City Tourism Product Development and Marketing: The Case of the Provincial Capital city of Mahikeng

This article explores the city tourism product composition of Mahikeng, the capital city of South Africa’s North West Province. Its goal is twofold: to capture the industry’s views on the city’s current urban tourism product offering and to identify the necessary marketing activities for tourism de...

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Main Authors: Michael Chambwe, Lisebo Tseane-Gumbi, Walter Wessels
Format: Article
Language:English
Published: WSB Poznań 2023-12-01
Series:Studia Periegetica
Subjects:
Online Access:https://journals.wsb.poznan.pl/index.php/sp/article/view/608
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author Michael Chambwe
Lisebo Tseane-Gumbi
Walter Wessels
author_facet Michael Chambwe
Lisebo Tseane-Gumbi
Walter Wessels
author_sort Michael Chambwe
collection DOAJ
description This article explores the city tourism product composition of Mahikeng, the capital city of South Africa’s North West Province. Its goal is twofold: to capture the industry’s views on the city’s current urban tourism product offering and to identify the necessary marketing activities for tourism development in Mahikeng. The study used quantitative data from an online survey involving 62 tourism businesses operating in Mahikeng. The results highlight a limited level of tourism product offerings, ineffective marketing activities, and the need to develop a more diverse city tourism product mix to ensure the success of Mahikeng as a tourist city. The authors recommend the development of a varied product mix and, through this, the implementation of marketing activities more suited to cities with a provincial status.
format Article
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series Studia Periegetica
spelling doaj-art-a8fe27a802424d95877a5e179b6720a52025-08-20T02:10:19ZengWSB PoznańStudia Periegetica1897-92622023-12-0144410.58683/sp.608City Tourism Product Development and Marketing: The Case of the Provincial Capital city of MahikengMichael Chambwe0Lisebo Tseane-Gumbi1Walter Wessels2Tourism Research in Economics, Environs and Society (TREES), North-West University, Mmabatho, South AfricaSchool of Tourism Management and Tourism Research in Economics, Environs and Society (TREES), North-West University, Mmabatho, South AfricaSchool of Tourism Management and Tourism Research in Economics, Environs and Society (TREES), North-West University, Mmabatho, South Africa This article explores the city tourism product composition of Mahikeng, the capital city of South Africa’s North West Province. Its goal is twofold: to capture the industry’s views on the city’s current urban tourism product offering and to identify the necessary marketing activities for tourism development in Mahikeng. The study used quantitative data from an online survey involving 62 tourism businesses operating in Mahikeng. The results highlight a limited level of tourism product offerings, ineffective marketing activities, and the need to develop a more diverse city tourism product mix to ensure the success of Mahikeng as a tourist city. The authors recommend the development of a varied product mix and, through this, the implementation of marketing activities more suited to cities with a provincial status. https://journals.wsb.poznan.pl/index.php/sp/article/view/608city tourism, city tourism product development, city tourism marketing, provincial capital city marketing, city tourism product mix, Mahikeng
spellingShingle Michael Chambwe
Lisebo Tseane-Gumbi
Walter Wessels
City Tourism Product Development and Marketing: The Case of the Provincial Capital city of Mahikeng
Studia Periegetica
city tourism, city tourism product development, city tourism marketing, provincial capital city marketing, city tourism product mix, Mahikeng
title City Tourism Product Development and Marketing: The Case of the Provincial Capital city of Mahikeng
title_full City Tourism Product Development and Marketing: The Case of the Provincial Capital city of Mahikeng
title_fullStr City Tourism Product Development and Marketing: The Case of the Provincial Capital city of Mahikeng
title_full_unstemmed City Tourism Product Development and Marketing: The Case of the Provincial Capital city of Mahikeng
title_short City Tourism Product Development and Marketing: The Case of the Provincial Capital city of Mahikeng
title_sort city tourism product development and marketing the case of the provincial capital city of mahikeng
topic city tourism, city tourism product development, city tourism marketing, provincial capital city marketing, city tourism product mix, Mahikeng
url https://journals.wsb.poznan.pl/index.php/sp/article/view/608
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AT walterwessels citytourismproductdevelopmentandmarketingthecaseoftheprovincialcapitalcityofmahikeng