. https://revistas-unilibre.repositoriodigital.com/index.php/iJEPH/article/view/11568Telemedicine servicesdisaster relief,mobile unitdeveloping nationsresource analysisflood emergencies
spellingShingle Hamna Khuld
Impact of telemedicine mobile units on health outcomes, healthcare system resilience, and disaster response in flood-affected areas: a case study of Sehat Kahani
Interdisciplinary Journal of Epidemiology and Public Health
Telemedicine services
disaster relief,
mobile unit
developing nations
resource analysis
flood emergencies
title Impact of telemedicine mobile units on health outcomes, healthcare system resilience, and disaster response in flood-affected areas: a case study of Sehat Kahani
title_full Impact of telemedicine mobile units on health outcomes, healthcare system resilience, and disaster response in flood-affected areas: a case study of Sehat Kahani
title_fullStr Impact of telemedicine mobile units on health outcomes, healthcare system resilience, and disaster response in flood-affected areas: a case study of Sehat Kahani
title_full_unstemmed Impact of telemedicine mobile units on health outcomes, healthcare system resilience, and disaster response in flood-affected areas: a case study of Sehat Kahani
title_short Impact of telemedicine mobile units on health outcomes, healthcare system resilience, and disaster response in flood-affected areas: a case study of Sehat Kahani
title_sort impact of telemedicine mobile units on health outcomes healthcare system resilience and disaster response in flood affected areas a case study of sehat kahani
topic Telemedicine services
disaster relief,
mobile unit
developing nations
resource analysis
flood emergencies
url https://revistas-unilibre.repositoriodigital.com/index.php/iJEPH/article/view/11568
work_keys_str_mv AT hamnakhuld impactoftelemedicinemobileunitsonhealthoutcomeshealthcaresystemresilienceanddisasterresponseinfloodaffectedareasacasestudyofsehatkahani