Exploring IoT integration challenges: Causal relationships and strategic implications for business models

Implementing the Internet of Things (IoT) into business models has become an influential catalyst, supporting novel revenue generation, improved operational efficiencies, and competitive dominance. Still, its implementation has been challenged by barriers to technological, organizational, and societ...

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Main Authors: Parveen Siwach, Disha Gulia, Dhiraj Kumar Yadav, Mohit Malik, Vijay Kumar Gahlawat
Format: Article
Language:English
Published: Elsevier 2025-12-01
Series:Digital Business
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666954425000201
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author Parveen Siwach
Disha Gulia
Dhiraj Kumar Yadav
Mohit Malik
Vijay Kumar Gahlawat
author_facet Parveen Siwach
Disha Gulia
Dhiraj Kumar Yadav
Mohit Malik
Vijay Kumar Gahlawat
author_sort Parveen Siwach
collection DOAJ
description Implementing the Internet of Things (IoT) into business models has become an influential catalyst, supporting novel revenue generation, improved operational efficiencies, and competitive dominance. Still, its implementation has been challenged by barriers to technological, organizational, and societal dimensions. The current study utilizes the Fuzzy Decision-Making Trial and Evaluation Laboratory (Fuzzy DEMATEL) technique to comprehensively identify and assess the interconnections among fundamental IoT integration challenges. Thirteen crucial components were analysed, influencing interoperability challenges, data security and privacy issues, standardized issues, high initial investment, scaling obstacles, and adverse environmental effects. The results indicate a clear differentiation between seven cause variables such as lack of skilled workforce, interoperability issues, standardization gaps, high initial investment, regulatory issues, resistance to change, and data security and privacy issues were the most influential challenges and six effects (dependent) factors including vendor dependency risks were the most impacted effect factors. These findings highlight the necessity to tackle fundamental problems, including standardization, workforce development, and regulatory clarity. This research strengthens theoretical aspects in IoT using Fuzzy DEMATEL by delivering a robust decision-making roadmap. The results highlights actionable practical recommendations for regulators and businesses for effective resource utilization to improve their IoT adoption in compliance with sustainable development. Businesses can utilize the full potential of IoT by addressing such problems and promote innovative environment to ensure a sustainable and resilient future.
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spelling doaj-art-a97cf8f5bd414349bb5c942d3f8216072025-08-20T03:18:12ZengElsevierDigital Business2666-95442025-12-015210012510.1016/j.digbus.2025.100125Exploring IoT integration challenges: Causal relationships and strategic implications for business modelsParveen Siwach0Disha Gulia1Dhiraj Kumar Yadav2Mohit Malik3Vijay Kumar Gahlawat4Symbiosis Centre for Management Studies, Symbiosis International (Deemed) University, Noida (Uttar Pradesh), IndiaDepartment of Food Business Management and Entrepreneurship Development, National Institute of Food Technology Entrepreneurship and Management, Kundli (Sonepat), IndiaDepartment of Agricultural Engineering, North Eastern Regional Institute of Science and Technology, Nirjuli, IndiaDepartment of Interdisciplinary Sciences, National Institute of Food Technology Entrepreneurship and Management, Kundli (Sonepat), India; Corresponding author.Department of Interdisciplinary Sciences, National Institute of Food Technology Entrepreneurship and Management, Kundli (Sonepat), IndiaImplementing the Internet of Things (IoT) into business models has become an influential catalyst, supporting novel revenue generation, improved operational efficiencies, and competitive dominance. Still, its implementation has been challenged by barriers to technological, organizational, and societal dimensions. The current study utilizes the Fuzzy Decision-Making Trial and Evaluation Laboratory (Fuzzy DEMATEL) technique to comprehensively identify and assess the interconnections among fundamental IoT integration challenges. Thirteen crucial components were analysed, influencing interoperability challenges, data security and privacy issues, standardized issues, high initial investment, scaling obstacles, and adverse environmental effects. The results indicate a clear differentiation between seven cause variables such as lack of skilled workforce, interoperability issues, standardization gaps, high initial investment, regulatory issues, resistance to change, and data security and privacy issues were the most influential challenges and six effects (dependent) factors including vendor dependency risks were the most impacted effect factors. These findings highlight the necessity to tackle fundamental problems, including standardization, workforce development, and regulatory clarity. This research strengthens theoretical aspects in IoT using Fuzzy DEMATEL by delivering a robust decision-making roadmap. The results highlights actionable practical recommendations for regulators and businesses for effective resource utilization to improve their IoT adoption in compliance with sustainable development. Businesses can utilize the full potential of IoT by addressing such problems and promote innovative environment to ensure a sustainable and resilient future.http://www.sciencedirect.com/science/article/pii/S2666954425000201IoT integration challengesFuzzy DEMATELBusiness model innovationInfluencing factorsDigital transformationsInternet of things (IoT)
spellingShingle Parveen Siwach
Disha Gulia
Dhiraj Kumar Yadav
Mohit Malik
Vijay Kumar Gahlawat
Exploring IoT integration challenges: Causal relationships and strategic implications for business models
Digital Business
IoT integration challenges
Fuzzy DEMATEL
Business model innovation
Influencing factors
Digital transformations
Internet of things (IoT)
title Exploring IoT integration challenges: Causal relationships and strategic implications for business models
title_full Exploring IoT integration challenges: Causal relationships and strategic implications for business models
title_fullStr Exploring IoT integration challenges: Causal relationships and strategic implications for business models
title_full_unstemmed Exploring IoT integration challenges: Causal relationships and strategic implications for business models
title_short Exploring IoT integration challenges: Causal relationships and strategic implications for business models
title_sort exploring iot integration challenges causal relationships and strategic implications for business models
topic IoT integration challenges
Fuzzy DEMATEL
Business model innovation
Influencing factors
Digital transformations
Internet of things (IoT)
url http://www.sciencedirect.com/science/article/pii/S2666954425000201
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