Prioritizing Extension Resources Using Perceived Importance and Satisfaction: An Underutilized Approach
Importance-performance analysis, or IPA, measure how people feel about certain characteristics of a place, issue, or program. Extension professionals can use IPA to make decisions and prioritize resources by understanding how clients rate the importance of and satisfaction with specific attributes...
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Main Authors: | Laura A. Warner, Anil Kumar Chaudhary |
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Format: | Article |
Language: | English |
Published: |
The University of Florida George A. Smathers Libraries
2016-07-01
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Series: | EDIS |
Subjects: | |
Online Access: | https://journals.flvc.org/edis/article/view/127861 |
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