The Requirements and Development Potential of Interdisciplinary Digital Health Data Exchange in Mobile Nursing and Care Settings in German-Speaking Countries: Delphi Study

BackgroundThe integration of electronic health records (EHRs) in mobile care presents complex challenges in German-speaking countries (DACHL region: Germany, Austria, Switzerland, and Liechtenstein). While digitalization efforts are advancing, fragmented infrastructure, uncle...

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Main Authors: Verena Kollmann, Nathalie Traugott, Susanne Hensely-Schinkinger, Doris Zeidler, Elisabeth Haslinger-Baumann
Format: Article
Language:English
Published: JMIR Publications 2025-08-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2025/1/e78193
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author Verena Kollmann
Nathalie Traugott
Susanne Hensely-Schinkinger
Doris Zeidler
Elisabeth Haslinger-Baumann
author_facet Verena Kollmann
Nathalie Traugott
Susanne Hensely-Schinkinger
Doris Zeidler
Elisabeth Haslinger-Baumann
author_sort Verena Kollmann
collection DOAJ
description BackgroundThe integration of electronic health records (EHRs) in mobile care presents complex challenges in German-speaking countries (DACHL region: Germany, Austria, Switzerland, and Liechtenstein). While digitalization efforts are advancing, fragmented infrastructure, unclear access rights, and inconsistent implementation strategies hinder interdisciplinary data exchange, particularly in mobile nursing and care settings. ObjectiveThis study aimed to explore expert perspectives on the requirements and challenges for cross-sectoral integration of EHRs in mobile care within the DACHL region; essential system functions and support structures; and the expected impact of digital data exchange on care quality, workload, and collaboration. MethodsA modified Delphi approach was used, comprising 2 phases. In phase 1, qualitative expert interviews were conducted between January and April 2024, using a semistructured interview guide. Interviews were analyzed using qualitative content analysis to derive key findings and thematic groups. These results informed the design of a structured online survey. In phase 2, 2 Delphi rounds were carried out (round 1: April/May 2024; round 2: July/August 2024). The first round included 159 items rated on a 4-point Likert scale and a ranking task of EHR functions. In the second round, only items without prior consensus and the top-ranked functions were reassessed. Consensus was defined as ≥75% agreement or disagreement among participants. ResultsNineteen experts participated in qualitative interviews, 18 in the first survey round, and 15 in the second round (retention rate: 79%). Consensus was reached for 141 of the 159 survey items (88.7%). Experts emphasized the importance of open, interoperable systems; standardized terminologies; and agile development tailored to mobile care. High agreement was identified for the relevance of key EHR functions, with diagnoses, medication lists, assessments, and medical history showing the highest ranking scores in round 2 (32, 27, 19, and 18 points of 48 possible points, respectively). Usability and differentiated support structures were considered essential for successful implementation. Cross-border data exchange, telemonitoring, and artificial intelligence integration were seen as valuable, while the topic of access rights, particularly for assistant roles, provoked the most disagreement, indicating a need for further clarification in policy and practice. All panelists (17/17, 100%) endorsed open, interoperable systems and rigorous usability testing, whereas only 23% (3/13) agreed on granting full data access rights to assistant roles. Overall, experts predicted that interoperable EHRs would improve patient safety (15/17, 88%), reduce duplicate documentation (16/17, 94%), and enhance interdisciplinary collaboration (16/16, 100%). ConclusionsExperts in the DACHL region broadly agreed on the functional and structural key requirements for effective digital data exchange in mobile care. Interdisciplinary EHR implementation must emphasize interoperability, context-sensitive access policies, and usability. The findings provide a foundation for policy development, system design, and future research, contributing to safe and efficient digital care delivery across sectors and borders.
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spelling doaj-art-b03ceaeee8d44c7a83cbe8f5fcd411ee2025-08-20T04:00:49ZengJMIR PublicationsJournal of Medical Internet Research1438-88712025-08-0127e7819310.2196/78193The Requirements and Development Potential of Interdisciplinary Digital Health Data Exchange in Mobile Nursing and Care Settings in German-Speaking Countries: Delphi StudyVerena Kollmannhttps://orcid.org/0009-0002-6354-2395Nathalie Traugotthttps://orcid.org/0009-0000-4237-3399Susanne Hensely-Schinkingerhttps://orcid.org/0000-0001-5428-991XDoris Zeidlerhttps://orcid.org/0009-0007-7537-4751Elisabeth Haslinger-Baumannhttps://orcid.org/0000-0002-1941-7522 BackgroundThe integration of electronic health records (EHRs) in mobile care presents complex challenges in German-speaking countries (DACHL region: Germany, Austria, Switzerland, and Liechtenstein). While digitalization efforts are advancing, fragmented infrastructure, unclear access rights, and inconsistent implementation strategies hinder interdisciplinary data exchange, particularly in mobile nursing and care settings. ObjectiveThis study aimed to explore expert perspectives on the requirements and challenges for cross-sectoral integration of EHRs in mobile care within the DACHL region; essential system functions and support structures; and the expected impact of digital data exchange on care quality, workload, and collaboration. MethodsA modified Delphi approach was used, comprising 2 phases. In phase 1, qualitative expert interviews were conducted between January and April 2024, using a semistructured interview guide. Interviews were analyzed using qualitative content analysis to derive key findings and thematic groups. These results informed the design of a structured online survey. In phase 2, 2 Delphi rounds were carried out (round 1: April/May 2024; round 2: July/August 2024). The first round included 159 items rated on a 4-point Likert scale and a ranking task of EHR functions. In the second round, only items without prior consensus and the top-ranked functions were reassessed. Consensus was defined as ≥75% agreement or disagreement among participants. ResultsNineteen experts participated in qualitative interviews, 18 in the first survey round, and 15 in the second round (retention rate: 79%). Consensus was reached for 141 of the 159 survey items (88.7%). Experts emphasized the importance of open, interoperable systems; standardized terminologies; and agile development tailored to mobile care. High agreement was identified for the relevance of key EHR functions, with diagnoses, medication lists, assessments, and medical history showing the highest ranking scores in round 2 (32, 27, 19, and 18 points of 48 possible points, respectively). Usability and differentiated support structures were considered essential for successful implementation. Cross-border data exchange, telemonitoring, and artificial intelligence integration were seen as valuable, while the topic of access rights, particularly for assistant roles, provoked the most disagreement, indicating a need for further clarification in policy and practice. All panelists (17/17, 100%) endorsed open, interoperable systems and rigorous usability testing, whereas only 23% (3/13) agreed on granting full data access rights to assistant roles. Overall, experts predicted that interoperable EHRs would improve patient safety (15/17, 88%), reduce duplicate documentation (16/17, 94%), and enhance interdisciplinary collaboration (16/16, 100%). ConclusionsExperts in the DACHL region broadly agreed on the functional and structural key requirements for effective digital data exchange in mobile care. Interdisciplinary EHR implementation must emphasize interoperability, context-sensitive access policies, and usability. The findings provide a foundation for policy development, system design, and future research, contributing to safe and efficient digital care delivery across sectors and borders.https://www.jmir.org/2025/1/e78193
spellingShingle Verena Kollmann
Nathalie Traugott
Susanne Hensely-Schinkinger
Doris Zeidler
Elisabeth Haslinger-Baumann
The Requirements and Development Potential of Interdisciplinary Digital Health Data Exchange in Mobile Nursing and Care Settings in German-Speaking Countries: Delphi Study
Journal of Medical Internet Research
title The Requirements and Development Potential of Interdisciplinary Digital Health Data Exchange in Mobile Nursing and Care Settings in German-Speaking Countries: Delphi Study
title_full The Requirements and Development Potential of Interdisciplinary Digital Health Data Exchange in Mobile Nursing and Care Settings in German-Speaking Countries: Delphi Study
title_fullStr The Requirements and Development Potential of Interdisciplinary Digital Health Data Exchange in Mobile Nursing and Care Settings in German-Speaking Countries: Delphi Study
title_full_unstemmed The Requirements and Development Potential of Interdisciplinary Digital Health Data Exchange in Mobile Nursing and Care Settings in German-Speaking Countries: Delphi Study
title_short The Requirements and Development Potential of Interdisciplinary Digital Health Data Exchange in Mobile Nursing and Care Settings in German-Speaking Countries: Delphi Study
title_sort requirements and development potential of interdisciplinary digital health data exchange in mobile nursing and care settings in german speaking countries delphi study
url https://www.jmir.org/2025/1/e78193
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