A Systematic Literature Review on Resilient Digital Transformation, Examining How Organizations Sustain Digital Capabilities

In an era marked by relentless technological shifts and market volatility, digital transformation (DT) alone is insufficient. Organizations must develop Resilient Digital Transformation (RDT)—the organizational capabilities required to sustain DT over a medium-term horizon—to navigate these challeng...

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Main Authors: Thira Chavarnakul, Li Da Xu, Zhuming Bi, Achyut Shankar, Gaurav Dhiman, Wattana Viriyasitavat, Danupol Hoonsopon
Format: Article
Language:English
Published: Ital Publication 2025-06-01
Series:HighTech and Innovation Journal
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Online Access:https://hightechjournal.org/index.php/HIJ/article/view/1159
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author Thira Chavarnakul
Li Da Xu
Zhuming Bi
Achyut Shankar
Gaurav Dhiman
Wattana Viriyasitavat
Danupol Hoonsopon
author_facet Thira Chavarnakul
Li Da Xu
Zhuming Bi
Achyut Shankar
Gaurav Dhiman
Wattana Viriyasitavat
Danupol Hoonsopon
author_sort Thira Chavarnakul
collection DOAJ
description In an era marked by relentless technological shifts and market volatility, digital transformation (DT) alone is insufficient. Organizations must develop Resilient Digital Transformation (RDT)—the organizational capabilities required to sustain DT over a medium-term horizon—to navigate these challenges effectively. This study primarily aims to propose a guideline for fostering RDT. Drawing on the PRISMA guidelines and a systematic review of 77 peer-reviewed papers, this study identifies and synthesizes key targets and drivers across three core pillars: Technology, Organization, and External Environment. These elements collectively foster organizational resilience. Specifically, this study highlights how adaptability, innovation, and scalability form the technological underpinnings of sustained digital maturity; meanwhile, effective governance frameworks, ongoing workforce development, and supportive cultures promote organizational agility. Externally, proactive stakeholder engagement, responsiveness to market shifts, and robust regulatory compliance help ensure the long-term viability of digital initiatives. The findings contribute to the existing literature by unifying an integrative framework illustrating how organizations can sense, seize, and reconfigure resources to embed resilience across strategic and operational processes. By moving beyond static maturity models, the framework stresses the continuous nature of digital transformation, offering both academics and practitioners a structured approach to sustaining competitive advantage amid incessant disruptions.
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publishDate 2025-06-01
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spelling doaj-art-ac1e5ad0ac5d440ebefab3fb5be7e6c92025-08-20T03:22:52ZengItal PublicationHighTech and Innovation Journal2723-95352025-06-016210.28991/HIJ-2025-06-02-021A Systematic Literature Review on Resilient Digital Transformation, Examining How Organizations Sustain Digital CapabilitiesThira Chavarnakul0https://orcid.org/0000-0002-2993-1525Li Da Xu1Zhuming Bi2https://orcid.org/0000-0002-8145-7883Achyut Shankar3https://orcid.org/0000-0003-3165-3293Gaurav Dhiman4https://orcid.org/0000-0002-6343-5197Wattana Viriyasitavat5https://orcid.org/0000-0001-7247-4596Danupol Hoonsopon6https://orcid.org/0000-0001-6408-4790Chulalongkorn Business School, Chualongkorn University, Bangkok 10330Old Dominion University, Norfolk, VA, 23529Department of Civil and Mechanical Engineering, Purdue University Fort Wayne, IN, 46805Department of Cyber Systems Engineering, University of Warwick, Coventry, CV74ALDepartment of Electrical and Computer Engineering, Lebanese American University, Beirut, 03797751Chulalongkorn Business School, Chualongkorn University, Bangkok 10330Chulalongkorn Business SchoolIn an era marked by relentless technological shifts and market volatility, digital transformation (DT) alone is insufficient. Organizations must develop Resilient Digital Transformation (RDT)—the organizational capabilities required to sustain DT over a medium-term horizon—to navigate these challenges effectively. This study primarily aims to propose a guideline for fostering RDT. Drawing on the PRISMA guidelines and a systematic review of 77 peer-reviewed papers, this study identifies and synthesizes key targets and drivers across three core pillars: Technology, Organization, and External Environment. These elements collectively foster organizational resilience. Specifically, this study highlights how adaptability, innovation, and scalability form the technological underpinnings of sustained digital maturity; meanwhile, effective governance frameworks, ongoing workforce development, and supportive cultures promote organizational agility. Externally, proactive stakeholder engagement, responsiveness to market shifts, and robust regulatory compliance help ensure the long-term viability of digital initiatives. The findings contribute to the existing literature by unifying an integrative framework illustrating how organizations can sense, seize, and reconfigure resources to embed resilience across strategic and operational processes. By moving beyond static maturity models, the framework stresses the continuous nature of digital transformation, offering both academics and practitioners a structured approach to sustaining competitive advantage amid incessant disruptions. https://hightechjournal.org/index.php/HIJ/article/view/1159Digital TransformationResilient Digital TransformationDigital CapabilitiesSustainability
spellingShingle Thira Chavarnakul
Li Da Xu
Zhuming Bi
Achyut Shankar
Gaurav Dhiman
Wattana Viriyasitavat
Danupol Hoonsopon
A Systematic Literature Review on Resilient Digital Transformation, Examining How Organizations Sustain Digital Capabilities
HighTech and Innovation Journal
Digital Transformation
Resilient Digital Transformation
Digital Capabilities
Sustainability
title A Systematic Literature Review on Resilient Digital Transformation, Examining How Organizations Sustain Digital Capabilities
title_full A Systematic Literature Review on Resilient Digital Transformation, Examining How Organizations Sustain Digital Capabilities
title_fullStr A Systematic Literature Review on Resilient Digital Transformation, Examining How Organizations Sustain Digital Capabilities
title_full_unstemmed A Systematic Literature Review on Resilient Digital Transformation, Examining How Organizations Sustain Digital Capabilities
title_short A Systematic Literature Review on Resilient Digital Transformation, Examining How Organizations Sustain Digital Capabilities
title_sort systematic literature review on resilient digital transformation examining how organizations sustain digital capabilities
topic Digital Transformation
Resilient Digital Transformation
Digital Capabilities
Sustainability
url https://hightechjournal.org/index.php/HIJ/article/view/1159
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