Sounding out voice biometrics: Comparing and contrasting how the state and the private sector determine identity through voice

The voice biometrics industry is promised today as a new center of digital innovation. Tech companies and state agencies are massively investing in speech recognition and analysis systems, pushed by the belief that the acoustics of voice contain unique individual characteristics to convert into info...

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Main Authors: Daniel Leix Palumbo, Robert Prey
Format: Article
Language:English
Published: SAGE Publishing 2024-12-01
Series:Big Data & Society
Online Access:https://doi.org/10.1177/20539517241297889
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author Daniel Leix Palumbo
Robert Prey
author_facet Daniel Leix Palumbo
Robert Prey
author_sort Daniel Leix Palumbo
collection DOAJ
description The voice biometrics industry is promised today as a new center of digital innovation. Tech companies and state agencies are massively investing in speech recognition and analysis systems, pushed by the belief that the acoustics of voice contain unique individual characteristics to convert into information and value through artificial intelligence. This article responds to this current development by exploring the under-researched datafication of the auditory realm to reveal how the sound of voice is emerging as a site for identity construction by both states and corporations. To do so, we look at two different case studies. First, we examine a patent granted to the streaming service Spotify, which aims to improve the platform's music recommendation system by analyzing users’ speech. Second, we discuss the use of voice biometrics in German asylum procedures, where the country of origin of undocumented asylum seekers is determined through accent analysis. Through these seemingly distinct case studies, we identify not only the common assumptions behind the rationale for adopting voice biometrics, but also important differences in the way the private sector and the State determine identity through the analysis of the sounding voice. These two entities are rarely examined together and are often conflated when addressing practices of auditory surveillance. Thus, our comparative and contrastive approach contributes to existing scholarship that questions the claimed efficiency and ethics of voice biometrics’ extractive practices, further defining the operations and assumptions of the private sector and the State.
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spelling doaj-art-b6620fac286e46fea37f05d30e0449e92025-08-20T02:51:30ZengSAGE PublishingBig Data & Society2053-95172024-12-011110.1177/20539517241297889Sounding out voice biometrics: Comparing and contrasting how the state and the private sector determine identity through voiceDaniel Leix Palumbo0Robert Prey1 Centre for Media and Journalism Studies, , Groningen, The Netherlands Oxford Internet Institute, University of Oxford, Oxford, GBThe voice biometrics industry is promised today as a new center of digital innovation. Tech companies and state agencies are massively investing in speech recognition and analysis systems, pushed by the belief that the acoustics of voice contain unique individual characteristics to convert into information and value through artificial intelligence. This article responds to this current development by exploring the under-researched datafication of the auditory realm to reveal how the sound of voice is emerging as a site for identity construction by both states and corporations. To do so, we look at two different case studies. First, we examine a patent granted to the streaming service Spotify, which aims to improve the platform's music recommendation system by analyzing users’ speech. Second, we discuss the use of voice biometrics in German asylum procedures, where the country of origin of undocumented asylum seekers is determined through accent analysis. Through these seemingly distinct case studies, we identify not only the common assumptions behind the rationale for adopting voice biometrics, but also important differences in the way the private sector and the State determine identity through the analysis of the sounding voice. These two entities are rarely examined together and are often conflated when addressing practices of auditory surveillance. Thus, our comparative and contrastive approach contributes to existing scholarship that questions the claimed efficiency and ethics of voice biometrics’ extractive practices, further defining the operations and assumptions of the private sector and the State.https://doi.org/10.1177/20539517241297889
spellingShingle Daniel Leix Palumbo
Robert Prey
Sounding out voice biometrics: Comparing and contrasting how the state and the private sector determine identity through voice
Big Data & Society
title Sounding out voice biometrics: Comparing and contrasting how the state and the private sector determine identity through voice
title_full Sounding out voice biometrics: Comparing and contrasting how the state and the private sector determine identity through voice
title_fullStr Sounding out voice biometrics: Comparing and contrasting how the state and the private sector determine identity through voice
title_full_unstemmed Sounding out voice biometrics: Comparing and contrasting how the state and the private sector determine identity through voice
title_short Sounding out voice biometrics: Comparing and contrasting how the state and the private sector determine identity through voice
title_sort sounding out voice biometrics comparing and contrasting how the state and the private sector determine identity through voice
url https://doi.org/10.1177/20539517241297889
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