Development and validation of a hybrid measure of organisational communication satisfaction
The purpose of the study was to develop a hybrid quantitative audit of organisational communication satisfaction for the public service. In Study One, a two-factor solution was obtained, based on parallel analysis as a factor determination strategy with data obtained from 264 civil servants using a...
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| Format: | Article |
| Language: | English |
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University of Johannesburg
2022-10-01
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| Series: | Communicare |
| Subjects: | |
| Online Access: | https://journals.uj.ac.za/index.php/jcsa/article/view/1616 |
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| _version_ | 1832593792500236288 |
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| author | Amanuel Gebru Woldearegay George Angelopulo Seleshi Zeleke Teketel |
| author_facet | Amanuel Gebru Woldearegay George Angelopulo Seleshi Zeleke Teketel |
| author_sort | Amanuel Gebru Woldearegay |
| collection | DOAJ |
| description |
The purpose of the study was to develop a hybrid quantitative audit of organisational communication
satisfaction for the public service. In Study One, a two-factor solution was obtained, based on
parallel analysis as a factor determination strategy with data obtained from 264 civil servants
using a 30 item measure. In Study Two, the items of the new EFA-generated organisational
communication satisfaction scale were renumbered consecutively and the scale was crossvalidated
on a new sample of 288 civil servants from the Addis Ababa City Administration. The
cross-validation necessitated model respecification and re-estimation. The respecified model
underwent validation at different levels. All seven aspects of validity, namely content validity,
construct validity, factorial validity, reliability, convergent validity, discriminant validity and
nomological validity were addressed and found to be adequate, pointing to a refinement in the
measurement of communication satisfaction. However, limitations are also indicated as avenues
for further enquiry.
|
| format | Article |
| id | doaj-art-b02f4662935640b483b363fd3e3db68f |
| institution | Kabale University |
| issn | 0259-0069 2957-7950 |
| language | English |
| publishDate | 2022-10-01 |
| publisher | University of Johannesburg |
| record_format | Article |
| series | Communicare |
| spelling | doaj-art-b02f4662935640b483b363fd3e3db68f2025-01-20T08:55:05ZengUniversity of JohannesburgCommunicare0259-00692957-79502022-10-0134110.36615/jcsa.v34i1.1616Development and validation of a hybrid measure of organisational communication satisfactionAmanuel Gebru Woldearegay0https://orcid.org/0000-0003-4743-7317George Angelopulo1https://orcid.org/0000-0002-0244-3003Seleshi Zeleke Teketel2https://orcid.org/0000-0002-9349-6150Addis Ababa UniversityUniversity of South AfricaAddis Ababa University The purpose of the study was to develop a hybrid quantitative audit of organisational communication satisfaction for the public service. In Study One, a two-factor solution was obtained, based on parallel analysis as a factor determination strategy with data obtained from 264 civil servants using a 30 item measure. In Study Two, the items of the new EFA-generated organisational communication satisfaction scale were renumbered consecutively and the scale was crossvalidated on a new sample of 288 civil servants from the Addis Ababa City Administration. The cross-validation necessitated model respecification and re-estimation. The respecified model underwent validation at different levels. All seven aspects of validity, namely content validity, construct validity, factorial validity, reliability, convergent validity, discriminant validity and nomological validity were addressed and found to be adequate, pointing to a refinement in the measurement of communication satisfaction. However, limitations are also indicated as avenues for further enquiry. https://journals.uj.ac.za/index.php/jcsa/article/view/1616organisational communication satisfactionhybrid quantitative audittwo-factor solutionEFA-generatedrenumbered consecutivelyAddis Ababa City Administration |
| spellingShingle | Amanuel Gebru Woldearegay George Angelopulo Seleshi Zeleke Teketel Development and validation of a hybrid measure of organisational communication satisfaction Communicare organisational communication satisfaction hybrid quantitative audit two-factor solution EFA-generated renumbered consecutively Addis Ababa City Administration |
| title | Development and validation of a hybrid measure of organisational communication satisfaction |
| title_full | Development and validation of a hybrid measure of organisational communication satisfaction |
| title_fullStr | Development and validation of a hybrid measure of organisational communication satisfaction |
| title_full_unstemmed | Development and validation of a hybrid measure of organisational communication satisfaction |
| title_short | Development and validation of a hybrid measure of organisational communication satisfaction |
| title_sort | development and validation of a hybrid measure of organisational communication satisfaction |
| topic | organisational communication satisfaction hybrid quantitative audit two-factor solution EFA-generated renumbered consecutively Addis Ababa City Administration |
| url | https://journals.uj.ac.za/index.php/jcsa/article/view/1616 |
| work_keys_str_mv | AT amanuelgebruwoldearegay developmentandvalidationofahybridmeasureoforganisationalcommunicationsatisfaction AT georgeangelopulo developmentandvalidationofahybridmeasureoforganisationalcommunicationsatisfaction AT seleshizeleketeketel developmentandvalidationofahybridmeasureoforganisationalcommunicationsatisfaction |