USER ACCEPTANCE OF MOBILE-JKN: INSIGHTS FROM THE TECHNOLOGY ACCEPTANCE MODEL

USER ACCEPTANCE OF MOBILE-JKN: INSIGHTS FROM THE TECHNOLOGY ACCEPTANCE MODEL

Background: Technological advancements in healthcare have driven BPJS Kesehatan Indonesia to develop the Mobile JKN application to enhance accessibility, efficiency, and quality of services. Despite its potential benefits, the implementation of this application faces various challenges, such as appl...

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Bibliographic Details
Main Authors: Ferina Septiani Damanik, Anna Wahyuni Widayanti, Chairun Wiedyaningsih
Format: Article
Language:English
Published: Universitas Airlangga 2024-12-01
Series:Jurnal Administrasi Kesehatan Indonesia
Subjects:
adoption
application
bpjs kesehatan
mobile health
jkn
tam
Online Access:https://e-journal.unair.ac.id/JAKI/article/view/63027
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