Empowering Digital Citizenship in Indonesia: Navigating Urgent Digital Literacy Challenges for Effective Digital Governance

Digital literacy is a crucial skill and knowledge for modern society, yet the level of digital literacy in Indonesia remains inadequate. A substantial body of research has been conducted on digital literacy in Indonesia. However, there is a scarcity of studies that have focused specifically on digit...

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Main Authors: Isabella Isabella, Alfitri Alfitri, Ardiyan Saptawan, Nengyanti Nengyanti, Tawakkal Baharuddin
Format: Article
Language:English
Published: Universitas Muhammadiyah Yogyakarta 2024-06-01
Series:Journal of Governance and Public Policy
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Online Access:https://journal.umy.ac.id/index.php/GPP/article/view/19258
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author Isabella Isabella
Alfitri Alfitri
Ardiyan Saptawan
Nengyanti Nengyanti
Tawakkal Baharuddin
author_facet Isabella Isabella
Alfitri Alfitri
Ardiyan Saptawan
Nengyanti Nengyanti
Tawakkal Baharuddin
author_sort Isabella Isabella
collection DOAJ
description Digital literacy is a crucial skill and knowledge for modern society, yet the level of digital literacy in Indonesia remains inadequate. A substantial body of research has been conducted on digital literacy in Indonesia. However, there is a scarcity of studies that have focused specifically on digital literacy policies and their role in the development of digital governance in Indonesia. Accordingly, this research aims to address this gap by analyzing the development and implementation of Indonesia's digital literacy policy to support digital governance in Indonesia. This research employs a qualitative approach, utilizing online research methods (ORMs) and NVivo 12 Plus as an analytical tool. The findings of this study demonstrate that digital literacy is a crucial factor in ensuring citizens' active involvement in governance, the efficiency of public services, the growth of the digital economy, and the security of the digital environment. It is imperative that Indonesians possess robust digital literacy skills, as this will facilitate enhanced access to online services and facilitate the integration of society into the evolving digital democratization landscape. This condition has the potential to render Indonesia prepared and responsive to the advent of the digital age. However, the implementation of digital literacy policies is also confronted with a number of inhibiting factors, including gaps in access and infrastructure, economic and social challenges, a lack of education and training, a lack of research and data, a lack of engagement and coordination between parties, rapid technological change, and a regulatory framework that is not yet fully accommodating. Consequently, Indonesia requires adaptive policies to surmount these impediments and facilitate a more uniform increase in digital literacy. By examining the evolution and implementation of digital literacy policies in Indonesia, this study provides valuable insights for relevant stakeholders, enabling the formulation and implementation of more effective digital literacy policies.
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spelling doaj-art-b37f213c723e4729bb2c91caf80561cf2025-08-20T03:29:34ZengUniversitas Muhammadiyah YogyakartaJournal of Governance and Public Policy2355-86952549-76692024-06-0111214215510.18196/jgpp.v11i2.1925816097Empowering Digital Citizenship in Indonesia: Navigating Urgent Digital Literacy Challenges for Effective Digital GovernanceIsabella Isabella0Alfitri Alfitri1Ardiyan Saptawan2Nengyanti Nengyanti3Tawakkal Baharuddin4Department of Government Science, Universitas Indo Global MandiriPublic Administration Doctoral Program, Universitas SriwijayaPublic Administration Doctoral Program, Universitas SriwijayaPublic Administration Doctoral Program, Universitas SriwijayaDepartment of Government Science, Universitas Muhammadiyah MakassarDigital literacy is a crucial skill and knowledge for modern society, yet the level of digital literacy in Indonesia remains inadequate. A substantial body of research has been conducted on digital literacy in Indonesia. However, there is a scarcity of studies that have focused specifically on digital literacy policies and their role in the development of digital governance in Indonesia. Accordingly, this research aims to address this gap by analyzing the development and implementation of Indonesia's digital literacy policy to support digital governance in Indonesia. This research employs a qualitative approach, utilizing online research methods (ORMs) and NVivo 12 Plus as an analytical tool. The findings of this study demonstrate that digital literacy is a crucial factor in ensuring citizens' active involvement in governance, the efficiency of public services, the growth of the digital economy, and the security of the digital environment. It is imperative that Indonesians possess robust digital literacy skills, as this will facilitate enhanced access to online services and facilitate the integration of society into the evolving digital democratization landscape. This condition has the potential to render Indonesia prepared and responsive to the advent of the digital age. However, the implementation of digital literacy policies is also confronted with a number of inhibiting factors, including gaps in access and infrastructure, economic and social challenges, a lack of education and training, a lack of research and data, a lack of engagement and coordination between parties, rapid technological change, and a regulatory framework that is not yet fully accommodating. Consequently, Indonesia requires adaptive policies to surmount these impediments and facilitate a more uniform increase in digital literacy. By examining the evolution and implementation of digital literacy policies in Indonesia, this study provides valuable insights for relevant stakeholders, enabling the formulation and implementation of more effective digital literacy policies.https://journal.umy.ac.id/index.php/GPP/article/view/19258digital literacyliteracy policydigital governancedigital societypublic services
spellingShingle Isabella Isabella
Alfitri Alfitri
Ardiyan Saptawan
Nengyanti Nengyanti
Tawakkal Baharuddin
Empowering Digital Citizenship in Indonesia: Navigating Urgent Digital Literacy Challenges for Effective Digital Governance
Journal of Governance and Public Policy
digital literacy
literacy policy
digital governance
digital society
public services
title Empowering Digital Citizenship in Indonesia: Navigating Urgent Digital Literacy Challenges for Effective Digital Governance
title_full Empowering Digital Citizenship in Indonesia: Navigating Urgent Digital Literacy Challenges for Effective Digital Governance
title_fullStr Empowering Digital Citizenship in Indonesia: Navigating Urgent Digital Literacy Challenges for Effective Digital Governance
title_full_unstemmed Empowering Digital Citizenship in Indonesia: Navigating Urgent Digital Literacy Challenges for Effective Digital Governance
title_short Empowering Digital Citizenship in Indonesia: Navigating Urgent Digital Literacy Challenges for Effective Digital Governance
title_sort empowering digital citizenship in indonesia navigating urgent digital literacy challenges for effective digital governance
topic digital literacy
literacy policy
digital governance
digital society
public services
url https://journal.umy.ac.id/index.php/GPP/article/view/19258
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