Sustainability Impact of Digital Transformation in E-Commerce Logistics
Purpose: This study investigated the digital transformation in logistics and its effects on sustainability. It provides answers to questions about what digital transformation and related technologies are in logistics, how the transformation altered the operational processes, and which merits have b...
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| Format: | Article |
| Language: | English |
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International Journal of Innovation in Marketing Elements
2024-04-01
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| Series: | International Journal of Innovation in Marketing Elements |
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| Online Access: | https://ijime.ir/index.php/ijime/article/view/75 |
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| author | Adetayo Olaniyi ADENIRAN Okwudili Ben SIDIQ Gbemileke Tobi OYENIRAN Adedayo Ayomide ADENIRA |
| author_facet | Adetayo Olaniyi ADENIRAN Okwudili Ben SIDIQ Gbemileke Tobi OYENIRAN Adedayo Ayomide ADENIRA |
| author_sort | Adetayo Olaniyi ADENIRAN |
| collection | DOAJ |
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Purpose: This study investigated the digital transformation in logistics and its effects on sustainability. It provides answers to questions about what digital transformation and related technologies are in logistics, how the transformation altered the operational processes, and which merits have been realized as a result of digital transformation. As part of the fourth industrial revolution, most businesses are digitally transformed. Since commerce is the primary focus of the digital revolution, phrases like "Commerce of the Future" and "E-Commerce" are used interchangeably with this idea.
Methodology: Qualitative research methods and semi-structured interviews were used to elicit information from participants in six (6) e-commerce logistics companies in Nigeria. Seventeen (17) pertinent criteria are identified, of which ten relate to the economic feature of sustainability, two relate to the environmental feature, and the remaining five relate to the social feature.
Findings: From the sustainability dimensions, the economic impacts of digitization outweighed the other two dimensions, even though the evaluation of some criteria by the participants was ambiguous. Digitization of logistics has great merits regarding cost, delivery time, delay, inventory, dependability, and flexibility. Aside from this, it was found that the social effects of digitization, such as better health outcomes and decreasing accident occurrences, have little bearing on society. While the digitalization of logistics may alleviate safety and health issues, it was less accepted because it was perceived as a threat to labor involvement.
Originality/value: The study demonstrated the significant sustainability impact of digital transformation in logistics as it gives birth to e-commerce logistics operations.
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| format | Article |
| id | doaj-art-b572b3672e164eeb93dbfe6bc96aa6da |
| institution | Kabale University |
| issn | 2783-378X |
| language | English |
| publishDate | 2024-04-01 |
| publisher | International Journal of Innovation in Marketing Elements |
| record_format | Article |
| series | International Journal of Innovation in Marketing Elements |
| spelling | doaj-art-b572b3672e164eeb93dbfe6bc96aa6da2025-08-20T03:42:15ZengInternational Journal of Innovation in Marketing ElementsInternational Journal of Innovation in Marketing Elements2783-378X2024-04-014110.59615/ijime.4.1.1Sustainability Impact of Digital Transformation in E-Commerce LogisticsAdetayo Olaniyi ADENIRAN 0Okwudili Ben SIDIQ1Gbemileke Tobi OYENIRAN 2Adedayo Ayomide ADENIRA3Department of Logistics and Transport Technology, Federal University of Technology, Akure, NigeriaDepartment of Geography and Environmental Management, Bamidele Olumilua University of Education, Science and Technology, Ikere-Ekiti, NigeriaGeorgia State University, Atlanta, United StatesDepartment of Geography and Planning, University of Ibadan, Nigeria Purpose: This study investigated the digital transformation in logistics and its effects on sustainability. It provides answers to questions about what digital transformation and related technologies are in logistics, how the transformation altered the operational processes, and which merits have been realized as a result of digital transformation. As part of the fourth industrial revolution, most businesses are digitally transformed. Since commerce is the primary focus of the digital revolution, phrases like "Commerce of the Future" and "E-Commerce" are used interchangeably with this idea. Methodology: Qualitative research methods and semi-structured interviews were used to elicit information from participants in six (6) e-commerce logistics companies in Nigeria. Seventeen (17) pertinent criteria are identified, of which ten relate to the economic feature of sustainability, two relate to the environmental feature, and the remaining five relate to the social feature. Findings: From the sustainability dimensions, the economic impacts of digitization outweighed the other two dimensions, even though the evaluation of some criteria by the participants was ambiguous. Digitization of logistics has great merits regarding cost, delivery time, delay, inventory, dependability, and flexibility. Aside from this, it was found that the social effects of digitization, such as better health outcomes and decreasing accident occurrences, have little bearing on society. While the digitalization of logistics may alleviate safety and health issues, it was less accepted because it was perceived as a threat to labor involvement. Originality/value: The study demonstrated the significant sustainability impact of digital transformation in logistics as it gives birth to e-commerce logistics operations. https://ijime.ir/index.php/ijime/article/view/75SustainabilityDigital TransformationE-CommerceLogistics |
| spellingShingle | Adetayo Olaniyi ADENIRAN Okwudili Ben SIDIQ Gbemileke Tobi OYENIRAN Adedayo Ayomide ADENIRA Sustainability Impact of Digital Transformation in E-Commerce Logistics International Journal of Innovation in Marketing Elements Sustainability Digital Transformation E-Commerce Logistics |
| title | Sustainability Impact of Digital Transformation in E-Commerce Logistics |
| title_full | Sustainability Impact of Digital Transformation in E-Commerce Logistics |
| title_fullStr | Sustainability Impact of Digital Transformation in E-Commerce Logistics |
| title_full_unstemmed | Sustainability Impact of Digital Transformation in E-Commerce Logistics |
| title_short | Sustainability Impact of Digital Transformation in E-Commerce Logistics |
| title_sort | sustainability impact of digital transformation in e commerce logistics |
| topic | Sustainability Digital Transformation E-Commerce Logistics |
| url | https://ijime.ir/index.php/ijime/article/view/75 |
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