Segmentation of Internet Banking Users Based on Expectations: A Data Mining Approach

In recent years,Internet-based banking services have become the focus of competition in Iran’s banking system. In this respect, Internet banking users’ identification and segmentation leads to better understanding of users’ needs and expectations and planning to meet them. This in turn will result i...

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Bibliographic Details
Main Authors: Shahriar Azizi, Vahid Hossein Abadi, Mohammad Balaghi Inanlou
Format: Article
Language:English
Published: University of Tehran 2014-09-01
Series:Journal of Information Technology Management
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Online Access:https://jitm.ut.ac.ir/article_51836_866f25a9ec52f4268322777535f21a4d.pdf
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