Correlations within the EFQM Business Excellence Model by Applying a Factor Analysis

Specialists in the field of business administration have tried over time to identify those elements or combination of elements which lead to a higher performance and excellence of companies. One of these models was created and it is applied by the European Foundation of Quality Management. This mode...

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Main Authors: Nicolae Al. Pop, Corina Pelau
Format: Article
Language:English
Published: Editura ASE 2017-02-01
Series:Amfiteatru Economic
Subjects:
Online Access:htttp://www.amfiteatrueconomic.ro/temp/Article_2592.pdf
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author Nicolae Al. Pop
Corina Pelau
author_facet Nicolae Al. Pop
Corina Pelau
author_sort Nicolae Al. Pop
collection DOAJ
description Specialists in the field of business administration have tried over time to identify those elements or combination of elements which lead to a higher performance and excellence of companies. One of these models was created and it is applied by the European Foundation of Quality Management. This model defines nine elements, divided into enablers and results. Although this model is widely used in the evaluation of businesses, empirically there are still concerns regarding the characterization and correlations between the elements of the model and the connection with the performance of a company. This article aims to determine the correlations between the elements of the EFQM model based on the results of a research conducted in a clothing company in Romania. For this, the factor analysis was applied in order to determine both the correlations between the elements of the model and in order to group them in several strategic directions. Based on the results, there were determined three strategic directions. Out of these directions, one was oriented towards the external environment of the company, one was oriented towards the internal environment and the third one towards the "brain" of the company, who has the vision and the strategic thinking.
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spelling doaj-art-aec9b5624d0f4ac09373887e317883bc2025-08-20T03:04:34ZengEditura ASEAmfiteatru Economic1582-91462247-91042017-02-0119442840Correlations within the EFQM Business Excellence Model by Applying a Factor AnalysisNicolae Al. Pop 0Corina Pelau1Bucharest University of Economic StudiesBucharest University of Economic StudiesSpecialists in the field of business administration have tried over time to identify those elements or combination of elements which lead to a higher performance and excellence of companies. One of these models was created and it is applied by the European Foundation of Quality Management. This model defines nine elements, divided into enablers and results. Although this model is widely used in the evaluation of businesses, empirically there are still concerns regarding the characterization and correlations between the elements of the model and the connection with the performance of a company. This article aims to determine the correlations between the elements of the EFQM model based on the results of a research conducted in a clothing company in Romania. For this, the factor analysis was applied in order to determine both the correlations between the elements of the model and in order to group them in several strategic directions. Based on the results, there were determined three strategic directions. Out of these directions, one was oriented towards the external environment of the company, one was oriented towards the internal environment and the third one towards the "brain" of the company, who has the vision and the strategic thinking.htttp://www.amfiteatrueconomic.ro/temp/Article_2592.pdfbusiness excellence modelEFQM modelfactor analysisperformancecorrelationstotal quality management
spellingShingle Nicolae Al. Pop
Corina Pelau
Correlations within the EFQM Business Excellence Model by Applying a Factor Analysis
Amfiteatru Economic
business excellence model
EFQM model
factor analysis
performance
correlations
total quality management
title Correlations within the EFQM Business Excellence Model by Applying a Factor Analysis
title_full Correlations within the EFQM Business Excellence Model by Applying a Factor Analysis
title_fullStr Correlations within the EFQM Business Excellence Model by Applying a Factor Analysis
title_full_unstemmed Correlations within the EFQM Business Excellence Model by Applying a Factor Analysis
title_short Correlations within the EFQM Business Excellence Model by Applying a Factor Analysis
title_sort correlations within the efqm business excellence model by applying a factor analysis
topic business excellence model
EFQM model
factor analysis
performance
correlations
total quality management
url htttp://www.amfiteatrueconomic.ro/temp/Article_2592.pdf
work_keys_str_mv AT nicolaealpop correlationswithintheefqmbusinessexcellencemodelbyapplyingafactoranalysis
AT corinapelau correlationswithintheefqmbusinessexcellencemodelbyapplyingafactoranalysis