The Influence of Workload, Work Motivation, and Organizational Citizenship Behavior on Job Satisfaction inPT Pertamina (Persero) Refinery Unit (Ru) VI Balongan
Purpose: This research is motivated by the importance of increasing employee job satisfaction, because currently there are many problems that can affect job satisfaction such as workload that exceeds capacity or ability, low work motivation and suboptimal performance, and the need for organizationa...
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| Format: | Article |
| Language: | English |
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LPPM of Narotama University Surabaya
2025-07-01
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| Series: | IJEBD (International Journal of Entrepreneurship and Business Development) |
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| Online Access: | https://jurnal.narotama.ac.id/index.php/ijebd/article/view/3307 |
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| author | Selfi Yuliani Afwa Afiah Siti Maryam |
| author_facet | Selfi Yuliani Afwa Afiah Siti Maryam |
| author_sort | Selfi Yuliani |
| collection | DOAJ |
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Purpose: This research is motivated by the importance of increasing employee job satisfaction, because currently there are many problems that can affect job satisfaction such as workload that exceeds capacity or ability, low work motivation and suboptimal performance, and the need for organizational citizenship behavior in supporting company quality. By understanding the relationship between these three factors, companies can create more effective strategies, appropriate policies, and ideal work procedures so that optimal job satisfaction can be achieved. This study reveals the influence of workload, work motivation, and Organizational Citizenship Behavior (OCB) on job satisfaction.
Design/methodology/approach: With a 5% margin of error and the Slovin formula, 110 individuals were sampled for the study. Simple random sampling was employed, and questionnaires were distributed to gather data. The data were analyzed using multiple linear regression via SPSS 25.0 apk.
Findings: Both workloadsby the sig. value of0.813 > 0.05and work motivationby the sig. value of0.054 > 0.05did not significantly affect job satisfaction, according to the results. But it turned out that OCB had a big impact on job satisfactionby the sig. value of0.000 < 0.05. Overall, a significant relationship was found between workload, work motivation, and OCB with employee job satisfactionby the F value of10,197 andsig. of0.000 < 0.05.
Paper type: Research paper.
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| format | Article |
| id | doaj-art-b3e46d6cffb04ca69dc80abc3896077d |
| institution | Kabale University |
| issn | 2597-4750 2597-4785 |
| language | English |
| publishDate | 2025-07-01 |
| publisher | LPPM of Narotama University Surabaya |
| record_format | Article |
| series | IJEBD (International Journal of Entrepreneurship and Business Development) |
| spelling | doaj-art-b3e46d6cffb04ca69dc80abc3896077d2025-08-20T03:34:24ZengLPPM of Narotama University SurabayaIJEBD (International Journal of Entrepreneurship and Business Development)2597-47502597-47852025-07-018410.29138/ijebd.v8i4.3307The Influence of Workload, Work Motivation, and Organizational Citizenship Behavior on Job Satisfaction inPT Pertamina (Persero) Refinery Unit (Ru) VI BalonganSelfi Yuliani0Afwa Afiah1Siti Maryam2Universitas Swadaya Gunung Jati ( UGJ )Universitas Swadaya Gunung Jati ( UGJ )Universitas Swadaya Gunung Jati ( UGJ ) Purpose: This research is motivated by the importance of increasing employee job satisfaction, because currently there are many problems that can affect job satisfaction such as workload that exceeds capacity or ability, low work motivation and suboptimal performance, and the need for organizational citizenship behavior in supporting company quality. By understanding the relationship between these three factors, companies can create more effective strategies, appropriate policies, and ideal work procedures so that optimal job satisfaction can be achieved. This study reveals the influence of workload, work motivation, and Organizational Citizenship Behavior (OCB) on job satisfaction. Design/methodology/approach: With a 5% margin of error and the Slovin formula, 110 individuals were sampled for the study. Simple random sampling was employed, and questionnaires were distributed to gather data. The data were analyzed using multiple linear regression via SPSS 25.0 apk. Findings: Both workloadsby the sig. value of0.813 > 0.05and work motivationby the sig. value of0.054 > 0.05did not significantly affect job satisfaction, according to the results. But it turned out that OCB had a big impact on job satisfactionby the sig. value of0.000 < 0.05. Overall, a significant relationship was found between workload, work motivation, and OCB with employee job satisfactionby the F value of10,197 andsig. of0.000 < 0.05. Paper type: Research paper. https://jurnal.narotama.ac.id/index.php/ijebd/article/view/3307WorkloadWork MotivationOrganizational Citizenship BehaviorJob Satisfaction |
| spellingShingle | Selfi Yuliani Afwa Afiah Siti Maryam The Influence of Workload, Work Motivation, and Organizational Citizenship Behavior on Job Satisfaction inPT Pertamina (Persero) Refinery Unit (Ru) VI Balongan IJEBD (International Journal of Entrepreneurship and Business Development) Workload Work Motivation Organizational Citizenship Behavior Job Satisfaction |
| title | The Influence of Workload, Work Motivation, and Organizational Citizenship Behavior on Job Satisfaction inPT Pertamina (Persero) Refinery Unit (Ru) VI Balongan |
| title_full | The Influence of Workload, Work Motivation, and Organizational Citizenship Behavior on Job Satisfaction inPT Pertamina (Persero) Refinery Unit (Ru) VI Balongan |
| title_fullStr | The Influence of Workload, Work Motivation, and Organizational Citizenship Behavior on Job Satisfaction inPT Pertamina (Persero) Refinery Unit (Ru) VI Balongan |
| title_full_unstemmed | The Influence of Workload, Work Motivation, and Organizational Citizenship Behavior on Job Satisfaction inPT Pertamina (Persero) Refinery Unit (Ru) VI Balongan |
| title_short | The Influence of Workload, Work Motivation, and Organizational Citizenship Behavior on Job Satisfaction inPT Pertamina (Persero) Refinery Unit (Ru) VI Balongan |
| title_sort | influence of workload work motivation and organizational citizenship behavior on job satisfaction inpt pertamina persero refinery unit ru vi balongan |
| topic | Workload Work Motivation Organizational Citizenship Behavior Job Satisfaction |
| url | https://jurnal.narotama.ac.id/index.php/ijebd/article/view/3307 |
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