The Influence of Mental Workload and Job Stress on Employee Performance (Study Case: PT. Sumber Alfaria Trijaya, Tbk)

This study investigates the impact of mental workload and work stress on employee performance in a retail setting, specifically at PT Sumber Alfaria Trijaya, Tbk. A quantitative approach was employed, utilizing questionnaires distributed to employees. The collected data were analyzed using validity...

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Main Authors: Topik Nurfazar, Muhamad Sayuti, Hilda Tri Yulianti, Afif Hakim
Format: Article
Language:Indonesian
Published: Universitas Islam Negeri Sultan Syarif Kasim 2025-04-01
Series:Jurnal Teknik Industri: Jurnal Hasil Penelitian dan Karya Ilmiah dalam Bidang Teknik Industri
Online Access:https://ejournal.uin-suska.ac.id/index.php/jti/article/view/35836
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author Topik Nurfazar
Muhamad Sayuti
Hilda Tri Yulianti
Afif Hakim
author_facet Topik Nurfazar
Muhamad Sayuti
Hilda Tri Yulianti
Afif Hakim
author_sort Topik Nurfazar
collection DOAJ
description This study investigates the impact of mental workload and work stress on employee performance in a retail setting, specifically at PT Sumber Alfaria Trijaya, Tbk. A quantitative approach was employed, utilizing questionnaires distributed to employees. The collected data were analyzed using validity and reliability tests, as well as multiple linear regression analysis. The findings indicate that mental workload significantly influences employee performance (p = 0.020), whereas work stress does not have a significant effect (p = 0.962). However, when examined simultaneously, both variables have a significant combined impact on performance (F = 10.216, p < 0.000). These results highlight the importance of managing mental workload to enhance employee productivity while ensuring that work stress is controlled to prevent adverse effects on performance. To optimize workforce efficiency, organizations should implement strategies for workload distribution and structured stress management programs. This study provides valuable insights for companies in the retail sector, emphasizing the need for balanced work demands and employee well-being to maintain high performance levels. Keywords: Mental Workload, Work Stress, Employee Performance, Retail Industry, Work Environment
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issn 2460-898X
2714-6235
language Indonesian
publishDate 2025-04-01
publisher Universitas Islam Negeri Sultan Syarif Kasim
record_format Article
series Jurnal Teknik Industri: Jurnal Hasil Penelitian dan Karya Ilmiah dalam Bidang Teknik Industri
spelling doaj-art-b6050ce407d64d5ba7e009c5cc16679b2025-08-20T02:43:49ZindUniversitas Islam Negeri Sultan Syarif KasimJurnal Teknik Industri: Jurnal Hasil Penelitian dan Karya Ilmiah dalam Bidang Teknik Industri2460-898X2714-62352025-04-01111112210.24014/jti.v11i1.3583610385The Influence of Mental Workload and Job Stress on Employee Performance (Study Case: PT. Sumber Alfaria Trijaya, Tbk)Topik Nurfazar0Muhamad Sayuti1Hilda Tri Yulianti2Afif Hakim3Universitas Buana PerjuanganUniversitas Buana PerjuanganUniversitas Buana PerjuanganUniversitas Buana PerjuanganThis study investigates the impact of mental workload and work stress on employee performance in a retail setting, specifically at PT Sumber Alfaria Trijaya, Tbk. A quantitative approach was employed, utilizing questionnaires distributed to employees. The collected data were analyzed using validity and reliability tests, as well as multiple linear regression analysis. The findings indicate that mental workload significantly influences employee performance (p = 0.020), whereas work stress does not have a significant effect (p = 0.962). However, when examined simultaneously, both variables have a significant combined impact on performance (F = 10.216, p < 0.000). These results highlight the importance of managing mental workload to enhance employee productivity while ensuring that work stress is controlled to prevent adverse effects on performance. To optimize workforce efficiency, organizations should implement strategies for workload distribution and structured stress management programs. This study provides valuable insights for companies in the retail sector, emphasizing the need for balanced work demands and employee well-being to maintain high performance levels. Keywords: Mental Workload, Work Stress, Employee Performance, Retail Industry, Work Environmenthttps://ejournal.uin-suska.ac.id/index.php/jti/article/view/35836
spellingShingle Topik Nurfazar
Muhamad Sayuti
Hilda Tri Yulianti
Afif Hakim
The Influence of Mental Workload and Job Stress on Employee Performance (Study Case: PT. Sumber Alfaria Trijaya, Tbk)
Jurnal Teknik Industri: Jurnal Hasil Penelitian dan Karya Ilmiah dalam Bidang Teknik Industri
title The Influence of Mental Workload and Job Stress on Employee Performance (Study Case: PT. Sumber Alfaria Trijaya, Tbk)
title_full The Influence of Mental Workload and Job Stress on Employee Performance (Study Case: PT. Sumber Alfaria Trijaya, Tbk)
title_fullStr The Influence of Mental Workload and Job Stress on Employee Performance (Study Case: PT. Sumber Alfaria Trijaya, Tbk)
title_full_unstemmed The Influence of Mental Workload and Job Stress on Employee Performance (Study Case: PT. Sumber Alfaria Trijaya, Tbk)
title_short The Influence of Mental Workload and Job Stress on Employee Performance (Study Case: PT. Sumber Alfaria Trijaya, Tbk)
title_sort influence of mental workload and job stress on employee performance study case pt sumber alfaria trijaya tbk
url https://ejournal.uin-suska.ac.id/index.php/jti/article/view/35836
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