Gender Interaction: Exploring How Shopee Mobile Technology Shapes Consumer Decisions Through the Lens of Consumer Enjoyment

The evolution of e-commerce from simple websites that facilitate sales transactions to integrated mobile apps has been fuelled by a significant surge in user demand. This transformation, marked by the dominance of mobile devices in accessing e-commerce platforms such as Shopee, underscores the impor...

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Main Authors: Febrina Talita, Wahyuningsih Wahyuningsih, Ira Nuriya Santi
Format: Article
Language:English
Published: University of Brawijaya 2024-09-01
Series:Jurnal Aplikasi Manajemen
Subjects:
Online Access:https://jurnaljam.ub.ac.id/index.php/jam/article/view/8392
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author Febrina Talita
Wahyuningsih Wahyuningsih
Ira Nuriya Santi
author_facet Febrina Talita
Wahyuningsih Wahyuningsih
Ira Nuriya Santi
author_sort Febrina Talita
collection DOAJ
description The evolution of e-commerce from simple websites that facilitate sales transactions to integrated mobile apps has been fuelled by a significant surge in user demand. This transformation, marked by the dominance of mobile devices in accessing e-commerce platforms such as Shopee, underscores the importance of understanding consumer behavior and preferences in the context of mobile shopping. The findings of this study provide valuable insights into how perceived usefulness (PU) and perceived ease of use (PEOU), as well as gender, influence purchasing decisions on Shopee Mobile. We conducted an online survey using Google Forms to collect the research data. A total of 210 respondents were successfully obtained and processed the data. The survey respondents are Shopee Mobile application users who live in Palu City. The PLS SEM 3 data analysis method employs the JASP tool for data processing. The study's results show that perceived usefulness and perceived ease of use do not significantly influence purchase decisions. However, when mediated by consumer enjoyment, perceived usefulness and perceived ease of use significantly influence purchase decisions; the moderating effect of gender is not significant. The findings of this study are very useful for managers or company leaders in developing technological application innovations to increase the number of application users and can influence consumer choices in making purchasing decisions.
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institution Kabale University
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2302-6332
language English
publishDate 2024-09-01
publisher University of Brawijaya
record_format Article
series Jurnal Aplikasi Manajemen
spelling doaj-art-ab60fde30c884bc3aab80a86a902bc5b2025-08-20T03:53:42ZengUniversity of BrawijayaJurnal Aplikasi Manajemen1693-52412302-63322024-09-0122310.21776/ub.jam.2024.022.03.061579Gender Interaction: Exploring How Shopee Mobile Technology Shapes Consumer Decisions Through the Lens of Consumer EnjoymentFebrina Talita0Wahyuningsih Wahyuningsih1Ira Nuriya Santi2Departement of Management, Tadulako University, IndonesiaDepartement of Management, Tadulako University, IndonesiaDepartement of Management, Tadulako University, IndonesiaThe evolution of e-commerce from simple websites that facilitate sales transactions to integrated mobile apps has been fuelled by a significant surge in user demand. This transformation, marked by the dominance of mobile devices in accessing e-commerce platforms such as Shopee, underscores the importance of understanding consumer behavior and preferences in the context of mobile shopping. The findings of this study provide valuable insights into how perceived usefulness (PU) and perceived ease of use (PEOU), as well as gender, influence purchasing decisions on Shopee Mobile. We conducted an online survey using Google Forms to collect the research data. A total of 210 respondents were successfully obtained and processed the data. The survey respondents are Shopee Mobile application users who live in Palu City. The PLS SEM 3 data analysis method employs the JASP tool for data processing. The study's results show that perceived usefulness and perceived ease of use do not significantly influence purchase decisions. However, when mediated by consumer enjoyment, perceived usefulness and perceived ease of use significantly influence purchase decisions; the moderating effect of gender is not significant. The findings of this study are very useful for managers or company leaders in developing technological application innovations to increase the number of application users and can influence consumer choices in making purchasing decisions.https://jurnaljam.ub.ac.id/index.php/jam/article/view/8392TAMPerceived UsefulnessPerceived Ease of UseConsumer EnjoymentPurchase DecisionGender
spellingShingle Febrina Talita
Wahyuningsih Wahyuningsih
Ira Nuriya Santi
Gender Interaction: Exploring How Shopee Mobile Technology Shapes Consumer Decisions Through the Lens of Consumer Enjoyment
Jurnal Aplikasi Manajemen
TAM
Perceived Usefulness
Perceived Ease of Use
Consumer Enjoyment
Purchase Decision
Gender
title Gender Interaction: Exploring How Shopee Mobile Technology Shapes Consumer Decisions Through the Lens of Consumer Enjoyment
title_full Gender Interaction: Exploring How Shopee Mobile Technology Shapes Consumer Decisions Through the Lens of Consumer Enjoyment
title_fullStr Gender Interaction: Exploring How Shopee Mobile Technology Shapes Consumer Decisions Through the Lens of Consumer Enjoyment
title_full_unstemmed Gender Interaction: Exploring How Shopee Mobile Technology Shapes Consumer Decisions Through the Lens of Consumer Enjoyment
title_short Gender Interaction: Exploring How Shopee Mobile Technology Shapes Consumer Decisions Through the Lens of Consumer Enjoyment
title_sort gender interaction exploring how shopee mobile technology shapes consumer decisions through the lens of consumer enjoyment
topic TAM
Perceived Usefulness
Perceived Ease of Use
Consumer Enjoyment
Purchase Decision
Gender
url https://jurnaljam.ub.ac.id/index.php/jam/article/view/8392
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AT wahyuningsihwahyuningsih genderinteractionexploringhowshopeemobiletechnologyshapesconsumerdecisionsthroughthelensofconsumerenjoyment
AT iranuriyasanti genderinteractionexploringhowshopeemobiletechnologyshapesconsumerdecisionsthroughthelensofconsumerenjoyment