The unravelled role of soft skills in the logistics and supply chain management field

The progression of logistics and supply chain management (LSCM) has been significantly influenced by various factors, such as structural changes, increased customer awareness, digitalization, resilience requirements, and a growing emphasis on sustainability. This intricacy emphasizes the need for a...

Full description

Saved in:
Bibliographic Details
Main Authors: Franca Cantoni, Arcangela Ricciardi, Paolo Gaetano Bisogni, Helmut Zsifkovits
Format: Article
Language:English
Published: Elsevier 2024-10-01
Series:Journal of Innovation & Knowledge
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2444569X24001549
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850167790982397952
author Franca Cantoni
Arcangela Ricciardi
Paolo Gaetano Bisogni
Helmut Zsifkovits
author_facet Franca Cantoni
Arcangela Ricciardi
Paolo Gaetano Bisogni
Helmut Zsifkovits
author_sort Franca Cantoni
collection DOAJ
description The progression of logistics and supply chain management (LSCM) has been significantly influenced by various factors, such as structural changes, increased customer awareness, digitalization, resilience requirements, and a growing emphasis on sustainability. This intricacy emphasizes the need for a comprehensive reevaluation of essential professional competencies. This study aims to provide a thorough and comprehensive examination of the existing academic literature to identify the critical skills that are crucial to the current LSCM environment.The paper is a systematic analysis based on bibliographic methods. Descriptive, bibliographic coupling, and conceptual analyses will be carried out using two distinct software applications: Biblioshiny for Bibliometrix (employed for descriptive and conceptual analyses) and VOSViewer (utilized for bibliographic coupling). A systematic examination of the clusters derived from bibliographic analyses will then be undertaken to derive more nuanced insights.The analysis of academic literature indicates that much of the attention in the LSCM field has been directed toward technical proficiencies, quantitative abilities, and operational expertise. The overemphasis on hard skills suggests a potential oversight in recognizing the full spectrum of competencies required for success in the evolving landscape of LSCM. Our research reveals a discernible trend towards emphasizing soft skills, as evidenced by the presence of two out of the four clusters focusing on competencies of this nature.The practical application of this research involves assisting professionals in creating personalized training plans, aiding logistics associations in developing a broader range of skills in response to significant changes and helping universities in designing specialized courses on soft skills for logistics. The theoretical aspect delves into the intricate relationship between soft skills and technical proficiency in logistics, yielding critical insights into how Human Resources can effectively contribute to enhancing a company's overall value.
format Article
id doaj-art-a81499b13c5046dc90f70a9b2da93213
institution OA Journals
issn 2444-569X
language English
publishDate 2024-10-01
publisher Elsevier
record_format Article
series Journal of Innovation & Knowledge
spelling doaj-art-a81499b13c5046dc90f70a9b2da932132025-08-20T02:21:07ZengElsevierJournal of Innovation & Knowledge2444-569X2024-10-019410061510.1016/j.jik.2024.100615The unravelled role of soft skills in the logistics and supply chain management fieldFranca Cantoni0Arcangela Ricciardi1Paolo Gaetano Bisogni2Helmut Zsifkovits3Università Cattolica del Sacro Cuore, Faculty of Economics and Law, Italy; Corresponding author.Università Cattolica del Sacro Cuore, Faculty of Economics and Law, ItalyUniversità Cattolica del Sacro Cuore, Faculty of Economics and Law, ItalyMontanuniversitaet Leoben, AustriaThe progression of logistics and supply chain management (LSCM) has been significantly influenced by various factors, such as structural changes, increased customer awareness, digitalization, resilience requirements, and a growing emphasis on sustainability. This intricacy emphasizes the need for a comprehensive reevaluation of essential professional competencies. This study aims to provide a thorough and comprehensive examination of the existing academic literature to identify the critical skills that are crucial to the current LSCM environment.The paper is a systematic analysis based on bibliographic methods. Descriptive, bibliographic coupling, and conceptual analyses will be carried out using two distinct software applications: Biblioshiny for Bibliometrix (employed for descriptive and conceptual analyses) and VOSViewer (utilized for bibliographic coupling). A systematic examination of the clusters derived from bibliographic analyses will then be undertaken to derive more nuanced insights.The analysis of academic literature indicates that much of the attention in the LSCM field has been directed toward technical proficiencies, quantitative abilities, and operational expertise. The overemphasis on hard skills suggests a potential oversight in recognizing the full spectrum of competencies required for success in the evolving landscape of LSCM. Our research reveals a discernible trend towards emphasizing soft skills, as evidenced by the presence of two out of the four clusters focusing on competencies of this nature.The practical application of this research involves assisting professionals in creating personalized training plans, aiding logistics associations in developing a broader range of skills in response to significant changes and helping universities in designing specialized courses on soft skills for logistics. The theoretical aspect delves into the intricate relationship between soft skills and technical proficiency in logistics, yielding critical insights into how Human Resources can effectively contribute to enhancing a company's overall value.http://www.sciencedirect.com/science/article/pii/S2444569X24001549M12M59
spellingShingle Franca Cantoni
Arcangela Ricciardi
Paolo Gaetano Bisogni
Helmut Zsifkovits
The unravelled role of soft skills in the logistics and supply chain management field
Journal of Innovation & Knowledge
M12
M59
title The unravelled role of soft skills in the logistics and supply chain management field
title_full The unravelled role of soft skills in the logistics and supply chain management field
title_fullStr The unravelled role of soft skills in the logistics and supply chain management field
title_full_unstemmed The unravelled role of soft skills in the logistics and supply chain management field
title_short The unravelled role of soft skills in the logistics and supply chain management field
title_sort unravelled role of soft skills in the logistics and supply chain management field
topic M12
M59
url http://www.sciencedirect.com/science/article/pii/S2444569X24001549
work_keys_str_mv AT francacantoni theunravelledroleofsoftskillsinthelogisticsandsupplychainmanagementfield
AT arcangelaricciardi theunravelledroleofsoftskillsinthelogisticsandsupplychainmanagementfield
AT paologaetanobisogni theunravelledroleofsoftskillsinthelogisticsandsupplychainmanagementfield
AT helmutzsifkovits theunravelledroleofsoftskillsinthelogisticsandsupplychainmanagementfield
AT francacantoni unravelledroleofsoftskillsinthelogisticsandsupplychainmanagementfield
AT arcangelaricciardi unravelledroleofsoftskillsinthelogisticsandsupplychainmanagementfield
AT paologaetanobisogni unravelledroleofsoftskillsinthelogisticsandsupplychainmanagementfield
AT helmutzsifkovits unravelledroleofsoftskillsinthelogisticsandsupplychainmanagementfield