Satisfied with the worst health outcomes or unsatisfied with the best: explaining the divergence between good patient-reported outcomes and low satisfaction and vice versa among knee arthroplasty patients – a retrospective cohort study

Abstract Objectives Total knee arthroplasty (TKA) is an effective treatment for patients with end-stage knee osteoarthritis but some patients exhibit a discrepancy between patient-reported outcomes (PROs) and patient satisfaction (PS). This study aims to identify predictors for patients reporting un...

Full description

Saved in:
Bibliographic Details
Main Authors: Lukas Schöner, Viktoria Steinbeck, Reinhard Busse, Carlos J. Marques
Format: Article
Language:English
Published: BMC 2025-01-01
Series:Journal of Orthopaedic Surgery and Research
Subjects:
Online Access:https://doi.org/10.1186/s13018-025-05507-7
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1832585589956804608
author Lukas Schöner
Viktoria Steinbeck
Reinhard Busse
Carlos J. Marques
author_facet Lukas Schöner
Viktoria Steinbeck
Reinhard Busse
Carlos J. Marques
author_sort Lukas Schöner
collection DOAJ
description Abstract Objectives Total knee arthroplasty (TKA) is an effective treatment for patients with end-stage knee osteoarthritis but some patients exhibit a discrepancy between patient-reported outcomes (PROs) and patient satisfaction (PS). This study aims to identify predictors for patients reporting unfavorable PROs but high PS and vice versa. Materials and methods This retrospective cohort study categorized patients from nine German hospitals into four groups based on (i) whether they achieved a minimal clinically important difference (MCID) in knee functionality, measured with a joint-specific PRO from admission to 12-month post-surgery; and (ii) whether they were satisfied at 12 months post-surgery. The groups were (A) Satisfied Achievers (satisfied, MCID reached), (B) Dissatisfied Achievers (not satisfied, MCID reached), (C) Satisfied Non-Achievers (satisfied, MCID not reached) and (D) Dissatisfied Non-Achievers (not satisfied, MCID not reached). Exploratory analyses were performed to understand differences between the four groups using chi-squared tests and ANOVA. Multinomial logistic regression models were conducted to identify predictors for the allocation of patients in groups. Results A total of 1546 knee arthroplasty patients with a mean age of 65.9 years, 54.1% female, were included. 1146 (74.1%) patients were Satisfied Achievers, 131 (8.5%) were Dissatisfied Achievers, 141 (9.1%) were Satisfied Non-Achievers, and 128 (8.3%) Dissatisfied Non-Achievers. The results showed that higher improvements in health-related quality of life, pain and fatigue symptoms significantly decreased the likelihood of being a Dissatisfied Achiever and a Satisfied Non-Achiever. Comorbidities of blood circulation, chronic back pain or diabetes increased the likelihood of being a Dissatisfied Achiever, while depression decreased the likelihood of being a Satisfied Non-Achiever. Conclusion Addressing individual health concerns, e.g. through expectation management, and assessing alternative treatment options might improve satisfaction in line with functional improvements. A closer evaluation at which physical impairment level surgery is beneficial could help to improve the care of Satisfied Non-Achievers.
format Article
id doaj-art-b5a1c92e8f69425aaa0cc8113e568eed
institution Kabale University
issn 1749-799X
language English
publishDate 2025-01-01
publisher BMC
record_format Article
series Journal of Orthopaedic Surgery and Research
spelling doaj-art-b5a1c92e8f69425aaa0cc8113e568eed2025-01-26T12:43:30ZengBMCJournal of Orthopaedic Surgery and Research1749-799X2025-01-0120111310.1186/s13018-025-05507-7Satisfied with the worst health outcomes or unsatisfied with the best: explaining the divergence between good patient-reported outcomes and low satisfaction and vice versa among knee arthroplasty patients – a retrospective cohort studyLukas Schöner0Viktoria Steinbeck1Reinhard Busse2Carlos J. Marques3Department of Health Care Management, School of Economics and Management, Technical University BerlinDepartment of Health Care Management, School of Economics and Management, Technical University BerlinDepartment of Health Care Management, School of Economics and Management, Technical University BerlinDepartment of Performance, Neuroscience, Therapy, and Health, Institute of Interdisciplinary Exercise Science and Sports Medicine, Medical School Hamburg, University of Applied Sciences and Medical UniversityAbstract Objectives Total knee arthroplasty (TKA) is an effective treatment for patients with end-stage knee osteoarthritis but some patients exhibit a discrepancy between patient-reported outcomes (PROs) and patient satisfaction (PS). This study aims to identify predictors for patients reporting unfavorable PROs but high PS and vice versa. Materials and methods This retrospective cohort study categorized patients from nine German hospitals into four groups based on (i) whether they achieved a minimal clinically important difference (MCID) in knee functionality, measured with a joint-specific PRO from admission to 12-month post-surgery; and (ii) whether they were satisfied at 12 months post-surgery. The groups were (A) Satisfied Achievers (satisfied, MCID reached), (B) Dissatisfied Achievers (not satisfied, MCID reached), (C) Satisfied Non-Achievers (satisfied, MCID not reached) and (D) Dissatisfied Non-Achievers (not satisfied, MCID not reached). Exploratory analyses were performed to understand differences between the four groups using chi-squared tests and ANOVA. Multinomial logistic regression models were conducted to identify predictors for the allocation of patients in groups. Results A total of 1546 knee arthroplasty patients with a mean age of 65.9 years, 54.1% female, were included. 1146 (74.1%) patients were Satisfied Achievers, 131 (8.5%) were Dissatisfied Achievers, 141 (9.1%) were Satisfied Non-Achievers, and 128 (8.3%) Dissatisfied Non-Achievers. The results showed that higher improvements in health-related quality of life, pain and fatigue symptoms significantly decreased the likelihood of being a Dissatisfied Achiever and a Satisfied Non-Achiever. Comorbidities of blood circulation, chronic back pain or diabetes increased the likelihood of being a Dissatisfied Achiever, while depression decreased the likelihood of being a Satisfied Non-Achiever. Conclusion Addressing individual health concerns, e.g. through expectation management, and assessing alternative treatment options might improve satisfaction in line with functional improvements. A closer evaluation at which physical impairment level surgery is beneficial could help to improve the care of Satisfied Non-Achievers.https://doi.org/10.1186/s13018-025-05507-7Patient-reported outcomePatient satisfactionValue-based healthcareKnee arthroplastyExpectation managementQuality measurement
spellingShingle Lukas Schöner
Viktoria Steinbeck
Reinhard Busse
Carlos J. Marques
Satisfied with the worst health outcomes or unsatisfied with the best: explaining the divergence between good patient-reported outcomes and low satisfaction and vice versa among knee arthroplasty patients – a retrospective cohort study
Journal of Orthopaedic Surgery and Research
Patient-reported outcome
Patient satisfaction
Value-based healthcare
Knee arthroplasty
Expectation management
Quality measurement
title Satisfied with the worst health outcomes or unsatisfied with the best: explaining the divergence between good patient-reported outcomes and low satisfaction and vice versa among knee arthroplasty patients – a retrospective cohort study
title_full Satisfied with the worst health outcomes or unsatisfied with the best: explaining the divergence between good patient-reported outcomes and low satisfaction and vice versa among knee arthroplasty patients – a retrospective cohort study
title_fullStr Satisfied with the worst health outcomes or unsatisfied with the best: explaining the divergence between good patient-reported outcomes and low satisfaction and vice versa among knee arthroplasty patients – a retrospective cohort study
title_full_unstemmed Satisfied with the worst health outcomes or unsatisfied with the best: explaining the divergence between good patient-reported outcomes and low satisfaction and vice versa among knee arthroplasty patients – a retrospective cohort study
title_short Satisfied with the worst health outcomes or unsatisfied with the best: explaining the divergence between good patient-reported outcomes and low satisfaction and vice versa among knee arthroplasty patients – a retrospective cohort study
title_sort satisfied with the worst health outcomes or unsatisfied with the best explaining the divergence between good patient reported outcomes and low satisfaction and vice versa among knee arthroplasty patients a retrospective cohort study
topic Patient-reported outcome
Patient satisfaction
Value-based healthcare
Knee arthroplasty
Expectation management
Quality measurement
url https://doi.org/10.1186/s13018-025-05507-7
work_keys_str_mv AT lukasschoner satisfiedwiththeworsthealthoutcomesorunsatisfiedwiththebestexplainingthedivergencebetweengoodpatientreportedoutcomesandlowsatisfactionandviceversaamongkneearthroplastypatientsaretrospectivecohortstudy
AT viktoriasteinbeck satisfiedwiththeworsthealthoutcomesorunsatisfiedwiththebestexplainingthedivergencebetweengoodpatientreportedoutcomesandlowsatisfactionandviceversaamongkneearthroplastypatientsaretrospectivecohortstudy
AT reinhardbusse satisfiedwiththeworsthealthoutcomesorunsatisfiedwiththebestexplainingthedivergencebetweengoodpatientreportedoutcomesandlowsatisfactionandviceversaamongkneearthroplastypatientsaretrospectivecohortstudy
AT carlosjmarques satisfiedwiththeworsthealthoutcomesorunsatisfiedwiththebestexplainingthedivergencebetweengoodpatientreportedoutcomesandlowsatisfactionandviceversaamongkneearthroplastypatientsaretrospectivecohortstudy