Emotional intelligence, support, and organizational culture’s impact on decision-making: mediation and moderation analysis in academia

Abstract Academic decision-making is composite, involving a number of players with various points of view and frequently conflicting interests. This study explored the relationship between emotional intelligence competence, organizational support, complexity of the academic environment, and role sen...

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Main Authors: Saqib Munir, Muhammad Khalid Anser, Syed Tahir Hussain Shah, Talat Islam, Khalid Zaman
Format: Article
Language:English
Published: Springer 2025-08-01
Series:Discover Education
Subjects:
Online Access:https://doi.org/10.1007/s44217-025-00720-2
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author Saqib Munir
Muhammad Khalid Anser
Syed Tahir Hussain Shah
Talat Islam
Khalid Zaman
author_facet Saqib Munir
Muhammad Khalid Anser
Syed Tahir Hussain Shah
Talat Islam
Khalid Zaman
author_sort Saqib Munir
collection DOAJ
description Abstract Academic decision-making is composite, involving a number of players with various points of view and frequently conflicting interests. This study explored the relationship between emotional intelligence competence, organizational support, complexity of the academic environment, and role seniority on decision-making efficiency in academia, with a focus on the moderating-mediating role of organizational culture and job satisfaction. Conducted in Pakistan, the study targeted a diverse sample of 1227 individuals from various academic institutions, including deans, department heads, administrative staff, faculty members, research scholars, and postgraduate students, selected using a stratified random sampling method. This study proposes a comprehensive model for higher education decision-making dynamics using behavioural and institutional components, particularly in developing countries like Pakistan. The findings suggested that emotional intelligence competence, organizational support, complexity of the academic environment, and role seniority all have significant direct effects on academia decision-making efficiency (ADME). Furthermore, job satisfaction of university staff was found to mediate the relationship between these variables and ADME, while organizational culture of the university moderated the effects of the independent variables on ADME. The findings provide a framework for development of an effective decision-making culture in academia, highlighting the need for institutions to prioritize the well-being and satisfaction of their staff in order to optimize decision-making processes.
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institution Kabale University
issn 2731-5525
language English
publishDate 2025-08-01
publisher Springer
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series Discover Education
spelling doaj-art-aa164a7301fc4ebbb690b58aed6fb09c2025-08-20T04:03:00ZengSpringerDiscover Education2731-55252025-08-014113810.1007/s44217-025-00720-2Emotional intelligence, support, and organizational culture’s impact on decision-making: mediation and moderation analysis in academiaSaqib Munir0Muhammad Khalid Anser1Syed Tahir Hussain Shah2Talat Islam3Khalid Zaman4NUST Institute of Peace and Conflict Studies (NIPCONS), National University of Sciences & Technology (NUST)Department of Economics, Faculty of Economics and Administrative Sciences, Recep Tayyip Erdoğan UniversityDepartment of Economics, University of WahInstitute of Business Administration, University of the PunjabDepartment of Economics, The University of HaripurAbstract Academic decision-making is composite, involving a number of players with various points of view and frequently conflicting interests. This study explored the relationship between emotional intelligence competence, organizational support, complexity of the academic environment, and role seniority on decision-making efficiency in academia, with a focus on the moderating-mediating role of organizational culture and job satisfaction. Conducted in Pakistan, the study targeted a diverse sample of 1227 individuals from various academic institutions, including deans, department heads, administrative staff, faculty members, research scholars, and postgraduate students, selected using a stratified random sampling method. This study proposes a comprehensive model for higher education decision-making dynamics using behavioural and institutional components, particularly in developing countries like Pakistan. The findings suggested that emotional intelligence competence, organizational support, complexity of the academic environment, and role seniority all have significant direct effects on academia decision-making efficiency (ADME). Furthermore, job satisfaction of university staff was found to mediate the relationship between these variables and ADME, while organizational culture of the university moderated the effects of the independent variables on ADME. The findings provide a framework for development of an effective decision-making culture in academia, highlighting the need for institutions to prioritize the well-being and satisfaction of their staff in order to optimize decision-making processes.https://doi.org/10.1007/s44217-025-00720-2Emotional intelligenceOrganizational supportOrganizational cultureJob satisfactionAcademiaPakistan
spellingShingle Saqib Munir
Muhammad Khalid Anser
Syed Tahir Hussain Shah
Talat Islam
Khalid Zaman
Emotional intelligence, support, and organizational culture’s impact on decision-making: mediation and moderation analysis in academia
Discover Education
Emotional intelligence
Organizational support
Organizational culture
Job satisfaction
Academia
Pakistan
title Emotional intelligence, support, and organizational culture’s impact on decision-making: mediation and moderation analysis in academia
title_full Emotional intelligence, support, and organizational culture’s impact on decision-making: mediation and moderation analysis in academia
title_fullStr Emotional intelligence, support, and organizational culture’s impact on decision-making: mediation and moderation analysis in academia
title_full_unstemmed Emotional intelligence, support, and organizational culture’s impact on decision-making: mediation and moderation analysis in academia
title_short Emotional intelligence, support, and organizational culture’s impact on decision-making: mediation and moderation analysis in academia
title_sort emotional intelligence support and organizational culture s impact on decision making mediation and moderation analysis in academia
topic Emotional intelligence
Organizational support
Organizational culture
Job satisfaction
Academia
Pakistan
url https://doi.org/10.1007/s44217-025-00720-2
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