Motivational factors in sales team management and their influence on individual performance

This study analysed the intrinsic and extrinsic motivational factors of sales teams and these factors’ influence on team members’ performance in a pharmaceutical industry context. A quantitative survey was conducted by distributing a questionnaire to a sample of 326 salespeople working in Portug...

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Main Author: Teresa Santos Ferreira
Format: Article
Language:English
Published: University of Algarve, ESGHT/CINTURS 2016-01-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://tmstudies.net/index.php/ectms/article/view/964/pdf_45
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author Teresa Santos Ferreira
author_facet Teresa Santos Ferreira
author_sort Teresa Santos Ferreira
collection DOAJ
description This study analysed the intrinsic and extrinsic motivational factors of sales teams and these factors’ influence on team members’ performance in a pharmaceutical industry context. A quantitative survey was conducted by distributing a questionnaire to a sample of 326 salespeople working in Portugal. The data were analysed using two statistical approaches: descriptive analysis of the variables and structural equation analysis. The results show that the intrinsic factors that best explain sales teams’ motivation are ‘personal goals’ and ‘skills acquired’. Extrinsic factors that best explain motivation in this context are ‘transparency and loyalty in interactions with bosses’ and ‘trust in the company’. ‘Participation in the growth of the company’s business’ and ‘attitude’ are the factors that most influence team performance in terms of results and behaviour, respectively
format Article
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institution Kabale University
issn 2182-8466
language English
publishDate 2016-01-01
publisher University of Algarve, ESGHT/CINTURS
record_format Article
series Tourism & Management Studies
spelling doaj-art-b356628134554ed8bf0518ecd6fccfad2025-02-02T18:47:01ZengUniversity of Algarve, ESGHT/CINTURSTourism & Management Studies2182-84662016-01-01131606510.18089/tms.2017.13108Motivational factors in sales team management and their influence on individual performanceTeresa Santos Ferreira0Institute of Business Management, Rua Eng. Ferreira Dias, 728, 4100-246 Porto, PortugalThis study analysed the intrinsic and extrinsic motivational factors of sales teams and these factors’ influence on team members’ performance in a pharmaceutical industry context. A quantitative survey was conducted by distributing a questionnaire to a sample of 326 salespeople working in Portugal. The data were analysed using two statistical approaches: descriptive analysis of the variables and structural equation analysis. The results show that the intrinsic factors that best explain sales teams’ motivation are ‘personal goals’ and ‘skills acquired’. Extrinsic factors that best explain motivation in this context are ‘transparency and loyalty in interactions with bosses’ and ‘trust in the company’. ‘Participation in the growth of the company’s business’ and ‘attitude’ are the factors that most influence team performance in terms of results and behaviour, respectivelyhttps://tmstudies.net/index.php/ectms/article/view/964/pdf_45intrinsic factorsextrinsic factorsmotivationperformancesales team
spellingShingle Teresa Santos Ferreira
Motivational factors in sales team management and their influence on individual performance
Tourism & Management Studies
intrinsic factors
extrinsic factors
motivation
performance
sales team
title Motivational factors in sales team management and their influence on individual performance
title_full Motivational factors in sales team management and their influence on individual performance
title_fullStr Motivational factors in sales team management and their influence on individual performance
title_full_unstemmed Motivational factors in sales team management and their influence on individual performance
title_short Motivational factors in sales team management and their influence on individual performance
title_sort motivational factors in sales team management and their influence on individual performance
topic intrinsic factors
extrinsic factors
motivation
performance
sales team
url https://tmstudies.net/index.php/ectms/article/view/964/pdf_45
work_keys_str_mv AT teresasantosferreira motivationalfactorsinsalesteammanagementandtheirinfluenceonindividualperformance