A systematic literature review to explore the antecedents of employee engagement among remote workers

Purpose – This study aims to identify and review research articles to understand the conceptualization of employee engagement (EE) in a remote working environment. Specifically, the aim is to explore the antecedents impacting remote workers’ engagement. Design/methodology/approach – A systematic lit...

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Bibliographic Details
Main Authors: Neeru Choudhary, Shilpa Jain
Format: Article
Language:English
Published: Emerald Publishing 2025-04-01
Series:Journal of Work-Applied Management
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/JWAM-11-2023-0136/full/pdf
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Summary:Purpose – This study aims to identify and review research articles to understand the conceptualization of employee engagement (EE) in a remote working environment. Specifically, the aim is to explore the antecedents impacting remote workers’ engagement. Design/methodology/approach – A systematic literature review was conducted, encompassing empirical studies sourced from EBSCO, Emerald and Gale databases. Studies published in peer-reviewed journals between 2013 and 2023 covering countries in the Organization for Economic Co-operation and Development (OECD) were included. Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines were followed to capture the review process. Findings – A total of 25 empirical studies published across 18 journals were synthesized, with the results being reported in terms of three research objectives. The researchers identified that individual, organizational/job resources and organizational/job demands are the three main antecedents affecting EE in remote working environments. Research limitations/implications – This study can serve as an important source of information for academics and practitioners as well as postulate new avenues for the future research. While the Job Demands-Resources model remains relevant in specifying demands and resources as antecedents of workforce engagement, technological antecedents gain prominence as additional factors contribute to the engagement of remote workforce. Originality/value – This article studies the shifting landscape of EE with the rise of remote working and the need to gain a better understanding of how to keep remote workers engaged.
ISSN:2205-2062
2205-149X