Ethical issues in communication in a tertiary oncology center: exploratory survey

BackgroundDespite evidence of its importance, communication in oncology remains a critical challenge, especially in case of bad news. The doctor-patient relationship is often strained by time limitations, emotional challenges, and cultural or ethical dilemmas surrounding end-of-life discussions. Thi...

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Main Authors: Elena Ruggiero, Stefania Schiavon, Silvia Stragliotto, Ivan Gallio, Fabio Formaglio, Marina Lorusso, Alessandra Feltrin, Marco Maruzzo, Antonella Brunello
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-06-01
Series:Frontiers in Psychology
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Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1576369/full
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author Elena Ruggiero
Stefania Schiavon
Silvia Stragliotto
Ivan Gallio
Fabio Formaglio
Marina Lorusso
Alessandra Feltrin
Marco Maruzzo
Antonella Brunello
author_facet Elena Ruggiero
Stefania Schiavon
Silvia Stragliotto
Ivan Gallio
Fabio Formaglio
Marina Lorusso
Alessandra Feltrin
Marco Maruzzo
Antonella Brunello
author_sort Elena Ruggiero
collection DOAJ
description BackgroundDespite evidence of its importance, communication in oncology remains a critical challenge, especially in case of bad news. The doctor-patient relationship is often strained by time limitations, emotional challenges, and cultural or ethical dilemmas surrounding end-of-life discussions. This study examines barriers to effective communication at the Veneto Institute of Oncology (IOV), focusing on time constraints and emotional difficulties in clinical practice. It aims to identify factors hindering timely and effective discussions on bad news and end-of-life issues, the primary participants in such conversations, and reasons for delays in addressing sensitive topics.Materials and methodsAn anonymous questionnaire was completed by 43 attending physicians from Oncology and Haemato-oncology departments at the IOV, with 69.8% of the respondents being women. The majority of the respondents were under 40 years of age. Data on demographics, roles, and communication practices were analysed to identify behavioral patterns.ResultsMost respondents (65.1%) prioritized communicating bad news to patients rather than caregivers. Time constraints were the most reported barrier (40%), followed by emotional distress, fear of demotivating patients, and insufficient training. Despite challenges, 76.7% felt confident in shared decision-making with patients.ConclusionThe study highlights the need for structured communication training and better resources to address time and emotional barriers, to enhance patient autonomy and to reinforce doctor-patient relationships in end-of-life care.
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spelling doaj-art-a82d2edde214448a949e0198b9b37ec82025-08-20T02:05:35ZengFrontiers Media S.A.Frontiers in Psychology1664-10782025-06-011610.3389/fpsyg.2025.15763691576369Ethical issues in communication in a tertiary oncology center: exploratory surveyElena Ruggiero0Stefania Schiavon1Silvia Stragliotto2Ivan Gallio3Fabio Formaglio4Marina Lorusso5Alessandra Feltrin6Marco Maruzzo7Antonella Brunello8Pain Therapy and Palliative Care Unit, Veneto Institute of Oncology IOV–IRCCS, Padua, ItalyPain Therapy and Palliative Care Unit, Veneto Institute of Oncology IOV–IRCCS, Padua, ItalyDepartment of Oncology, Oncology Unit 3, Veneto Institute of Oncology IOV-IRCCS, Treviso, ItalyPain Therapy and Palliative Care Unit, Veneto Institute of Oncology IOV–IRCCS, Padua, ItalyPain Therapy and Palliative Care Unit, Veneto Institute of Oncology IOV–IRCCS, Padua, ItalyHospital Psychology Unit, Veneto Institute of Oncology IOV–IRCCS, Padua, ItalyHospital Psychology Unit, Veneto Institute of Oncology IOV–IRCCS, Padua, ItalyDepartment of Oncology, Oncology Unit 3, Veneto Institute of Oncology IOV-IRCCS, Treviso, ItalyDepartment of Oncology, Oncology Unit 1, Veneto Institute of Oncology IOV-IRCCS, Padua, ItalyBackgroundDespite evidence of its importance, communication in oncology remains a critical challenge, especially in case of bad news. The doctor-patient relationship is often strained by time limitations, emotional challenges, and cultural or ethical dilemmas surrounding end-of-life discussions. This study examines barriers to effective communication at the Veneto Institute of Oncology (IOV), focusing on time constraints and emotional difficulties in clinical practice. It aims to identify factors hindering timely and effective discussions on bad news and end-of-life issues, the primary participants in such conversations, and reasons for delays in addressing sensitive topics.Materials and methodsAn anonymous questionnaire was completed by 43 attending physicians from Oncology and Haemato-oncology departments at the IOV, with 69.8% of the respondents being women. The majority of the respondents were under 40 years of age. Data on demographics, roles, and communication practices were analysed to identify behavioral patterns.ResultsMost respondents (65.1%) prioritized communicating bad news to patients rather than caregivers. Time constraints were the most reported barrier (40%), followed by emotional distress, fear of demotivating patients, and insufficient training. Despite challenges, 76.7% felt confident in shared decision-making with patients.ConclusionThe study highlights the need for structured communication training and better resources to address time and emotional barriers, to enhance patient autonomy and to reinforce doctor-patient relationships in end-of-life care.https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1576369/fullcommunicationbad newsoncologyethicsethical issue
spellingShingle Elena Ruggiero
Stefania Schiavon
Silvia Stragliotto
Ivan Gallio
Fabio Formaglio
Marina Lorusso
Alessandra Feltrin
Marco Maruzzo
Antonella Brunello
Ethical issues in communication in a tertiary oncology center: exploratory survey
Frontiers in Psychology
communication
bad news
oncology
ethics
ethical issue
title Ethical issues in communication in a tertiary oncology center: exploratory survey
title_full Ethical issues in communication in a tertiary oncology center: exploratory survey
title_fullStr Ethical issues in communication in a tertiary oncology center: exploratory survey
title_full_unstemmed Ethical issues in communication in a tertiary oncology center: exploratory survey
title_short Ethical issues in communication in a tertiary oncology center: exploratory survey
title_sort ethical issues in communication in a tertiary oncology center exploratory survey
topic communication
bad news
oncology
ethics
ethical issue
url https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1576369/full
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