Customer service perspective: Green technology's impact on guest safety in star-rated hotels, mediated by responsible tourism practice and guest satisfaction
This research explores how green technology impacts guest safety in star-rated hotels, emphasizing the mediating role of responsible tourism practices and their effect on guest satisfaction. Using a cross-sectional study with 322 responses and analyzed via SEM in AMOS 24, the findings reveal that g...
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| Main Authors: | Hare Krishna Chaudhary, Dr Malini Singh, Dr pratik ghosh |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Huelva
2025-05-01
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| Series: | Enlightening Tourism: A Pathmaking Journal |
| Subjects: | |
| Online Access: | https://www.uhu.es/publicaciones/ojs/index.php/et/article/view/8442 |
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