A framework of critical success factors of cloud based project management software adoption

Project Management (PM) software is an enabler of project success and is now being offered as a cloud-based software with the advancement of cloud computing. This research was conducted to explore the critical success factors affecting the adoption of cloud-based PM software. Semi-structured interv...

Full description

Saved in:
Bibliographic Details
Main Authors: L. I. Assalaarachchi, M. P. P. Liyanage, C. Hewagamage
Format: Article
Language:English
Published: UMinho Editora 2025-04-01
Series:International Journal of Information Systems and Project Management
Subjects:
Online Access:https://revistas.uminho.pt/index.php/ijispm/article/view/6449
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1849704702787190784
author L. I. Assalaarachchi
M. P. P. Liyanage
C. Hewagamage
author_facet L. I. Assalaarachchi
M. P. P. Liyanage
C. Hewagamage
author_sort L. I. Assalaarachchi
collection DOAJ
description Project Management (PM) software is an enabler of project success and is now being offered as a cloud-based software with the advancement of cloud computing. This research was conducted to explore the critical success factors affecting the adoption of cloud-based PM software. Semi-structured interviews were carried out with Information Technology (IT) professionals following the qualitative approach. Through thematic analysis, four themes were identified as areas considered when adopting cloud-based PM software: technological, organizational, environmental, and vendor-specific factors. Relative advantage, ease of use, compatibility, and reliability were categorized as the technological factors. Organization size, the technological readiness of the organization, employee willingness, top management support, and change management process were identified under organizational factors. Competitors' adoption, industry trends, and dedicated internet connectivity were identified under environmental factors. Additionally, features such as maintenance and service support from the vendor, popularity of the brand name, and availability of free trials emerged as vendor-specific factors.
format Article
id doaj-art-b7ab58c9dcac47efb964ad53e3d2152e
institution DOAJ
issn 2182-7788
language English
publishDate 2025-04-01
publisher UMinho Editora
record_format Article
series International Journal of Information Systems and Project Management
spelling doaj-art-b7ab58c9dcac47efb964ad53e3d2152e2025-08-20T03:16:41ZengUMinho EditoraInternational Journal of Information Systems and Project Management2182-77882025-04-0113210.12821/ijispm130204A framework of critical success factors of cloud based project management software adoptionL. I. Assalaarachchi0M. P. P. Liyanage1C. Hewagamage2Department of Information Technology, Faculty of Management Studies and Commerce, University of Sri JayewardenepuraDepartment of Information and Communication Technology, Faculty of Technology, University of Sri JayewardenepuraDepartment of Information Technology, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura Project Management (PM) software is an enabler of project success and is now being offered as a cloud-based software with the advancement of cloud computing. This research was conducted to explore the critical success factors affecting the adoption of cloud-based PM software. Semi-structured interviews were carried out with Information Technology (IT) professionals following the qualitative approach. Through thematic analysis, four themes were identified as areas considered when adopting cloud-based PM software: technological, organizational, environmental, and vendor-specific factors. Relative advantage, ease of use, compatibility, and reliability were categorized as the technological factors. Organization size, the technological readiness of the organization, employee willingness, top management support, and change management process were identified under organizational factors. Competitors' adoption, industry trends, and dedicated internet connectivity were identified under environmental factors. Additionally, features such as maintenance and service support from the vendor, popularity of the brand name, and availability of free trials emerged as vendor-specific factors. https://revistas.uminho.pt/index.php/ijispm/article/view/6449project managementproject management softwarecloud-based softwarecloud-based project management softwarecritical success factors
spellingShingle L. I. Assalaarachchi
M. P. P. Liyanage
C. Hewagamage
A framework of critical success factors of cloud based project management software adoption
International Journal of Information Systems and Project Management
project management
project management software
cloud-based software
cloud-based project management software
critical success factors
title A framework of critical success factors of cloud based project management software adoption
title_full A framework of critical success factors of cloud based project management software adoption
title_fullStr A framework of critical success factors of cloud based project management software adoption
title_full_unstemmed A framework of critical success factors of cloud based project management software adoption
title_short A framework of critical success factors of cloud based project management software adoption
title_sort framework of critical success factors of cloud based project management software adoption
topic project management
project management software
cloud-based software
cloud-based project management software
critical success factors
url https://revistas.uminho.pt/index.php/ijispm/article/view/6449
work_keys_str_mv AT liassalaarachchi aframeworkofcriticalsuccessfactorsofcloudbasedprojectmanagementsoftwareadoption
AT mppliyanage aframeworkofcriticalsuccessfactorsofcloudbasedprojectmanagementsoftwareadoption
AT chewagamage aframeworkofcriticalsuccessfactorsofcloudbasedprojectmanagementsoftwareadoption
AT liassalaarachchi frameworkofcriticalsuccessfactorsofcloudbasedprojectmanagementsoftwareadoption
AT mppliyanage frameworkofcriticalsuccessfactorsofcloudbasedprojectmanagementsoftwareadoption
AT chewagamage frameworkofcriticalsuccessfactorsofcloudbasedprojectmanagementsoftwareadoption