Research on the effectiveness of health information dissemination via the “Shanghai CDC” WeChat public account

ObjectiveTo explore the effectiveness of health information dissemination and its influencing factors using the "Shanghai CDC" WeChat public account as a case study, providing references for public health institutions to optimize the use of official new media platforms for effective public...

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Main Authors: GUO Ying, WANG Xiaoxuan, XIA Wen, HUANG Xiaoyan, HU Xuanmeng, SHEN Qi, DONG Chen
Format: Article
Language:zho
Published: Shanghai Preventive Medicine Association 2025-02-01
Series:Shanghai yufang yixue
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Online Access:http://www.sjpm.org.cn/article/doi/10.19428/j.cnki.sjpm.2025.24334
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author GUO Ying
WANG Xiaoxuan
XIA Wen
HUANG Xiaoyan
HU Xuanmeng
SHEN Qi
DONG Chen
author_facet GUO Ying
WANG Xiaoxuan
XIA Wen
HUANG Xiaoyan
HU Xuanmeng
SHEN Qi
DONG Chen
author_sort GUO Ying
collection DOAJ
description ObjectiveTo explore the effectiveness of health information dissemination and its influencing factors using the "Shanghai CDC" WeChat public account as a case study, providing references for public health institutions to optimize the use of official new media platforms for effective publicity.MethodsA total of 1 030 headline articles published on the "Shanghai CDC" WeChat public account between 2016 and 2019 were analyzed using content analysis and non-parametric tests to examine the impact of factors such as titles and content categories.ResultsFrom 2016 to 2019, the number of WeChat public account followers increased by 280 000, with the articles accumulating over 8.8 million views. The median (P25, P75) open rate of articles was 5.90% (3.69%, 10.31%), and the median (P25, P75) sharing and forwarding rate was 6.60% (4.25%, 9.17%). Factors such as the use of first- and second-person pronouns, degree adverbs, negative adverbs, explicit viewpoints, and title length all significantly affected the open rate of articles, with OR (95%CI) values of 0.175 (0.041‒0.756), 32.606 (2.350‒452.432), 4.079 (1.093‒15.230), 0.106 (0.028‒0.409), and 1.184 (1.063‒1.319),respectively (all P<0.05). In terms of content, statistical significant differences in dissemination effectiveness were observed across article categories and themes (P<0.05). In terms of article categories, articles related to news hotspots and service information had higher open rates of 9.58% and 14.00%, respectively. These two types of articles also obtained higher sharing and forwarding rates of 7.65% and 9.16%, respectively. In terms of article topics, compared with healthy life and health products, among the top four topics in terms of publication volume, the open rates of articles about infectious diseases and disease-causing biology and immunization programs were higher, accounting for 7.88% and 6.88%, respectively, with no significant difference in sharing and forwarding rates.ConclusionThe "Shanghai CDC" WeChat public account demonstrated good dissemination effectiveness. Enhancing article titles by increasing informational content and degree adverbs (e.g., "highly," "most," and "extremely") and negative adverbs (e.g., "no") can improve dissemination reach. Public health WeChat accounts should incorporate news hotspots or service information in their articles. While maintaining their strengths in disseminating knowledge on infectious diseases and immunization programs, they should also enhance public education in other professional fields within their scope of responsibility to improve the overall dissemination impact of health information.
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publisher Shanghai Preventive Medicine Association
record_format Article
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spelling doaj-art-afe7571bb9d6461fa6e1296e6da131742025-08-20T03:48:57ZzhoShanghai Preventive Medicine AssociationShanghai yufang yixue1004-92312025-02-0137217918310.19428/j.cnki.sjpm.2025.243341004-9231(2025)02-0179-05Research on the effectiveness of health information dissemination via the “Shanghai CDC” WeChat public accountGUO Ying0WANG Xiaoxuan1XIA Wen2HUANG Xiaoyan3HU Xuanmeng4SHEN Qi5DONG Chen6General Office, Shanghai Municipal Center for Disease Control and Prevention, Shanghai 200336,ChinaSchool of Journalism and Communication, Tsinghua University, Beijing 100084, ChinaGeneral Office, Shanghai Municipal Center for Disease Control and Prevention, Shanghai 200336,ChinaEmergency Office, Shanghai Municipal Center for Disease Control and Prevention, Shanghai 200336,ChinaGeneral Office, Shanghai Municipal Center for Disease Control and Prevention, Shanghai 200336,ChinaInstitute of Aging, Fudan University, Shanghai 200433, ChinaGeneral Office, Shanghai Municipal Center for Disease Control and Prevention, Shanghai 200336,ChinaObjectiveTo explore the effectiveness of health information dissemination and its influencing factors using the "Shanghai CDC" WeChat public account as a case study, providing references for public health institutions to optimize the use of official new media platforms for effective publicity.MethodsA total of 1 030 headline articles published on the "Shanghai CDC" WeChat public account between 2016 and 2019 were analyzed using content analysis and non-parametric tests to examine the impact of factors such as titles and content categories.ResultsFrom 2016 to 2019, the number of WeChat public account followers increased by 280 000, with the articles accumulating over 8.8 million views. The median (P25, P75) open rate of articles was 5.90% (3.69%, 10.31%), and the median (P25, P75) sharing and forwarding rate was 6.60% (4.25%, 9.17%). Factors such as the use of first- and second-person pronouns, degree adverbs, negative adverbs, explicit viewpoints, and title length all significantly affected the open rate of articles, with OR (95%CI) values of 0.175 (0.041‒0.756), 32.606 (2.350‒452.432), 4.079 (1.093‒15.230), 0.106 (0.028‒0.409), and 1.184 (1.063‒1.319),respectively (all P<0.05). In terms of content, statistical significant differences in dissemination effectiveness were observed across article categories and themes (P<0.05). In terms of article categories, articles related to news hotspots and service information had higher open rates of 9.58% and 14.00%, respectively. These two types of articles also obtained higher sharing and forwarding rates of 7.65% and 9.16%, respectively. In terms of article topics, compared with healthy life and health products, among the top four topics in terms of publication volume, the open rates of articles about infectious diseases and disease-causing biology and immunization programs were higher, accounting for 7.88% and 6.88%, respectively, with no significant difference in sharing and forwarding rates.ConclusionThe "Shanghai CDC" WeChat public account demonstrated good dissemination effectiveness. Enhancing article titles by increasing informational content and degree adverbs (e.g., "highly," "most," and "extremely") and negative adverbs (e.g., "no") can improve dissemination reach. Public health WeChat accounts should incorporate news hotspots or service information in their articles. While maintaining their strengths in disseminating knowledge on infectious diseases and immunization programs, they should also enhance public education in other professional fields within their scope of responsibility to improve the overall dissemination impact of health information.http://www.sjpm.org.cn/article/doi/10.19428/j.cnki.sjpm.2025.24334wechat official accounthealth popularizationinformation disseminationpropagation effect
spellingShingle GUO Ying
WANG Xiaoxuan
XIA Wen
HUANG Xiaoyan
HU Xuanmeng
SHEN Qi
DONG Chen
Research on the effectiveness of health information dissemination via the “Shanghai CDC” WeChat public account
Shanghai yufang yixue
wechat official account
health popularization
information dissemination
propagation effect
title Research on the effectiveness of health information dissemination via the “Shanghai CDC” WeChat public account
title_full Research on the effectiveness of health information dissemination via the “Shanghai CDC” WeChat public account
title_fullStr Research on the effectiveness of health information dissemination via the “Shanghai CDC” WeChat public account
title_full_unstemmed Research on the effectiveness of health information dissemination via the “Shanghai CDC” WeChat public account
title_short Research on the effectiveness of health information dissemination via the “Shanghai CDC” WeChat public account
title_sort research on the effectiveness of health information dissemination via the shanghai cdc wechat public account
topic wechat official account
health popularization
information dissemination
propagation effect
url http://www.sjpm.org.cn/article/doi/10.19428/j.cnki.sjpm.2025.24334
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