Development and usability evaluation of a mHealth application for prehospital triage

Abstract This study developed and evaluated a mobile health (mHealth) application for prehospital triage. The effective triage of undifferentiated patients is crucial for appropriate prehospital care and mHealth applications offer potential support by classifying patient conditions prior to hospital...

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Main Authors: Elham Asadiara, Hassan Emami, Mehdi Safari, Reza Rabiei
Format: Article
Language:English
Published: Nature Portfolio 2025-07-01
Series:Scientific Reports
Subjects:
Online Access:https://doi.org/10.1038/s41598-025-06952-4
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author Elham Asadiara
Hassan Emami
Mehdi Safari
Reza Rabiei
author_facet Elham Asadiara
Hassan Emami
Mehdi Safari
Reza Rabiei
author_sort Elham Asadiara
collection DOAJ
description Abstract This study developed and evaluated a mobile health (mHealth) application for prehospital triage. The effective triage of undifferentiated patients is crucial for appropriate prehospital care and mHealth applications offer potential support by classifying patient conditions prior to hospital arrival. This two-stage applied study, conducted in 2023, began with determining functional requirements through a literature review and a questionnaire-based survey, informed by existing guidelines. A conceptual model was then developed using Microsoft Visio 2021. The application then was developed using Android Studio in Java and Kotlin languages. In the second stage, the application’s usability was evaluated by involving 32 paramedics and EMT technicians through using the Mobile Application Usability Questionnaire (MAUQ). Key application features included comprehensive information forms, triage level calculation based on the Revised Trauma Score (RTS), hospital navigation, and structured case report generation. Ease of use received the highest score (4.35 ± 0.47), while interface and satisfaction obtained the lowest scored (3.84 ± 0.79). Overall user satisfaction was high (4.12 ± 0.59; Max: 5.00). Results suggest that this mHealth application can effectively support prehospital care by addressing user needs and providing essential functionalities.
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spelling doaj-art-b1868de67bd543789e2d0e653ae8aeb62025-08-20T04:01:36ZengNature PortfolioScientific Reports2045-23222025-07-0115111110.1038/s41598-025-06952-4Development and usability evaluation of a mHealth application for prehospital triageElham Asadiara0Hassan Emami1Mehdi Safari2Reza Rabiei3Department of Health Information Technology and Management, School of Allied Medical Sciences, Shahid Beheshti University of Medical SciencesDepartment of Health Information Technology and Management, School of Allied Medical Sciences, Shahid Beheshti University of Medical SciencesDepartment of Health in Disasters and Emergencies, School of Public Health and Safety, Shahid Beheshti University of Medical SciencesDepartment of Health Information Technology and Management, School of Allied Medical Sciences, Shahid Beheshti University of Medical SciencesAbstract This study developed and evaluated a mobile health (mHealth) application for prehospital triage. The effective triage of undifferentiated patients is crucial for appropriate prehospital care and mHealth applications offer potential support by classifying patient conditions prior to hospital arrival. This two-stage applied study, conducted in 2023, began with determining functional requirements through a literature review and a questionnaire-based survey, informed by existing guidelines. A conceptual model was then developed using Microsoft Visio 2021. The application then was developed using Android Studio in Java and Kotlin languages. In the second stage, the application’s usability was evaluated by involving 32 paramedics and EMT technicians through using the Mobile Application Usability Questionnaire (MAUQ). Key application features included comprehensive information forms, triage level calculation based on the Revised Trauma Score (RTS), hospital navigation, and structured case report generation. Ease of use received the highest score (4.35 ± 0.47), while interface and satisfaction obtained the lowest scored (3.84 ± 0.79). Overall user satisfaction was high (4.12 ± 0.59; Max: 5.00). Results suggest that this mHealth application can effectively support prehospital care by addressing user needs and providing essential functionalities.https://doi.org/10.1038/s41598-025-06952-4Medical emergency serviceEmergency carePrehospital triagemHealthUsability testing
spellingShingle Elham Asadiara
Hassan Emami
Mehdi Safari
Reza Rabiei
Development and usability evaluation of a mHealth application for prehospital triage
Scientific Reports
Medical emergency service
Emergency care
Prehospital triage
mHealth
Usability testing
title Development and usability evaluation of a mHealth application for prehospital triage
title_full Development and usability evaluation of a mHealth application for prehospital triage
title_fullStr Development and usability evaluation of a mHealth application for prehospital triage
title_full_unstemmed Development and usability evaluation of a mHealth application for prehospital triage
title_short Development and usability evaluation of a mHealth application for prehospital triage
title_sort development and usability evaluation of a mhealth application for prehospital triage
topic Medical emergency service
Emergency care
Prehospital triage
mHealth
Usability testing
url https://doi.org/10.1038/s41598-025-06952-4
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AT rezarabiei developmentandusabilityevaluationofamhealthapplicationforprehospitaltriage