Synergy Effect in Platform Ecosystem: A Quantitative Analysis of Smart Home Products

With the platform ecosystem’s development, synergy effects’ importance has grown. This study aims to elucidate synergy effect characteristics within the platform ecosystem and their impact on consumers’ value perception. We collected 405 smart home products from Amaz...

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Main Authors: Ruiyang Tang, Yuki Inoue, Masaharu Tsujimoto
Format: Article
Language:English
Published: IEEE 2025-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/10847820/
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author Ruiyang Tang
Yuki Inoue
Masaharu Tsujimoto
author_facet Ruiyang Tang
Yuki Inoue
Masaharu Tsujimoto
author_sort Ruiyang Tang
collection DOAJ
description With the platform ecosystem’s development, synergy effects’ importance has grown. This study aims to elucidate synergy effect characteristics within the platform ecosystem and their impact on consumers’ value perception. We collected 405 smart home products from Amazon.co.jp as samples. Synergy effect is categorized into synergy with platform and complements. Firstly, text mining summarizes the characteristics of synergy effect between complements and platform (System-to-system interoperability, Coordinated interconnection integration, User interaction coordination, Remote coordination flexibility) and synergy effect between complements and complements (Dynamic interaction coordination, Multi-scenario coordination, Spatial Controllability, Personalized setting coordination). Then, two models, purchase intention and user experience, explore these characteristics’ impact on consumers’ value perception. The results show that interactions between system-to-system interoperability and multi-scenario coordination, and between coordinated interconnection integration and spatial controllability, positively affect purchase intention. However, interactions between user interaction coordination and spatial controllability, and between user interaction coordination and personalized setting coordination, negatively affect purchase intention. Interactions between user interaction coordination and multi-scenario coordination, between remote coordination flexibility and dynamic interaction coordination, and between remote coordination flexibility and spatial controllability, positively affect user experience. This research provides new perspectives on synergy effect within the platform ecosystem and implications for product development.
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spelling doaj-art-b5affd943d6b496d81a2211c17ae82652025-01-25T00:01:57ZengIEEEIEEE Access2169-35362025-01-0113134821350610.1109/ACCESS.2025.353199310847820Synergy Effect in Platform Ecosystem: A Quantitative Analysis of Smart Home ProductsRuiyang Tang0https://orcid.org/0000-0002-0288-7368Yuki Inoue1Masaharu Tsujimoto2Department of Innovation Science, Institute of Science Tokyo, Tokyo, JapanDepartment of Industrial Engineering and Economics, Institute of Science Tokyo, Tokyo, JapanDepartment of Innovation Science, Institute of Science Tokyo, Tokyo, JapanWith the platform ecosystem’s development, synergy effects’ importance has grown. This study aims to elucidate synergy effect characteristics within the platform ecosystem and their impact on consumers’ value perception. We collected 405 smart home products from Amazon.co.jp as samples. Synergy effect is categorized into synergy with platform and complements. Firstly, text mining summarizes the characteristics of synergy effect between complements and platform (System-to-system interoperability, Coordinated interconnection integration, User interaction coordination, Remote coordination flexibility) and synergy effect between complements and complements (Dynamic interaction coordination, Multi-scenario coordination, Spatial Controllability, Personalized setting coordination). Then, two models, purchase intention and user experience, explore these characteristics’ impact on consumers’ value perception. The results show that interactions between system-to-system interoperability and multi-scenario coordination, and between coordinated interconnection integration and spatial controllability, positively affect purchase intention. However, interactions between user interaction coordination and spatial controllability, and between user interaction coordination and personalized setting coordination, negatively affect purchase intention. Interactions between user interaction coordination and multi-scenario coordination, between remote coordination flexibility and dynamic interaction coordination, and between remote coordination flexibility and spatial controllability, positively affect user experience. This research provides new perspectives on synergy effect within the platform ecosystem and implications for product development.https://ieeexplore.ieee.org/document/10847820/Platform ecosystemsynergy effectsmart hometext analysisperceived value
spellingShingle Ruiyang Tang
Yuki Inoue
Masaharu Tsujimoto
Synergy Effect in Platform Ecosystem: A Quantitative Analysis of Smart Home Products
IEEE Access
Platform ecosystem
synergy effect
smart home
text analysis
perceived value
title Synergy Effect in Platform Ecosystem: A Quantitative Analysis of Smart Home Products
title_full Synergy Effect in Platform Ecosystem: A Quantitative Analysis of Smart Home Products
title_fullStr Synergy Effect in Platform Ecosystem: A Quantitative Analysis of Smart Home Products
title_full_unstemmed Synergy Effect in Platform Ecosystem: A Quantitative Analysis of Smart Home Products
title_short Synergy Effect in Platform Ecosystem: A Quantitative Analysis of Smart Home Products
title_sort synergy effect in platform ecosystem a quantitative analysis of smart home products
topic Platform ecosystem
synergy effect
smart home
text analysis
perceived value
url https://ieeexplore.ieee.org/document/10847820/
work_keys_str_mv AT ruiyangtang synergyeffectinplatformecosystemaquantitativeanalysisofsmarthomeproducts
AT yukiinoue synergyeffectinplatformecosystemaquantitativeanalysisofsmarthomeproducts
AT masaharutsujimoto synergyeffectinplatformecosystemaquantitativeanalysisofsmarthomeproducts