Is Communication A Receipt For Doctors? The Relationship Between Communication Competence And Trust: A Research On Breast Patients

Although significant studies have been conducted in the field of health communication in terms ofcommunication competence, its role on trust in the radiology department needs further exploration.The communication skills of radiologists are considered an important indicator of trust. Therefore,the st...

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Main Authors: Emel Durmaz, Zuhal Gök Demir, Fulya Erendag Sumer, Çiğdem Karakaya
Format: Article
Language:English
Published: Marmara University 2021-06-01
Series:Türkiye İletişim Araştırmaları Dergisi
Subjects:
Online Access:https://dergipark.org.tr/tr/download/article-file/1511929
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author Emel Durmaz
Zuhal Gök Demir
Fulya Erendag Sumer
Çiğdem Karakaya
author_facet Emel Durmaz
Zuhal Gök Demir
Fulya Erendag Sumer
Çiğdem Karakaya
author_sort Emel Durmaz
collection DOAJ
description Although significant studies have been conducted in the field of health communication in terms ofcommunication competence, its role on trust in the radiology department needs further exploration.The communication skills of radiologists are considered an important indicator of trust. Therefore,the study aims to research the effect of communication competence on trust. With this aim thecurrent study seeks to contribute to health communication literature by researching the patients’perceived communication competence of doctors as a determining factor that develop trust in theradiology department. The research was carried out between December 2019 and March 2020 using aquestionnaire form with 321 breast patients in the radiology department in a public health institution inAntalya, Turkey. The results of the study refer that communication competence as a whole concept hasa strong positive and statistically significant effect on trust. When the dimensions of communicationcompetence are investigated, it is found that socioemotional communication is the only dimension thathas a strong effect on the formation of trust among communication competence.
format Article
id doaj-art-adac4a68093e41e0946e2c77210049df
institution Kabale University
issn 2630-6220
language English
publishDate 2021-06-01
publisher Marmara University
record_format Article
series Türkiye İletişim Araştırmaları Dergisi
spelling doaj-art-adac4a68093e41e0946e2c77210049df2025-01-26T18:31:51ZengMarmara UniversityTürkiye İletişim Araştırmaları Dergisi2630-62202021-06-01379210810.17829/turcom.8619343Is Communication A Receipt For Doctors? The Relationship Between Communication Competence And Trust: A Research On Breast PatientsEmel Durmaz0https://orcid.org/0000-0002-1125-9902Zuhal Gök Demir1https://orcid.org/0000-0001-6489-3125Fulya Erendag Sumer2https://orcid.org/0000-0002-5655-4542Çiğdem Karakaya3https://orcid.org/0000-0002-1172-0973AKDENİZ ÜNİVERSİTESİAKDENIZ UNIVERSITYAKDENİZ ÜNİVERSİTESİAkdeniz Üniversitesi İletişim Bilimleri FakültesiAlthough significant studies have been conducted in the field of health communication in terms ofcommunication competence, its role on trust in the radiology department needs further exploration.The communication skills of radiologists are considered an important indicator of trust. Therefore,the study aims to research the effect of communication competence on trust. With this aim thecurrent study seeks to contribute to health communication literature by researching the patients’perceived communication competence of doctors as a determining factor that develop trust in theradiology department. The research was carried out between December 2019 and March 2020 using aquestionnaire form with 321 breast patients in the radiology department in a public health institution inAntalya, Turkey. The results of the study refer that communication competence as a whole concept hasa strong positive and statistically significant effect on trust. When the dimensions of communicationcompetence are investigated, it is found that socioemotional communication is the only dimension thathas a strong effect on the formation of trust among communication competence.https://dergipark.org.tr/tr/download/article-file/1511929health communicationcommunication competencetrustradiologistsocioemotional communicationsağlık i̇letişimii̇letişim yeterliliğigüvenradyologsosyo-duygusal i̇letişim
spellingShingle Emel Durmaz
Zuhal Gök Demir
Fulya Erendag Sumer
Çiğdem Karakaya
Is Communication A Receipt For Doctors? The Relationship Between Communication Competence And Trust: A Research On Breast Patients
Türkiye İletişim Araştırmaları Dergisi
health communication
communication competence
trust
radiologist
socioemotional communication
sağlık i̇letişimi
i̇letişim yeterliliği
güven
radyolog
sosyo-duygusal i̇letişim
title Is Communication A Receipt For Doctors? The Relationship Between Communication Competence And Trust: A Research On Breast Patients
title_full Is Communication A Receipt For Doctors? The Relationship Between Communication Competence And Trust: A Research On Breast Patients
title_fullStr Is Communication A Receipt For Doctors? The Relationship Between Communication Competence And Trust: A Research On Breast Patients
title_full_unstemmed Is Communication A Receipt For Doctors? The Relationship Between Communication Competence And Trust: A Research On Breast Patients
title_short Is Communication A Receipt For Doctors? The Relationship Between Communication Competence And Trust: A Research On Breast Patients
title_sort is communication a receipt for doctors the relationship between communication competence and trust a research on breast patients
topic health communication
communication competence
trust
radiologist
socioemotional communication
sağlık i̇letişimi
i̇letişim yeterliliği
güven
radyolog
sosyo-duygusal i̇letişim
url https://dergipark.org.tr/tr/download/article-file/1511929
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AT fulyaerendagsumer iscommunicationareceiptfordoctorstherelationshipbetweencommunicationcompetenceandtrustaresearchonbreastpatients
AT cigdemkarakaya iscommunicationareceiptfordoctorstherelationshipbetweencommunicationcompetenceandtrustaresearchonbreastpatients