An Empirical Study on the Digital Display Design of Intangible Cultural Heritages Based on Audience Satisfaction

How the audience perceive the display of intangible cultural heritages (ICHs) and what are their psychological needs of ICH display are of great value to the display design of ICHs. This article carries out a questionnaire survey on the audience of the “Splendid China” ICH costume show and empirical...

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Main Authors: Lei Zhang, Di Fu, Jinlong Zhao
Format: Article
Language:English
Published: Wiley 2022-01-01
Series:Discrete Dynamics in Nature and Society
Online Access:http://dx.doi.org/10.1155/2022/9501415
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author Lei Zhang
Di Fu
Jinlong Zhao
author_facet Lei Zhang
Di Fu
Jinlong Zhao
author_sort Lei Zhang
collection DOAJ
description How the audience perceive the display of intangible cultural heritages (ICHs) and what are their psychological needs of ICH display are of great value to the display design of ICHs. This article carries out a questionnaire survey on the audience of the “Splendid China” ICH costume show and empirically analyzes the survey results. After constructing the American Customer Satisfaction Index (ACSI), the authors classified the psychological needs of customers for the on-site display of ICHs through analytical hierarchy process (AHP) and factor analysis, conducted the theoretical discussion, and verified the results with actual data. The research explores how should the digital display of ICHs be designed to satisfy the audience and provides a reference for China’s ICH display designers. The research shows that the construction of a public satisfaction evaluation model for the digital display of ICHs is the key to satisfaction evaluation, there is ample room to improve public satisfaction with the digital display of ICHs, the dissemination of ICH can be strengthened through model construction, and personalized service is an effective way to promote the digital development of ICHs.
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spelling doaj-art-b0728104e28b40b0bba88eddba9df50a2025-08-20T03:20:50ZengWileyDiscrete Dynamics in Nature and Society1607-887X2022-01-01202210.1155/2022/9501415An Empirical Study on the Digital Display Design of Intangible Cultural Heritages Based on Audience SatisfactionLei Zhang0Di Fu1Jinlong Zhao2College of Art and DesignCollege of Art and DesignThe Hubei Research Centre for Intangible Cultural HeritageHow the audience perceive the display of intangible cultural heritages (ICHs) and what are their psychological needs of ICH display are of great value to the display design of ICHs. This article carries out a questionnaire survey on the audience of the “Splendid China” ICH costume show and empirically analyzes the survey results. After constructing the American Customer Satisfaction Index (ACSI), the authors classified the psychological needs of customers for the on-site display of ICHs through analytical hierarchy process (AHP) and factor analysis, conducted the theoretical discussion, and verified the results with actual data. The research explores how should the digital display of ICHs be designed to satisfy the audience and provides a reference for China’s ICH display designers. The research shows that the construction of a public satisfaction evaluation model for the digital display of ICHs is the key to satisfaction evaluation, there is ample room to improve public satisfaction with the digital display of ICHs, the dissemination of ICH can be strengthened through model construction, and personalized service is an effective way to promote the digital development of ICHs.http://dx.doi.org/10.1155/2022/9501415
spellingShingle Lei Zhang
Di Fu
Jinlong Zhao
An Empirical Study on the Digital Display Design of Intangible Cultural Heritages Based on Audience Satisfaction
Discrete Dynamics in Nature and Society
title An Empirical Study on the Digital Display Design of Intangible Cultural Heritages Based on Audience Satisfaction
title_full An Empirical Study on the Digital Display Design of Intangible Cultural Heritages Based on Audience Satisfaction
title_fullStr An Empirical Study on the Digital Display Design of Intangible Cultural Heritages Based on Audience Satisfaction
title_full_unstemmed An Empirical Study on the Digital Display Design of Intangible Cultural Heritages Based on Audience Satisfaction
title_short An Empirical Study on the Digital Display Design of Intangible Cultural Heritages Based on Audience Satisfaction
title_sort empirical study on the digital display design of intangible cultural heritages based on audience satisfaction
url http://dx.doi.org/10.1155/2022/9501415
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