Interaction of Customer Satisfaction and Digital Service Retention: Evidence of PLS from Indonesian Islamic Banking
The Indonesian Islamic banking sector has been transformed by integrating technology in banking services to satisfy customers for retention and market share post-COVID-19. This study, therefore, investigates the impact of Islamic banking digital service quality post-COVID-19 in Indonesia on customer...
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Muhammadiyah Yogyakarta
2023-01-01
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| Series: | International Journal of Islamic Economics and Finance |
| Subjects: | |
| Online Access: | https://journal.umy.ac.id/index.php/ijief/article/view/16824 |
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