Research on Customer Churn Prediction Using Machine Learning Models
The percentage of consumers or subscribers that discontinue using a product or service within a given time frame is known as the “churn rate.” Hence, using machine learning models to estimate the number of possible churn consumers is crucial for businesses to retain customers and enhance profitabili...
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| Main Author: | Jia Xiaolei |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
EDP Sciences
2025-01-01
|
| Series: | SHS Web of Conferences |
| Online Access: | https://www.shs-conferences.org/articles/shsconf/pdf/2025/09/shsconf_icdde2025_02010.pdf |
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