User Experience Practices in Software Startups: A Systematic Mapping Study

Software startups work in an uncertain environment with limited resources. Thus, user experience (UX) practices can help startups in their product development process and provide greater chances of survival for these companies. It is necessary to know what UX practices software startups have used, h...

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Main Authors: Guilherme Corredato Guerino, Marcos de Assumpção, Thiago José da Silva, Laura Hokkanen, Renato Balancieri, Gislaine Camila Lapasini Leal
Format: Article
Language:English
Published: Wiley 2022-01-01
Series:Advances in Human-Computer Interaction
Online Access:http://dx.doi.org/10.1155/2022/9701739
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author Guilherme Corredato Guerino
Marcos de Assumpção
Thiago José da Silva
Laura Hokkanen
Renato Balancieri
Gislaine Camila Lapasini Leal
author_facet Guilherme Corredato Guerino
Marcos de Assumpção
Thiago José da Silva
Laura Hokkanen
Renato Balancieri
Gislaine Camila Lapasini Leal
author_sort Guilherme Corredato Guerino
collection DOAJ
description Software startups work in an uncertain environment with limited resources. Thus, user experience (UX) practices can help startups in their product development process and provide greater chances of survival for these companies. It is necessary to know what UX practices software startups have used, how they are using them, and their effects on the organization. Therefore, this paper aims to present a systematic mapping study (SMS) conducted through search engines and snowballing to identify UX practices used in software startups. The papers’ analysis identified thirty-six UX practices used by startups for product validation, design, and evaluation. However, the most emergent result extracted from the analysis was that only two of these practices were specified for software startups; in contrast, the others could be applied to various company types. In addition, several functions and ways of generating customer value through UX were identified.
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series Advances in Human-Computer Interaction
spelling doaj-art-a9aa70e44bf3478486f3e049d182d99d2025-08-20T02:20:41ZengWileyAdvances in Human-Computer Interaction1687-59072022-01-01202210.1155/2022/9701739User Experience Practices in Software Startups: A Systematic Mapping StudyGuilherme Corredato Guerino0Marcos de Assumpção1Thiago José da Silva2Laura Hokkanen3Renato Balancieri4Gislaine Camila Lapasini Leal5Department of InformaticsDepartment of InformaticsDepartment of InformaticsTaplia OyDepartment of Computer ScienceDepartment of Production EngineeringSoftware startups work in an uncertain environment with limited resources. Thus, user experience (UX) practices can help startups in their product development process and provide greater chances of survival for these companies. It is necessary to know what UX practices software startups have used, how they are using them, and their effects on the organization. Therefore, this paper aims to present a systematic mapping study (SMS) conducted through search engines and snowballing to identify UX practices used in software startups. The papers’ analysis identified thirty-six UX practices used by startups for product validation, design, and evaluation. However, the most emergent result extracted from the analysis was that only two of these practices were specified for software startups; in contrast, the others could be applied to various company types. In addition, several functions and ways of generating customer value through UX were identified.http://dx.doi.org/10.1155/2022/9701739
spellingShingle Guilherme Corredato Guerino
Marcos de Assumpção
Thiago José da Silva
Laura Hokkanen
Renato Balancieri
Gislaine Camila Lapasini Leal
User Experience Practices in Software Startups: A Systematic Mapping Study
Advances in Human-Computer Interaction
title User Experience Practices in Software Startups: A Systematic Mapping Study
title_full User Experience Practices in Software Startups: A Systematic Mapping Study
title_fullStr User Experience Practices in Software Startups: A Systematic Mapping Study
title_full_unstemmed User Experience Practices in Software Startups: A Systematic Mapping Study
title_short User Experience Practices in Software Startups: A Systematic Mapping Study
title_sort user experience practices in software startups a systematic mapping study
url http://dx.doi.org/10.1155/2022/9701739
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