A mixed methods pilot study of a serious illness communication training curriculum among medical residents

Background: It is crucial that clinicians develop skillful communication to support patients to improve their illness understanding. A strong understanding of illness is associated with improved quality of life and care that is consistent with patient priorities. Unfortunately, many clinicians lack...

Full description

Saved in:
Bibliographic Details
Main Authors: Megan Smith-Uffen, Shilpa Jyothi Kumar, Oren Levine, Daryl Bainbridge, Jeff Myers, Leah Steinberg, Nadia Incardona, Maggie Civak, Hsien Seow
Format: Article
Language:English
Published: SAGE Publishing 2025-03-01
Series:Palliative Care and Social Practice
Online Access:https://doi.org/10.1177/26323524251326949
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850095928086626304
author Megan Smith-Uffen
Shilpa Jyothi Kumar
Oren Levine
Daryl Bainbridge
Jeff Myers
Leah Steinberg
Nadia Incardona
Maggie Civak
Hsien Seow
author_facet Megan Smith-Uffen
Shilpa Jyothi Kumar
Oren Levine
Daryl Bainbridge
Jeff Myers
Leah Steinberg
Nadia Incardona
Maggie Civak
Hsien Seow
author_sort Megan Smith-Uffen
collection DOAJ
description Background: It is crucial that clinicians develop skillful communication to support patients to improve their illness understanding. A strong understanding of illness is associated with improved quality of life and care that is consistent with patient priorities. Unfortunately, many clinicians lack these skills, and residents, in particular, feel unprepared. The ABCs (All Providers, Better Communication Skills) is a virtual curriculum that teaches core communication skills to facilitate conversations with people who are living with serious illnesses. Objectives: We explored whether the ABCs curriculum increases self-efficacy and addresses self-reported weaknesses in communication training for internal medicine (IM) and family medicine (FM) residents. Design: We conducted a prospective sequential mixed methods cohort study. Methods: Residents completed pre-/post-curriculum self-assessment surveys and a post-curriculum semi-structured interview. Primary outcomes were changes in self-efficacy, whether the curriculum addressed self-identified training needs and feedback on its structure and delivery. Secondary outcomes included feedback on how the modules could be tailored to IM and FM-specific content. Results: Twelve residents completed the study. Most were in IM, female, and aged 26–30 years. Self-efficacy improved significantly as per the SE-12 summative score (mean difference 11.5 points (SD 10.35), p  = 0.003). The study-created items showed a significant improvement in breaking bad news (0.83 (SD 0.84), p  = 0.005), overall knowledge (0.67 (SD 0.65), p  = 0.005), and confidence (0.67 (SD 0.50), p  = 0.001). Key strengths of the curriculum were its structured approach, focus on allowing for silence, transferrable skills, and practical application. The virtual format was both a strength and a weakness, as residents appreciated its accessibility but valued real-time practice. Conclusion: The ABCs improved self-efficacy among IM and FM residents. We will use results from this study to inform future iterations of the platform that are tailored to resident-specific learning needs and improving patient-centered outcomes.
format Article
id doaj-art-acaa4b1ef37d40a9bf2cd51e6a2a1712
institution DOAJ
issn 2632-3524
language English
publishDate 2025-03-01
publisher SAGE Publishing
record_format Article
series Palliative Care and Social Practice
spelling doaj-art-acaa4b1ef37d40a9bf2cd51e6a2a17122025-08-20T02:41:20ZengSAGE PublishingPalliative Care and Social Practice2632-35242025-03-011910.1177/26323524251326949A mixed methods pilot study of a serious illness communication training curriculum among medical residentsMegan Smith-UffenShilpa Jyothi KumarOren LevineDaryl BainbridgeJeff MyersLeah SteinbergNadia IncardonaMaggie CivakHsien SeowBackground: It is crucial that clinicians develop skillful communication to support patients to improve their illness understanding. A strong understanding of illness is associated with improved quality of life and care that is consistent with patient priorities. Unfortunately, many clinicians lack these skills, and residents, in particular, feel unprepared. The ABCs (All Providers, Better Communication Skills) is a virtual curriculum that teaches core communication skills to facilitate conversations with people who are living with serious illnesses. Objectives: We explored whether the ABCs curriculum increases self-efficacy and addresses self-reported weaknesses in communication training for internal medicine (IM) and family medicine (FM) residents. Design: We conducted a prospective sequential mixed methods cohort study. Methods: Residents completed pre-/post-curriculum self-assessment surveys and a post-curriculum semi-structured interview. Primary outcomes were changes in self-efficacy, whether the curriculum addressed self-identified training needs and feedback on its structure and delivery. Secondary outcomes included feedback on how the modules could be tailored to IM and FM-specific content. Results: Twelve residents completed the study. Most were in IM, female, and aged 26–30 years. Self-efficacy improved significantly as per the SE-12 summative score (mean difference 11.5 points (SD 10.35), p  = 0.003). The study-created items showed a significant improvement in breaking bad news (0.83 (SD 0.84), p  = 0.005), overall knowledge (0.67 (SD 0.65), p  = 0.005), and confidence (0.67 (SD 0.50), p  = 0.001). Key strengths of the curriculum were its structured approach, focus on allowing for silence, transferrable skills, and practical application. The virtual format was both a strength and a weakness, as residents appreciated its accessibility but valued real-time practice. Conclusion: The ABCs improved self-efficacy among IM and FM residents. We will use results from this study to inform future iterations of the platform that are tailored to resident-specific learning needs and improving patient-centered outcomes.https://doi.org/10.1177/26323524251326949
spellingShingle Megan Smith-Uffen
Shilpa Jyothi Kumar
Oren Levine
Daryl Bainbridge
Jeff Myers
Leah Steinberg
Nadia Incardona
Maggie Civak
Hsien Seow
A mixed methods pilot study of a serious illness communication training curriculum among medical residents
Palliative Care and Social Practice
title A mixed methods pilot study of a serious illness communication training curriculum among medical residents
title_full A mixed methods pilot study of a serious illness communication training curriculum among medical residents
title_fullStr A mixed methods pilot study of a serious illness communication training curriculum among medical residents
title_full_unstemmed A mixed methods pilot study of a serious illness communication training curriculum among medical residents
title_short A mixed methods pilot study of a serious illness communication training curriculum among medical residents
title_sort mixed methods pilot study of a serious illness communication training curriculum among medical residents
url https://doi.org/10.1177/26323524251326949
work_keys_str_mv AT megansmithuffen amixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT shilpajyothikumar amixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT orenlevine amixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT darylbainbridge amixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT jeffmyers amixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT leahsteinberg amixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT nadiaincardona amixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT maggiecivak amixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT hsienseow amixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT megansmithuffen mixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT shilpajyothikumar mixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT orenlevine mixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT darylbainbridge mixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT jeffmyers mixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT leahsteinberg mixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT nadiaincardona mixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT maggiecivak mixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents
AT hsienseow mixedmethodspilotstudyofaseriousillnesscommunicationtrainingcurriculumamongmedicalresidents