Empire and the megamachine: comparing two controversies over social media content

This paper presents the results of a thematic analysis of hearings held before the US senate in 2017 with representatives of social media companies and close coverage from industry groups of advertising boycotts of social media. In response to the public pressure, social media companies increased th...

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Main Author: Stephanie Hill
Format: Article
Language:English
Published: Alexander von Humboldt Institute for Internet and Society 2019-03-01
Series:Internet Policy Review
Subjects:
Online Access:https://policyreview.info/node/1393
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author Stephanie Hill
author_facet Stephanie Hill
author_sort Stephanie Hill
collection DOAJ
description This paper presents the results of a thematic analysis of hearings held before the US senate in 2017 with representatives of social media companies and close coverage from industry groups of advertising boycotts of social media. In response to the public pressure, social media companies increased their investment in machine learning and human moderation to remove inappropriate content and increased transparency initiatives. The two scenarios indicate the importance of content to questions of platform governance and the ability of the advertising industry to act as a platform regulator. This paper uses the political economic analysis of Harold Innis and theoretical work on the megamachine as a framework for understanding how governance may be enacted through commercial systems before and around government policy tools. It argues that social media companies’ actions indicate an expanded role for marketing and advertising as governors of media content delivery, resulting in the efficient administration of advertiser concerns while democratic representatives take a comparatively slow road.
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spelling doaj-art-b730ff7d68a9473f91c762eb12e53fa02025-08-20T02:46:43ZengAlexander von Humboldt Institute for Internet and SocietyInternet Policy Review2197-67752019-03-018110.14763/2019.1.1393Empire and the megamachine: comparing two controversies over social media contentStephanie Hill0Ryerson University & York UniversityThis paper presents the results of a thematic analysis of hearings held before the US senate in 2017 with representatives of social media companies and close coverage from industry groups of advertising boycotts of social media. In response to the public pressure, social media companies increased their investment in machine learning and human moderation to remove inappropriate content and increased transparency initiatives. The two scenarios indicate the importance of content to questions of platform governance and the ability of the advertising industry to act as a platform regulator. This paper uses the political economic analysis of Harold Innis and theoretical work on the megamachine as a framework for understanding how governance may be enacted through commercial systems before and around government policy tools. It argues that social media companies’ actions indicate an expanded role for marketing and advertising as governors of media content delivery, resulting in the efficient administration of advertiser concerns while democratic representatives take a comparatively slow road.https://policyreview.info/node/1393Social mediaGovernanceAdvertisingMegamachine
spellingShingle Stephanie Hill
Empire and the megamachine: comparing two controversies over social media content
Internet Policy Review
Social media
Governance
Advertising
Megamachine
title Empire and the megamachine: comparing two controversies over social media content
title_full Empire and the megamachine: comparing two controversies over social media content
title_fullStr Empire and the megamachine: comparing two controversies over social media content
title_full_unstemmed Empire and the megamachine: comparing two controversies over social media content
title_short Empire and the megamachine: comparing two controversies over social media content
title_sort empire and the megamachine comparing two controversies over social media content
topic Social media
Governance
Advertising
Megamachine
url https://policyreview.info/node/1393
work_keys_str_mv AT stephaniehill empireandthemegamachinecomparingtwocontroversiesoversocialmediacontent