Effects of Social Media Advertisements on Intention to Purchase Health and Beauty Products

Social media has become a necessity in nearly everyone's life today as it offers them the opportunity to keep in touch with family and friends. Social media is also acting as a medium for consumers to review or get an opinion on certain products before purchasing them. Even though purchasing o...

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Main Authors: Shahira Ariffin, Hasman Abdul Manan, Tengku Sharifeleani Ratul Maknu, Fatin Nabilah Zakaria
Format: Article
Language:English
Published: UiTM Press 2020-06-01
Series:Journal of International Business, Economics and Entrepreneurship
Subjects:
Online Access:https://journal.uitm.edu.my/ojs/index.php/JIBE/article/view/1466
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author Shahira Ariffin
Hasman Abdul Manan
Tengku Sharifeleani Ratul Maknu
Fatin Nabilah Zakaria
author_facet Shahira Ariffin
Hasman Abdul Manan
Tengku Sharifeleani Ratul Maknu
Fatin Nabilah Zakaria
author_sort Shahira Ariffin
collection DOAJ
description Social media has become a necessity in nearly everyone's life today as it offers them the opportunity to keep in touch with family and friends. Social media is also acting as a medium for consumers to review or get an opinion on certain products before purchasing them. Even though purchasing online is convenient, yet it still creates skeptical opinions towards certain elements. Many companies do not realize the importance of preserving the integrity and truthfulness when it comes to advertising. Not all social media advertisements or posts are real. Therefore, this study aims to examine customers' perceptions of social media advertisements and their intention to purchase health and beauty products. A six-section questionnaire with a 5-point Likert scale, from 1- strongly disagree to 5 -strongly agree, was created for the study. The snowball sampling was the preferred sampling method to acquire data from 180 respondents, and these data were analyzed using SPSS version 24. The analysis results indicated that all variables' items were between the range of 0.728 to 0.859, which denotes the existence of internal consistency. From the regression analysis findings, trust and affective have significant positive effects on purchase intention, whereas credibility and authenticity showed non-significant relationships. The study found trust and affective attitude have significant positive relationships with purchase intention of products on social media. Whereas, credibility and authenticity are found to have no significant relationship with purchase intention. Between trust and affective, trust is found to have strongest influence on consumer purchase intention.
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spelling doaj-art-adfe7d41a4fc473c8d4efc2522a451342025-08-20T02:32:45ZengUiTM PressJournal of International Business, Economics and Entrepreneurship2550-14292020-06-0151 Effects of Social Media Advertisements on Intention to Purchase Health and Beauty ProductsShahira Ariffin0Hasman Abdul Manan1Tengku Sharifeleani Ratul Maknu2Fatin Nabilah Zakaria3Faculty of Business and Management, Universiti Teknologi MARA, Shah Alam, Selangor, MalaysiaFaculty of Business and Management, Universiti Teknologi MARA, Shah Alam, Selangor, MalaysiaFaculty of Business and Management, Universiti Teknologi MARA,Cawangan Negeri Sembilan, Negeri Sembilan, MalaysiaFaculty of Business and Management, Universiti Teknologi MARA, Shah Alam, Selangor, Malaysia Social media has become a necessity in nearly everyone's life today as it offers them the opportunity to keep in touch with family and friends. Social media is also acting as a medium for consumers to review or get an opinion on certain products before purchasing them. Even though purchasing online is convenient, yet it still creates skeptical opinions towards certain elements. Many companies do not realize the importance of preserving the integrity and truthfulness when it comes to advertising. Not all social media advertisements or posts are real. Therefore, this study aims to examine customers' perceptions of social media advertisements and their intention to purchase health and beauty products. A six-section questionnaire with a 5-point Likert scale, from 1- strongly disagree to 5 -strongly agree, was created for the study. The snowball sampling was the preferred sampling method to acquire data from 180 respondents, and these data were analyzed using SPSS version 24. The analysis results indicated that all variables' items were between the range of 0.728 to 0.859, which denotes the existence of internal consistency. From the regression analysis findings, trust and affective have significant positive effects on purchase intention, whereas credibility and authenticity showed non-significant relationships. The study found trust and affective attitude have significant positive relationships with purchase intention of products on social media. Whereas, credibility and authenticity are found to have no significant relationship with purchase intention. Between trust and affective, trust is found to have strongest influence on consumer purchase intention. https://journal.uitm.edu.my/ojs/index.php/JIBE/article/view/1466affective, authenticity, credibility
spellingShingle Shahira Ariffin
Hasman Abdul Manan
Tengku Sharifeleani Ratul Maknu
Fatin Nabilah Zakaria
Effects of Social Media Advertisements on Intention to Purchase Health and Beauty Products
Journal of International Business, Economics and Entrepreneurship
affective, authenticity, credibility
title Effects of Social Media Advertisements on Intention to Purchase Health and Beauty Products
title_full Effects of Social Media Advertisements on Intention to Purchase Health and Beauty Products
title_fullStr Effects of Social Media Advertisements on Intention to Purchase Health and Beauty Products
title_full_unstemmed Effects of Social Media Advertisements on Intention to Purchase Health and Beauty Products
title_short Effects of Social Media Advertisements on Intention to Purchase Health and Beauty Products
title_sort effects of social media advertisements on intention to purchase health and beauty products
topic affective, authenticity, credibility
url https://journal.uitm.edu.my/ojs/index.php/JIBE/article/view/1466
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AT tengkusharifeleaniratulmaknu effectsofsocialmediaadvertisementsonintentiontopurchasehealthandbeautyproducts
AT fatinnabilahzakaria effectsofsocialmediaadvertisementsonintentiontopurchasehealthandbeautyproducts