ISO Technology Analysis with Extended TAM : A Case Study in PT Ebako Nusantara
Implementing information systems in manufacturing aims to improve operational efficiency and service quality. This study evaluates the acceptance of Internal Service Order (ISO) applications with the Extended Technology Acceptance Model (ETAM), that adds variables such as information quality, system...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
LPPM ISB Atma Luhur
2025-01-01
|
| Series: | Jurnal Sisfokom |
| Subjects: | |
| Online Access: | https://jurnal.atmaluhur.ac.id/index.php/sisfokom/article/view/2371 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1823856519395934208 |
|---|---|
| author | Nindhia Hutagaol Faizal Asrul Pasaribu Jumadi Simangunsong |
| author_facet | Nindhia Hutagaol Faizal Asrul Pasaribu Jumadi Simangunsong |
| author_sort | Nindhia Hutagaol |
| collection | DOAJ |
| description | Implementing information systems in manufacturing aims to improve operational efficiency and service quality. This study evaluates the acceptance of Internal Service Order (ISO) applications with the Extended Technology Acceptance Model (ETAM), that adds variables such as information quality, system quality and user habits. PLS-SEM analysis of 31 respondents found that user habits significantly influenced perceived ease of use (77.8%), which in turn influenced perceived usefulness (86.4%) and user attitude (62%). However, information quality did not significantly influence user habits, suggesting a need to improve information detail. These findings will help develop a TAM model for Indonesian furniture companies. The study recommends the improvement of information accuracy, the development of real-time notification features, and user training to increase adoption and operational efficiency This study provides guidance for organizations to optimize the application of technology in manufacturing operations. |
| format | Article |
| id | doaj-art-a87df4aa1d5342768f6575106f6e9be4 |
| institution | Kabale University |
| issn | 2301-7988 2581-0588 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | LPPM ISB Atma Luhur |
| record_format | Article |
| series | Jurnal Sisfokom |
| spelling | doaj-art-a87df4aa1d5342768f6575106f6e9be42025-02-12T07:27:38ZengLPPM ISB Atma LuhurJurnal Sisfokom2301-79882581-05882025-01-011419210010.32736/sisfokom.v14i1.23712034ISO Technology Analysis with Extended TAM : A Case Study in PT Ebako NusantaraNindhia Hutagaol0Faizal Asrul Pasaribu1Jumadi Simangunsong2Department of Informatic Engineering, Universitas Asa IndonesiaDepartment of Information System, Universitas Asa IndonesiaDepartment of Informatic Engineering, Universitas Asa IndonesiaImplementing information systems in manufacturing aims to improve operational efficiency and service quality. This study evaluates the acceptance of Internal Service Order (ISO) applications with the Extended Technology Acceptance Model (ETAM), that adds variables such as information quality, system quality and user habits. PLS-SEM analysis of 31 respondents found that user habits significantly influenced perceived ease of use (77.8%), which in turn influenced perceived usefulness (86.4%) and user attitude (62%). However, information quality did not significantly influence user habits, suggesting a need to improve information detail. These findings will help develop a TAM model for Indonesian furniture companies. The study recommends the improvement of information accuracy, the development of real-time notification features, and user training to increase adoption and operational efficiency This study provides guidance for organizations to optimize the application of technology in manufacturing operations.https://jurnal.atmaluhur.ac.id/index.php/sisfokom/article/view/2371etaminternal service orderpls-semmanufacturingtechnology acceptance |
| spellingShingle | Nindhia Hutagaol Faizal Asrul Pasaribu Jumadi Simangunsong ISO Technology Analysis with Extended TAM : A Case Study in PT Ebako Nusantara Jurnal Sisfokom etam internal service order pls-sem manufacturing technology acceptance |
| title | ISO Technology Analysis with Extended TAM : A Case Study in PT Ebako Nusantara |
| title_full | ISO Technology Analysis with Extended TAM : A Case Study in PT Ebako Nusantara |
| title_fullStr | ISO Technology Analysis with Extended TAM : A Case Study in PT Ebako Nusantara |
| title_full_unstemmed | ISO Technology Analysis with Extended TAM : A Case Study in PT Ebako Nusantara |
| title_short | ISO Technology Analysis with Extended TAM : A Case Study in PT Ebako Nusantara |
| title_sort | iso technology analysis with extended tam a case study in pt ebako nusantara |
| topic | etam internal service order pls-sem manufacturing technology acceptance |
| url | https://jurnal.atmaluhur.ac.id/index.php/sisfokom/article/view/2371 |
| work_keys_str_mv | AT nindhiahutagaol isotechnologyanalysiswithextendedtamacasestudyinptebakonusantara AT faizalasrulpasaribu isotechnologyanalysiswithextendedtamacasestudyinptebakonusantara AT jumadisimangunsong isotechnologyanalysiswithextendedtamacasestudyinptebakonusantara |