The referral-marketing practices of travel agencies
Organisations can make use of high levels of customer-service delivery to stimulate positive word-of-mouth referrals. Referral marketing is primarily applied by organisations when the budget is the marketers’ largest limitation. The purpose of the article is to indicate the current status of the re...
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Main Authors: | Mornay Roberts-Lombard, TFJ Steyn |
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Format: | Article |
Language: | English |
Published: |
University of Johannesburg
2022-10-01
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Series: | Communicare |
Subjects: | |
Online Access: | https://journals.uj.ac.za/index.php/jcsa/article/view/1674 |
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