Assessing the Impact of Big Five Personality Traits on Job Performance: A Study in Association with Insurance Agents in Northern Province, Sri Lanka

The flourishing life insurance industry in Sri Lanka underscores the pivotal role of insurance agents in advancing revenue streams and overall success. This study examines the nexus between the Big Five personality traits and the Job performance of insurance agents in the life insurance companies in...

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Main Authors: S. Harikaran, D. M. C. Dassanayake
Format: Article
Language:English
Published: Faculty of Commerce & Manangement Studies, University of Kelaniya 2024-08-01
Series:Kelaniya Journal of Management
Subjects:
Online Access:https://kjm.sljol.info/articles/7836/files/6704da9176e08.pdf
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author S. Harikaran
D. M. C. Dassanayake
author_facet S. Harikaran
D. M. C. Dassanayake
author_sort S. Harikaran
collection DOAJ
description The flourishing life insurance industry in Sri Lanka underscores the pivotal role of insurance agents in advancing revenue streams and overall success. This study examines the nexus between the Big Five personality traits and the Job performance of insurance agents in the life insurance companies in the Northern Province of Sri Lanka. The independent variables encompass the dimensions of openness to experience, conscientiousness, extraversion, agreeableness, and emotional stability, while the dependent variable comprises job performance. A stratified random sampling approach was employed to distribute 300 structured questionnaires among insurance agents in life insurance companies. The collected data were analyzed by using different statistical techniques. The outcomes of the multiple regression analysis underscore a substantial impact of all Big Five personality dimensions excluding agreeableness on job performance. These findings offer valuable insights for insurance agents, aiding them in making informed career choices. Simultaneously, life insurance company managers can leverage this research to refine their selection criteria, ensuring the recruitment of individuals whose personalities align with the dimensions that significantly impact job performance in the industry and identify the training needs for the personality development of the insurance agent in the life insurance companies in Sri Lanka.
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institution Kabale University
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language English
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publisher Faculty of Commerce & Manangement Studies, University of Kelaniya
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spelling doaj-art-b54c8b2cd354497d98ec2752bc618fe52025-08-20T03:59:44ZengFaculty of Commerce & Manangement Studies, University of KelaniyaKelaniya Journal of Management2279-14692448-92982024-08-011302859910.4038/kjm.v13i2.7836Assessing the Impact of Big Five Personality Traits on Job Performance: A Study in Association with Insurance Agents in Northern Province, Sri LankaS. Harikaran0https://orcid.org/0000-0002-2693-2290D. M. C. Dassanayake1Department of Human Resource Management, University of VavuniyaDepartment of Tourism and Hospitality Management, Rajarata University of Sri LankaThe flourishing life insurance industry in Sri Lanka underscores the pivotal role of insurance agents in advancing revenue streams and overall success. This study examines the nexus between the Big Five personality traits and the Job performance of insurance agents in the life insurance companies in the Northern Province of Sri Lanka. The independent variables encompass the dimensions of openness to experience, conscientiousness, extraversion, agreeableness, and emotional stability, while the dependent variable comprises job performance. A stratified random sampling approach was employed to distribute 300 structured questionnaires among insurance agents in life insurance companies. The collected data were analyzed by using different statistical techniques. The outcomes of the multiple regression analysis underscore a substantial impact of all Big Five personality dimensions excluding agreeableness on job performance. These findings offer valuable insights for insurance agents, aiding them in making informed career choices. Simultaneously, life insurance company managers can leverage this research to refine their selection criteria, ensuring the recruitment of individuals whose personalities align with the dimensions that significantly impact job performance in the industry and identify the training needs for the personality development of the insurance agent in the life insurance companies in Sri Lanka.https://kjm.sljol.info/articles/7836/files/6704da9176e08.pdfbig five personalityinsurance advisorsjob performancelife insurance company
spellingShingle S. Harikaran
D. M. C. Dassanayake
Assessing the Impact of Big Five Personality Traits on Job Performance: A Study in Association with Insurance Agents in Northern Province, Sri Lanka
Kelaniya Journal of Management
big five personality
insurance advisors
job performance
life insurance company
title Assessing the Impact of Big Five Personality Traits on Job Performance: A Study in Association with Insurance Agents in Northern Province, Sri Lanka
title_full Assessing the Impact of Big Five Personality Traits on Job Performance: A Study in Association with Insurance Agents in Northern Province, Sri Lanka
title_fullStr Assessing the Impact of Big Five Personality Traits on Job Performance: A Study in Association with Insurance Agents in Northern Province, Sri Lanka
title_full_unstemmed Assessing the Impact of Big Five Personality Traits on Job Performance: A Study in Association with Insurance Agents in Northern Province, Sri Lanka
title_short Assessing the Impact of Big Five Personality Traits on Job Performance: A Study in Association with Insurance Agents in Northern Province, Sri Lanka
title_sort assessing the impact of big five personality traits on job performance a study in association with insurance agents in northern province sri lanka
topic big five personality
insurance advisors
job performance
life insurance company
url https://kjm.sljol.info/articles/7836/files/6704da9176e08.pdf
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