Validity and reliability of the Malay version of the PSC-12 scale among healthcare workers in Malaysia.

The prime instrument used to measure Psychosocial Safety Climate (PSC) at the workplace is the PSC-12 scale questionnaire, which has been widely used by researchers worldwide. We set out to translate the PSC-12 scale into Malay and validate it among Malaysian healthcare workers, the first time this...

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Main Authors: Norhasliza Abu Bakar, Awang Bulgiba, Marzuki Isahak
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2025-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0317744
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author Norhasliza Abu Bakar
Awang Bulgiba
Marzuki Isahak
author_facet Norhasliza Abu Bakar
Awang Bulgiba
Marzuki Isahak
author_sort Norhasliza Abu Bakar
collection DOAJ
description The prime instrument used to measure Psychosocial Safety Climate (PSC) at the workplace is the PSC-12 scale questionnaire, which has been widely used by researchers worldwide. We set out to translate the PSC-12 scale into Malay and validate it among Malaysian healthcare workers, the first time this has ever been attempted. We carried out a cross-sectional study among 250 healthcare workers from 3 government health clinics and 15 identified clinical work units in a public hospital in the Klang Valley area, Malaysia. The English version of the PSC-12 scale was translated into the Malay language (Bahasa Malaysia) and back into English to check for content accuracy and validity. Psychometric properties of the questionnaire were assessed for internal consistency (Cronbach's alpha coefficient), temporal stability for test-retest reliability (intra-class correlation) and construct validity (confirmatory factor analysis). The translated questionnaire had a persistently high content validity-index (CV-I) of 0.916. The hypothesised four-factor-structure model displayed high goodness of fit indices (RMSEA = 0.081, SRMR = 0.032, GFI = 0.919, AGFI = 0.869, CFI = 0.961, and TLI = 0.946), demonstrating good questionnaire construct validity. Each item subscale in the PSC-12 scale showed satisfactory internal consistency with Cronbach's alpha (α) coefficient between 0.895 to 0.921. There was satisfactory temporal stability and test-retest reliability with ICC (2,1) for scores of 0.954 (total item score), 0.897 (Domain 1 score), 0.910 (Domain 2 score), 0.807 (Domain 3 score) and 0.806 (Domain 4 score) over the two-week interval. The Malay version of the PSC-12 scale is a valid and reliable instrument for use among healthcare workers in Malaysia as evidenced by its satisfactory psychometric measure and construct structure properties.
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spelling doaj-art-a831811539304a8bac5c80214722cc4e2025-08-20T03:09:38ZengPublic Library of Science (PLoS)PLoS ONE1932-62032025-01-01202e031774410.1371/journal.pone.0317744Validity and reliability of the Malay version of the PSC-12 scale among healthcare workers in Malaysia.Norhasliza Abu BakarAwang BulgibaMarzuki IsahakThe prime instrument used to measure Psychosocial Safety Climate (PSC) at the workplace is the PSC-12 scale questionnaire, which has been widely used by researchers worldwide. We set out to translate the PSC-12 scale into Malay and validate it among Malaysian healthcare workers, the first time this has ever been attempted. We carried out a cross-sectional study among 250 healthcare workers from 3 government health clinics and 15 identified clinical work units in a public hospital in the Klang Valley area, Malaysia. The English version of the PSC-12 scale was translated into the Malay language (Bahasa Malaysia) and back into English to check for content accuracy and validity. Psychometric properties of the questionnaire were assessed for internal consistency (Cronbach's alpha coefficient), temporal stability for test-retest reliability (intra-class correlation) and construct validity (confirmatory factor analysis). The translated questionnaire had a persistently high content validity-index (CV-I) of 0.916. The hypothesised four-factor-structure model displayed high goodness of fit indices (RMSEA = 0.081, SRMR = 0.032, GFI = 0.919, AGFI = 0.869, CFI = 0.961, and TLI = 0.946), demonstrating good questionnaire construct validity. Each item subscale in the PSC-12 scale showed satisfactory internal consistency with Cronbach's alpha (α) coefficient between 0.895 to 0.921. There was satisfactory temporal stability and test-retest reliability with ICC (2,1) for scores of 0.954 (total item score), 0.897 (Domain 1 score), 0.910 (Domain 2 score), 0.807 (Domain 3 score) and 0.806 (Domain 4 score) over the two-week interval. The Malay version of the PSC-12 scale is a valid and reliable instrument for use among healthcare workers in Malaysia as evidenced by its satisfactory psychometric measure and construct structure properties.https://doi.org/10.1371/journal.pone.0317744
spellingShingle Norhasliza Abu Bakar
Awang Bulgiba
Marzuki Isahak
Validity and reliability of the Malay version of the PSC-12 scale among healthcare workers in Malaysia.
PLoS ONE
title Validity and reliability of the Malay version of the PSC-12 scale among healthcare workers in Malaysia.
title_full Validity and reliability of the Malay version of the PSC-12 scale among healthcare workers in Malaysia.
title_fullStr Validity and reliability of the Malay version of the PSC-12 scale among healthcare workers in Malaysia.
title_full_unstemmed Validity and reliability of the Malay version of the PSC-12 scale among healthcare workers in Malaysia.
title_short Validity and reliability of the Malay version of the PSC-12 scale among healthcare workers in Malaysia.
title_sort validity and reliability of the malay version of the psc 12 scale among healthcare workers in malaysia
url https://doi.org/10.1371/journal.pone.0317744
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AT marzukiisahak validityandreliabilityofthemalayversionofthepsc12scaleamonghealthcareworkersinmalaysia